Eksteriør
Sjekk tilgjengelighet

Anmeldelser av New Steine

4 out of 5
New Steine
10-11 New Steine, Brighton, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 160 av totalt 460 anmeldelser." "
Rangering på 8 − Bra. 188 av totalt 460 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 460 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 460 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 460 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Lene

Bodde her 1 natt i september 2023
Svar fra Herve den 19. sep. 2023
Good afternoon,Thank you very much for your stay.I am truly sorry we did not meet your expectations.Please accept my apologies, we will try to do better next time.Best regards Herve

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hyggelig personale.veldig hard madrass og harde puter
Bodde her 7 netter i september 2019

10/10 – Utmerket

Jan Frode

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell
Ypperlig for å oppleve det skeive Brighton.
Bodde her 4 netter i juli 2017

8/10 – Bra

maria og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God beligenhet og sjarm!
Fornøyd med rommet , hotellet og beliggenheten. Hotellet er et eldre engelsk hus, men baderommet er renovert og moderne.

8/10 – Bra

Maria og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God beligenhet, og eldre sjarm!
Vi hadde et double room med utsikt til sjøpromenaden, som er relativ stor og med en moderne baderom med dusj,i første etasjen. Hotellet er fin og rent, med vennlig service. Hotellet er et tradisjonell, eldre engelsk hus. Excellent WiFi, sterk signal, rask.

6/10 – Grei

Linda

Reiste med familie
Fine for one night.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sara

Reiste med partner
Likte: Renhold og personale og service
Great stay, great location, would always go back as it’s reasonably priced so dar
Bodde her 2 netter i mai 2024
Svar fra Herve den 19. mai 2024
Good afternoon,Thank you very much for staying with us again.I am pleased to read that you enjoyed your stay.We look forward to greeting you again soon.Warm regards Herve

8/10 – Bra

Dean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was an ideal location
Bodde her 5 netter i april 2024
Svar fra Reservations Office den 15. apr. 2024
thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

10/10 – Utmerket

Jison

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the property. I used economy single bed and it was alright
Bodde her 2 netter i februar 2024
Svar fra Eva den 4. mars 2024
Dear Jison,Thank you so much for your lovely review.We are so glad to know that you had a wonderful stay.Looking forward to welcoming you soon!

6/10 – Grei

Mark

Reiste med partner
Likte: Renhold og personale og service
When we arrived the male staff was very rude and condescending. He shouted at me repeating wait, wait, wait through a locked door telling me I was at the wrong door. No signage to explain this. He then ignored me and walked off until I rang the bell. He then shouted at me to wait again until he reluctantly let me in. I was then told that I couldn't park outside in the street at the discounted voucher price and had to pay full parking charge unless I parked in a permit bay in a different street. I'd just spent half hour looking for a parking space. I explained I had emailed the hotel twice regarding parking etc but never received a reply. It was my wifes birthday and was hoping they could do something special for her in the room. The room was okay but cold and needed some tlc. Burns on the carpet, cracked wall paper and the shower tray was blocked and overflowed. No towels in the room when we arrived although this was rectified. One small bottle of water between us for a 3 night stay. We also watched a crackhead from our window lighting up early morning taking his drugs and causing a disturbance. The rest of the staff were nice and the breakfast was okay. No fresh orange juice just orange cordial. Apple juice was watered down too. It wasn't an unpleasant stay but we expected a lot more for the money we paid. Not much information on the website either.
Bodde her 3 netter i februar 2024
Svar fra Herve den 26. feb. 2024
Good afternoon,Thank you very much for your stay.I am truly sorry if I came across as rude or shouting on check in. Please accept my sincere apologies as it was me who greeted you. The parking vouchers we sell are for the permit holders bay around the hotel and unfortunately the spaces outside are pay on display. I did try to offer the best & cheapest options for you to park and again it seems that I failed I am sorry.I am pleased to see that my colleagues did look after you and that your stay wasn't unpleasant.Over all I am sorry we did not meet your expectation.We will try to do better as we always do.Regards Herve

10/10 – Utmerket

Marvin og Santa Monica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good stay for the weekend. Friendly and helpful staff. Room was a decent size and as described. Would stay here again.
Bodde her 2 netter i februar 2024
Svar fra Herve den 26. feb. 2024
Good afternoon,Thank you very much for your stay.I am delighted to read that you had a pleasant stay.We look forward to greeting you again soon.Best regards Herve

10/10 – Utmerket

Ashik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Eva den 22. feb. 2024
Dear Ashik, thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
The location of hotel is good and you can find various shops, supermarket, restaurants and bars just around. The view outside is nice as you can see the sea at a walkable distance. You can also enjoy a coffee and breakfast at the cafe at beach. The indoor design is warm. However the heater did not provide enough heat and the hot water supply at bathroom is not stable. There is no lift and you may evaluate if you can take a big luggage upstairs although I guess you can ask for a room at lower floor. It was a nice stay anyway.
Bodde her 2 netter i januar 2024
Svar fra Herve den 26. feb. 2024
Good afternoon,Thank you very much for staying with us.I am sorry the heater was not strong enough nor the water.I am pleased however to see that you had a pleasant stay and thank you for your kind words.We do have lower floor rooms Best regards Herve

10/10 – Utmerket

joseph

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Eva den 5. feb. 2024
Dear Joseph,Thank you for the amazing review.We hope to welcome you back soon Kindest regards

8/10 – Bra

Arantxa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Eva den 19. feb. 2024
Dear Arantxa, thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

10/10 – Utmerket

Andreia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mum and Daughter
I wish I can stay more but was only 1night with my daughter…definitely we had a good time in Brighton 😊
Bodde her 1 natt i desember 2023
Svar fra Eva den 28. des. 2023
Dear Andreia,Thank you so much for your lovely review.It was a pleasure having you both here :)Looking forward to welcoming you again anytime soon!

10/10 – Utmerket

Jim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a fab stay here
It's always a pleasure to stay with New Steine, even as a solo single room traveller. My latest trip was to the "infamous" room 206. The room IS small, but hardly surprising considering the excellent price. Whoever came up with the idea of the in-room shower unit (I think this is new since my last stay in that particular room) hats off! Advertised as shared bathroom, should read shared toilet.
Bodde her 1 natt i desember 2023
Svar fra Eva den 6. des. 2023
Dear Jim,It is always a pleasure to have you back :)Thank you for your lovely words!Looking forward to seeing you very soon

4/10 – Dårlig

Angelika

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The heating was not working we hot 2 small electric heaters for the big room it was just barable. The shower was electric and super slow impossible to wash my long hair, the sinks hot water was just dripping impossible to wash ha ds when opening cold water the sink was fliiding as couldn't drain well. The floor in shower was tilted and showerdoor was leaking so ut went all to the bedroom we had 2 towels on the floor to preven this from happening. And the toilet was next to bew with folding doors giving absolutely zero privacy for anyone to use the toilet.
Bodde her 1 natt i desember 2023
Svar fra Eva den 6. des. 2023
Dear Angelika,Thank you for your review and your constructive comments.We trust you reported it and our team dealt with it straight away, so we could have assisted accordingly.Nevertheless, I am sorry if it affected your stay. It is with comments such as yours that we can constantly improve our services. Best regards

10/10 – Utmerket

Carl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cabby team.
Great time very useful for the pubs. Fabulous room really enjoyed it.
Bodde her 1 natt i november 2023
Svar fra Eva den 16. nov. 2023
Dear Carl,It is lovely to know that you had a wonderful stay with us and I am glad overall that you enjoyed Looking forward to seeing you any time soon! Kindest regards

10/10 – Utmerket

Sophie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfectly convenient and comfortable, great beds and bathroom. Very cosy!
Bodde her 1 natt i oktober 2023
Svar fra Eva den 17. okt. 2023
Dear Sophie, thank you for your review and for staying with us! It is so nice to know that you have a lovely stay! We hope to welcome you back again soon. Best regards :)

8/10 – Bra

Judith

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Hotel was conveniently situated for the pier, shops, restaurants etc. Staff were friendly The room was well appointed but the wooden blinds were damaged, one curtain dropped down from the rail as hooks missing. Bathroom bin lid fell off so we fixed it and we fixed the bathroom light. Breakfast was a little disappointing. Fruit on one day only, cooked breakfast served lukewarm on cold plates. Good quality ingredients but could have been served hotter on warm plates. Plenty of refills of hot drinks and toast.
Bodde her 3 netter i oktober 2023
Svar fra Reservations Office den 12. okt. 2023
Dear Judith,Thank you for your review. I am delighted you enjoyed your stay with us and glad to hear the team made a good impression.We take your constructive comments which have been passed onto our team to look into. I am sorry if it affected your stay. It is with comments such as yours that we can constantly improve our services. Best regards

10/10 – Utmerket

k

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super friendly and convenient
Bodde her 1 natt i oktober 2023
Svar fra Eva den 10. okt. 2023
Dear K,Thank you so much for your lovely review! :)

8/10 – Bra

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and very clean, friendly and helpful hosts especially Oscar. Great location but not great parking.
Bodde her 2 netter i september 2023
Svar fra Eva den 4. okt. 2023
Dear Kevin:Thank you for taking the time to leave a review, glad to hear you had a wonderful stay! Glad to hear Oscar made a good impression too! We look forward to welcoming you again soon. Kind regards

10/10 – Utmerket

Kieron

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room and friendly staff Location is pretty good too
Bodde her 1 natt i september 2023
Svar fra Herve den 15. sep. 2023
Good afternoon,Thank you very much for your stay and lovely commentsWe look forward to greeting you again in the near future.Best regards Herve

8/10 – Bra

Pauline

Likte: Renhold og personale og service
Lovely staff
Lovely staff Close to beach Shame that there wasn’t really a bistro menu, but Oscar who was great supplied a good croque monsieur. Breakfasts extremely good and again lovely staff. Would stay again
Bodde her 2 netter i september 2023
Svar fra Eva den 12. sep. 2023
Dear Pauline,Thank you for your lovely review.We are glad to know that the team made a good impression and you found the breakfast suitable for your stay. We hope to welcome you back soon Kindest regards

10/10 – Utmerket

Jack

Bodde her 2 netter i august 2023
Svar fra Eva den 23. sep. 2023
Dear Jack, thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

10/10 – Utmerket

Hitash

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Eva den 30. aug. 2023
Dear Hitash,Thank you so much for your review!Looking forward to seeing you any time soon!

8/10 – Bra

Robert

Bodde her 1 natt i august 2023
Svar fra Eva den 23. aug. 2023
Dear Robert, thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

8/10 – Bra

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reasonably good value for Brighton. Very small single room with bathroom across the corridor, perfect as a crash pad. Downside room hot and bed not the best but better than a lot of other places overall and very clean
Bodde her 2 netter i august 2023
Svar fra Herve den 15. aug. 2023
Good afternoon,Thank you very much for staying with us.I am delighted to read that enjoyed the room and value for money.We change our beds regularly and have just ordered new beds for all our single rooms, they should be with us in a week or so .Best regards

10/10 – Utmerket

Denis

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Excellent all round,couldn't fault it.
Bodde her 3 netter i august 2023
Svar fra Reservation den 14. aug. 2023
Thank you very much for your lovely comment!Hope to welcome you againRegards

8/10 – Bra

sherri

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were great! Amazing location close to everything!
Bodde her 2 netter i august 2023
Svar fra Herve den 11. aug. 2023
Good afternoon,Thank you very much for your stay.I am delighted that you liked our friendly service location and more.We look forward to greeting you again soon.Best regards Herve

10/10 – Utmerket

Viktor

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Für ein Nacht ist das Hotel ok.
Wir hatten das Hotel als zwischenstop gewählt. Leider das Badezimmer ist VIEL ZU KLEIN, man hat kaum Platz drin. Sonst ist das Hotel gut gelegen.
Bodde her 1 natt i juni 2023
Svar fra Reservation den 8. aug. 2023
Dear Viktor, thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Eva den 27. juli 2023
Dear guest,Thank you for taking the time to leave a review, glad to hear you had a wonderful stay!

8/10 – Bra

Sarah

Bodde her 1 natt i juli 2023
Svar fra Reservation den 24. juli 2023
Dear Sarah:It is lovely to know that you had a wonderful stay with us and I am glad overall that you enjoyed Looking forward to seeing you any time soon! Kindest regards

10/10 – Utmerket

Christopher G

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Eva den 19. juli 2023
Dear Christopher,Thank you so much for your review!We hope to welcome you back again soon.Kindest regards

10/10 – Utmerket

Natalie

Bodde her 2 netter i juli 2023
Svar fra Eva den 18. juli 2023
Dear Natalie,Thank you for your great review!We hope to welcome you back soon Kindest regards

4/10 – Dårlig

Rob

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Disappointed
In general, the room was nice, but I wouldn’t say it was worth £180 for one night. The bathroom was poorly designed whenever you had a shower it leaked and got underneath the laminate flooring you had to squeeze past the toilet which had the towel rail opposite to get to the sink. There was exposed pipe work and wiring in the bathroom and generally the fact that it was in the basement made it feel like an after thought! Although yes, it was five minute walk to the seafront it was quite expensive for a room only basis. Honestly, I have stayed in better hostels than this hotel!
Bodde her 1 natt i juli 2023
Svar fra Eva den 19. juli 2023
Dear Rob,Thank you for your review and your constructive comments.We trust you reported it and our team dealt with it straight away, so we could have assisted accordingly.Nevertheless, I am sorry if it affected your stay. It is with comments such as yours that we can constantly improve our services. We hope to welcome you back again soon.Kindest regards

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Eva den 15. juli 2023
Dear Peter,Thank you for your review :)We hope to welcome you again. Kindest regards

8/10 – Bra

Mr Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly & helpful staff, perfectly clean & well situated for the beach & nearby cafes, restaurants & bars. No complaints at all.
Bodde her 3 netter i juni 2023
Svar fra Eva den 4. juli 2023
Dear Martin:Thank you so much for your review.We are glad to know we are doing something right. Looking forward to seeing you any time soon!

10/10 – Utmerket

Tony

Bodde her 1 natt i juni 2023
Svar fra Eva den 28. juni 2023
Dear Tony, thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

6/10 – Grei

Elmer

The staff are helpful.
Bodde her 3 netter i juni 2023
Svar fra Eva den 14. juni 2023
Dear Elmer,Thank you so much for your lovely review.We are so glad to know that you found our staff helpful.Looking forward to welcoming you soon!

6/10 – Grei

W M

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good stay but basement room needs some updating
Three of us stayed in a triple room over a bank holiday weekend. New Steine has a great location, staff and breakfast. While the property was clean, we had a room in the basement that was damp and had likely experienced some water damage. It was in need of new flooring and paint, at a minimum. While it was nice that they had a triple room, we'd likely request a room on the main (if they have any) or on an upper floor in the future.
Bodde her 3 netter i mai 2023
Svar fra Eva den 2. juni 2023
Dear guest,Thank you for your review and your constructive comments which have been passed onto our team to look into. It is with comments such as yours that we can constantly improve our services.We hope to welcome you back again soon.Kindest regards

8/10 – Bra

Danielle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Eva den 30. mai 2023
Dear Danielle,Thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards :)

8/10 – Bra

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
weekend away
Hotel was clean. Room was comfortable. Staff were very courteous. Excellent location for the old steine and the lanes.
Bodde her 2 netter i mai 2023
Svar fra Eva den 23. mai 2023
Dear Paul,Thank you so much for your lovely review.We are so glad to know that you had a wonderful stay.Looking forward to welcoming you soon!

8/10 – Bra

Jenel

Reiste med en gruppe
Likte: Renhold og personale og service
Lovely stay, the room needs some attention. Broken window blinds in the room, couldn’t close the middle window blind therefore couldn’t get changed in the room as people could see inside from the outside. Otherwise a decent distance from the pier and attractions
Bodde her 2 netter i mai 2023
Svar fra Reservation den 8. mai 2023
Dear Jenel, Thank you for taking the time to leave feedback. Glad to hear the team made a good impression as well as our cleanliness and services.I'm sorry to hear about the blind I will have a word with the team and look into fixing these things as soon as possible. We hope to welcome you again. Kind regards

10/10 – Utmerket

Lynda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location very friendly & helpful would certainly stay again
Bodde her 1 natt i april 2023
Svar fra Eva den 20. apr. 2023
Dear Lynda,It is lovely to know that you had a wonderful stay with us and I am glad overall that you enjoyed Looking forward to seeing you any time soon! Kindest regards

10/10 – Utmerket

Julia

Likte: Renhold og personale og service
Stuff
Bodde her 3 netter i april 2023
Svar fra Eva den 15. apr. 2023
Thank you Julia!Looking forward to welcoming you soon :)

6/10 – Grei

stephen

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2023
Svar fra Reservation den 27. apr. 2023
Dear Stephen,Thank you for your review and for staying with us! We hope to welcome you back again soon. Best regards

10/10 – Utmerket

Luisa

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Herve, Oscar and the team were so accommodating and welcoming for our visit to Brighton for my mums birthday. They helped with our suitcases up to the top floor (and there were a lot of stairs!), and into the taxi and nothing was too much trouble, and also helped me with an order of Prosecco for my mum and kindly gave her a card and put swan towels in the room. The hotel itself was in a very convenient area and close by to everything in Brighton. The room was clean, quaint and just what we needed. Has to be one of the friendliest hotels I’ve stayed at in Brighton and I’ve been here a lot! Thank you for making our stay 😊
Bodde her 2 netter i mars 2023
Svar fra Eva den 5. apr. 2023
Dear Luisa,Thank you so much for your lovely review.We are so glad to know that you had a wonderful stay and it is great to read and know that we are doing something right!We hope to welcome you back soon Kindest regards

6/10 – Grei

Sven-Åke

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Reservations Office den 29. mars 2023
Thank you for your review :) We hope to welcome you again. Kindest regards