Dear Owe,I was delighted to see that you had such a great stay and that you rated us 10/10.I will be looking forward to welcome you back.Kind regards,Jerome PesentiGuest Relations Manager

Dear Ronny,It was nice to see thaytyou had a 10/10 stay and we look forward to welcome you back in the future.Warm regards,Jerome PesentiGuest Relations Manager

Good morning Jom and thank you for your feedback. We are looking forward to see you soon. With my warm regards, Jerome PesentiGuest Relations Manager

Dear Kristian,I would like to thank you for your 10/10 review. It was nice to see that you liked our breakfast and views. We all look forward to see you again soon.Warm regards,Jerome PesentiGuest Relations Manager

Dear reviewer,Thank you for 10/10. I am happy to see that you had a great stay and look forward to welcome you back in the future.Warm regards,Jerome PesentiGuest Relations Manager

Dear Svein,I would like to thank you for your review. I am sorry that you did not fully enjoy your experience at the Waterfront and I would like to apologise for this matter. We hope to have the opportunity to welcome you back in the future.Warm regards,Jerome PesentiGuest Relations Manager

Dear Ronny Holen,I was delighted to see that you rated us 10/10 and that you enjoyed your experience at the Leonardo Royal Brighton Waterfront. I look forward to welcome you back soon.I wish you a lovely day and send you my regards,Jerome PesentiGuest Relations Manager

Dear Robert, Thank you for your review. We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Good morning Malfrid,I am so pleased that you enjoyed our great location and that you enjoyed your stay with us.I would like to thank you for your review and hope to welcome back in the future.Best regards,Jerome PesentiGuest Relations

Dear Kenneth, I would like to thank you for taking the time to review your experience at the Waterfront. I was sorry to read that your room was not serviced during your stay and I would like to apologise for this matter. I will make sure to share your comments to the rest of team. We hope to have the opportunity to welcome you back in the future for a better experience. I would like to wish you a good day and send you my kindest regards, Jerome Pesenti Guest Relations Manager

Good Morning Elisabeth, Many thanks for staying with us recently and for taking the time to leave a review. We look forward to welcome you back at our hotel. With my kind regards, Jerome Pesenti Guest Relations Manager

Dear Marie, Thank you for taking the time to review our hotel. I was happy to see that you had a good time and that you rated us 8/10. We look forward to welcome you back at the hotel in the future. With my warm regards, Jerome Pesenti Guest Relations Manager

Dear Michael,We are thrilled to read you had such a fantastic time at the hotel. Finding the property fantastic thanks to its close proximity to Brighton's lovely beaches. We look forward to welcoming you back to the hotel for another great stay.Kind regards,

Dear Claire,Thank you for your 4/5 review.We look forward to welcome you back soon.Best regards,Jerome PesentiGuest Relations Manager

Good afternoon Simon and many thanks for your feedback.It was good to see that you felt that the team was friendly and that you managed to make the most of our great location.I will share your feedback with the team and look forward to welcome you back.Best regards,Jerome PesentiGuest Relations Manager

Dear Rebecca,I was sorry to read about what you found under your bed and that you experienced some noise disturbances. I would like to apologise for those matters and will ensure to pass on your feedback to the team. We hope to welcome you back in the future for a better experience.Kind regards,Jerome PesentiGuest Relations Manager

Dear Sarah,Many thanks for choosing to stay at Leonardo Royal Brighton Waterfront and taking the time to write a review. I am so pleased your scores reflect a great stay with us and liked our view and felt that our room was spacious. I will make sure to share your comments with the rest of the team. We hope to have the opportunity to welcome you back at the Waterfront very soon.Kindest regards,Jerome PesentiGuest Relations Manager

Good morning Logan,It was great to see that you you felt that the team was phenomenal and I will share this lovely comment with Teo and the rest of the team. I am sorry that you experienced some noise disturbances. We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Dear Conor, Thank you for your feedback. We do really appreciate all the reviews and we are glad to see that you enjoyed your upgrade and breakfast. We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Hello Kyle and thank you for your 5/5 review.I am thrilled that you had a great time and I look forward to welcome you back in the future.Kind regards,Jerome PesentiGuest Relations Manager

Dear Nicole,Many thanks for your 5/5 review.We look forward to see you again soon.Best regards,Jerome PesentiGuest Relations Manager

Dear Lucia, Thank you for your feedback. We do really appreciate all the reviews and we are glad to see that you liked our leisure club. We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Dear BROTONNE,It was so nice to see that everything was parfait. It is important to us and I will share your feedback with the team.I thank you for your review and look forward to see you again soon.Kind regards,Jerome PesentiGuest Relations Manager

Good morning Liz and thank you for your feedback. I was delighted to see that everything was top notch.We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Dear Catherine,I was pleased to see that the kids loved the pool and that you felt that the service was excellent.I would like to thank you for your review and I look forward to welcome you back in the future.Kind regards,Jerome PesentiGuest Relations Manager

Dear Guillaume, Thank you for your feedback. We do really appreciate all the reviews and we are glad to see that you had a great stay with us. I was also pleased that you liked our location and felt that the team was friendly. We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Dear Graham,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel well-located and appreciated the amenities and nearby attractions.However, we sincerely apologise for the initial inconvenience with the room assignment. It's disappointing to hear that the room you initially received did not meet your expectations in terms of size and amenities. Your satisfaction is important to us, and we regret any frustration or inconvenience this may have caused.We're glad to hear that we were able to promptly address your concerns and provide you with a more comfortable room for the remainder of your stay. We appreciate your understanding and hope that despite this initial setback, you were able to enjoy the rest of your stay with us. Should you choose to stay with us again in the future, we'll make every effort to ensure you have a seamless and enjoyable experience from start to finishKind regards,.

Dear Chloe,Thank you for your lovely review! We're delighted to hear that you had an excellent stay and that you found our location perfect for exploring both the lanes and the beach. We'll be sure to pass your compliments along to Ken; he'll be thrilled to hear that he contributed to your positive experience. We look forward to welcoming you back for another wonderful stay in the future!Kind regards,

Dear Amy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location great, especially due to our proximity to the Lanes. We appreciate your comments regarding the cleanliness of our hotel and the comfort of our rooms.We understand your observation about some rooms facing the interior lobby, and we apologise if this impacted your experience. Exploring Brighton's vibrant surroundings is indeed part of the charm, and we're glad you enjoyed it. We hope to have the pleasure of welcoming you back for another comfortable stay in the future.Kind regards,

Dear Georgina,Thank you for your lovely review of our hotel. We are delighted to read you had such a great stay with us and that you found our staff amazing, in particular our concierge Ken. We will be sure to pass your good words on to him! We hope to welcome you back to our hotel in the future for another fantastic stay.Kind regards,

Dear Piyush, Thank you for your 5/5 feedback. We do really appreciate all the reviews and we are glad to see that you had a great stay with us. We are looking forward to see you soon. Best regards, Jerome PesentiGuest Relations Manager

Dear Robin,Thank you for visiting Leonardo Royal Brighton Waterfront. We are pleased to see that you had a great time whilst staying with us and we are especially happy that you found our staff nice. We look forward to welcoming you back to the hotel in the future.Kind regards,

Dear Rob,Thank you for taking the time to share your experience with us. We're thrilled to hear that Ken, our concierge, was able to provide you with helpful suggestions for places to see in Brighton. It's wonderful to know that you found our hotel's location to be so convenient, right in the heart of key attractions such as the pier, restaurants, and The Lanes. Additionally, we're glad you found the proximity to the bus stop convenient. We hope to have the pleasure of welcoming you back to our hotel in the future!Kind regards,

Dear Christopher,Thank you so much for your lovely review. We are delighted to hear that you had such a fantastic time at our hotel. We look forward to welcoming you back in the future.Kind regards,

Dear Laura,I was pleased to see that you enjoyed your girls trip but I am sorry that you found the toilet flush challenging.I would like to thank you for your review and look forward to see you again soon.Kind regards,Jerome PesentiGuest Relations Manager

Dear Rose,many thanks for your 5/5 review.it was lovely to see that you liked our location, I am sorry that you experienced some shortfalls with our coffee and I apologise for this matter. I wish you a lovely day and look forward to see you again soon.best regards,Jerome PesentiGuest Relations Manager

Dear Glen,Thank you for visiting Leonardo Royal Brighton Waterfront. It is fantastic to see that you had a great time at the hotel, and we hope you enjoyed your time in Brighton too. We hope to have the opportunity to welcome you back in the future.Kind regards,

Dear Amanda, I was delighted to see that you had a great time and that you rated us 5/5 and I would like to thank you for taking the review us. We will all look forward to welcome you back in the future.Best regards,Jerome PesentiGuest Relations Manager

Dear Eirini,thank you for your 5/5 review.We hope to see you soon again.Kind regards,Jerome PesentiGuest Relations Manager

Dear Tommy,It was nice to see that you liked our location as well our lobby. I would like to thank you for taking the time to give us some feedback and will look forward to see you again soon.With my warm regards,Jerome PesentiGuest Relations Manager

Dear Sarah,It was nice to see that you liked our location and that you received a friendly welcome. I thank you for your review and look forward to see you again soon.Best regards,Jerome PesentiGuest Relations Manager

Dear Alyce,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our great location and delicious breakfast during your stay.We apologise for the hiccup with the room cleaning on the first day and any inconvenience caused by the language barrier with our cleaner. Rest assured, we'll address this issue with our housekeeping management.Regarding the leisure facilities, we understand your concerns and appreciate your feedback. We will pass this on to the staff at the leisure centre.It's wonderful to hear that you and your partner would consider returning to our hotel if you come back to Brighton. We look forward to welcoming you back and providing you with another enjoyable stay.Kind regards,

Dear Colin,Thank you for visiting Leonardo Royal Brighton Waterfront. We are delighted you had such an excellent experience at our hotel. We hope to welcome you back soon.Kind regards,

Dear natasha,I was delighted to see that you enjoyed your time and that the kids like our room and pool.I thank you for your review and look forward to welcome you back in the future.Kind regards,Jerome PesentiGuest Relations Manager

Dear Scott,I was disappointed to see that you rated us 3/5 and I am sorry that you did not have a great stay.I wish you a great day and hope to welcome you back for a better experience.Kind regards,Jerome PesentiGuest Relations Manager

Good afternoon Tina and thank you for your 4/5 review. I hope to welcome you back very soon Kind regards,Jerome PesentiGuest Relations Manager

Dear Natalie,I was delighted to see that you had a 5/5 stay and hope to welcome you back in the future.Best regards,Jerome PesentiGuest Relations Manager