Hoteller i Brightly

«Limited reception hours and unanswered contacts to the ‘manager on duty’ meant we were unable to use WiFi nor obtain milk and clean towels. The once sparkling White Lace Motel is now tired and shabby and sadly like a lot of motels, seemingly being let run down by inattentive and disinterested owners… sorry to say!!!»

«I think it was all an engineering issue. Entering the hotel, the lobby was un-airconditioned which made checking in a sweaty , uncomfortable affair. Apparently the engineering team switches that off as energy saving. Entering the room, 2 essential light bulbs were broken, the entry hall and the bathroom. Finally, the air-conditioning was so noisy that it was almost impossible to sleep. Dirty filters and small outlets. It was convenient but I would never choose it again.»

«Very good value for the mony. good pool to enjoy after work. Extremely good service. Very nice and large rooms. Center of town. Improvements: Wifi is extremely expensive! Every standard hotel should provide free wifi in 2015, but generally Australia is a bit behind on all technology. mostly unhealthy food in break first restaurant.»

«Breakfast menu is good!»

«Room and bathroom were both clean, bed was comfortable and don't forget to grab the blanket when you check-in outside well it would be a challenge to keep clean with partons of the pub using the same carpark as motel. Whole place could use a bit of maintenance but doesn't impact on the room or your stay. Staff behind the bar are great and easy to talk too. »

«Clean room. Great location. Had everything we needed. Communication was fantastic as we had a late check in. Very helpful when my child got sick and we needed the hospital and a bit for time in our room. Highly recommend for your stay in Mackay. Easy access to everything. »

«Vlean room, quiet, good service»

«The TV sounds wasn't working and the bed was too soft and uncomfortable»

«Room was spotless and host was very friendly and courteous Close to all types of eating venues Enjoyed our stay»

«Mackay is not the center of the world, and the city has clearly suffered after Covid with a lot of store closures etc. It also doesn’t have the big tourist streams as larger Australian cities have. Seeing the selection of hotels, we chose to stay at the Ocean International as it is situated beautifully at the beach with a wonderful garden. Given that the hotel is quite affordable, we did expected that the hotel would be somewhat in need of renovation and that we were not to expect a premium ...

«Yes. The whole room was spot on. Staff very very friendly »

«The staff were excellent. Spoke to the girls at the bar and they went out of their way to help. Top service, well done.»

«Clean, lovely, friendly staff, nice pool, great spot »

«You were very sincere and did your best thanks»