Dear Guest, Thank you for taking the time and sharing your experience from your recent stay. I am delighted you enjoyed your time spent at the hotel. I hope we get a chance to greet you at Forest Pines again soon. Kind Regards Michael Lavizani General Manager

Dear rajinder,Thank you for bringing these issues to our attention. We appreciate your earnest feedback, as it will help us maintain the high standards our guests expect.The mould growth and dirty carpets you've described are certainly not up to par. Please be assured we will address these concerns promptly. Our maintenance team will thoroughly clean and re-grout the bathrooms, and our housekeeping staff will deep clean the carpets to restore them to their usual pristine condition.We strive to provide a comfortable and well-kept environment for all our guests. Your input is invaluable in helping us identify areas that need improvement. Rest assured, we will take the necessary steps to resolve these matters and return the property to the expected standard.If there is anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We value your business and look forward to having you back once these issues have been addressed.RegardsMike StensonGeneral Manager

Dear Janelle,I'm glad to hear you had a peaceful and meaningful time spending it close to your loved ones. Being able to enjoy a relaxing atmosphere with family is truly special. Those quiet moments to unwind and reconnect are so important. Thank you for sharing this positive experience - it's heartening to know you were able to find that sense of comfort and togetherness.RegardsMike StensonGeneral Manager

Dear Laura,Thank you for the 4 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Daniel,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you had a wonderful experience celebrating your wife's birthday at our hotel.We are glad that our staff's efforts made your wife's birthday celebration extra special. We take pride in going above and beyond for our guests, and we're delighted that we could contribute to such a memorable occasion for you both.Moreover, we're glad to hear that you found our hotel to be great overall. Providing exceptional service and a comfortable environment for our guests is always our goal, and we're pleased that we could meet your expectations during your stay.Thank you once again for choosing to celebrate with us. We hope to have the pleasure of welcoming you back for many more special occasions in the future. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Kind Regards,

Dear Qingqi,It's wonderful to hear that you had an enjoyable stay with us and appreciated our family room, breakfast offerings, and health gym services. We strive to provide a comfortable experience for our guests at a reasonable price. Thank you for choosing us for your short holiday, and we hope to welcome you back soon for another pleasant stay. If there is anything else we can assist you with, please do not hesitate to let us know.RegardsMike StensonGeneral Manager

Dear Richard,Thank you for the 4 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Rochelle,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Sarah,Thank you for taking the time to leave feedback regarding your recent experience. We appreciate your valuable input and are pleased to hear that you rated your experience with us positively.If there are any specific aspects of your stay that you feel could be improved, please do not hesitate to let us know. Your feedback helps us to continuously enhance our services and provide an exceptional experience for all our guests.We hope to have the opportunity to welcome you back in the near future and further exceed your expectations.Kind Regards,

Dear Alexander,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Sarah,I am glad to hear that you had a pleasant stay at the hotel with such wonderful amenities and excellent service from the staff. It sounds like you enjoyed every aspect of your time there, and your positive feedback is truly appreciated. If you have any more experiences or details to share, feel free to do so - we love hearing about our customers' experiences!RegardsMike StensonGeneral Manager

Dear grant,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Liam,Thank you for the 4 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Keli,Thank you so much for the 5 Star review. Team Forest Pines is looking forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Thank you for sharing your feedback with us. We appreciate your positive comments about the room size and overall comfort. We apologize for any cleanliness issues you encountered, particularly the visible dust on the bathroom glass shelves and brown water stains inside the refrigerator. Our housekeeping team will be notified to ensure these areas are thoroughly cleaned to meet our high standards. On a brighter note, we're pleased to hear that our reception staff were friendly and welcoming. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests. If there's anything else we can assist you with, please don't hesitate to let us know.

Dear Rachel,Thank you for your feedback and for acknowledging the excellent service provided by our staff. We truly appreciate your kind words. We understand your concern regarding the bedrooms and bathroom appearing a little dated and tired. Rest assured, we take all guest feedback seriously, and we continuously strive to improve our facilities to enhance the overall experience of our guests. Your comments will be shared with our management team for further consideration. If there's anything else we can assist you with, please don't hesitate to let us know.RegardsMike StensonGeneral Manager

Dear Mrs M J,Thank you so much for the 10 out of 10 review. Team Forest Pines is delighted you enjoyed your stay so much.We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Ian,Thank you for sharing your detailed feedback about your recent hotel experience. We appreciate hearing both the positive aspects and areas that could be improved upon. It's great to know that the hotel was clean, comfortable, and had friendly staff. We're glad you enjoyed the breakfast options and found the WiFi to be functional.We understand your concerns regarding the room temperature and noise disruptions during the night. While we cannot entirely control external factors, we will certainly pass on your suggestions to the hotel management team for their consideration. They may find ways to address these issues through better signage or enhanced monitoring of noise levels.Your overall satisfaction is important to us, and we apologize for any inconvenience caused by these matters. Should you decide to explore alternative options in the future, we hope you find a place that meets all your requirements. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know.RegardsMike StensonGeneral Manager

Dear Guest,Thank you for providing a rating for your experience. We appreciate your feedback and are glad to hear that your overall experience was positive, earning an 8 out of 10. If there are specific areas where we could improve and earn a higher rating in the future, please feel free to share any additional comments or suggestions. We value your input and look forward to the possibility of serving you again to make your next stay even more enjoyable.Kind Regards

Dear Karla,Thank you for taking the time to share your feedback and for providing a rating of 3 out of 5 for your experience with us.We appreciate your honesty and would be interested in understanding more about your experience to identify areas for improvement. Your insights are valuable to us as we are committed to enhancing our services and ensuring the satisfaction of our guests.If there are specific aspects that influenced your rating or any suggestions you would like to share, we would be grateful for the opportunity to address them. Our goal is to provide a positive and enjoyable experience for all our patrons, and your feedback helps us work towards achieving that.Thank you once again for choosing Forest Pines Hotel, Spa & Golf Resort, and we look forward to welcoming you again soon.Best regards,

Dear M,Thank you sincerely for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience at Forest Pines Hotel, Spa & Golf Resort. Our team strives to provide exceptional service, and it is immensely rewarding to know that their efforts have been recognized.Your kind words about our staff's helpfulness and attentiveness are truly appreciated. We aim to create a welcoming and comfortable environment for our guests, and it's gratifying to learn that we have succeeded in doing so during your visit.We are looking forward to welcoming you again.Kind Regards,

Dear Nicholas,Dear Nicholas,Thank you for taking the time to provide feedback and for rating your experience with us. We appreciate your honest evaluation and the 8 out of 10 rating.Your feedback is invaluable to us as we continuously strive to improve and enhance the quality of our services. If there are specific aspects that contributed to your rating or areas where you believe we could make improvements, we would be grateful for any additional insights you could share.Thank you for choosing Forest Pines Hotel, Spa & Golf Resort, and we look forward to the opportunity to serve you even better in the future.Best regards,

Dear Lee,Thank you sincerely for taking the time to share your recent experience with us. We are delighted to hear that you had a really enjoyable stay at Forest Pines Hotel, Spa & Golf Resort.We are thrilled that you had a positive experience at our spa, and we appreciate your kind words regarding the delicious offerings in both our restaurant and lounge. Your feedback is invaluable to us, and we are grateful for your positive endorsement. We look forward to the pleasure of welcoming you and your wife back for another delightful stay in the future.Kind Regards,

Dear Patrick,Thank you so much for the 10 out of 10 review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Sultana,Thank you for taking the time to provide us with your feedback. We appreciate your honesty and value your opinion as it helps us improve our services. We apologize for the inconvenience you experienced regarding the bathroom amenities and service in the lounge. Rest assured, we will address these issues promptly to ensure a better experience for all our guests.We're sorry to hear that the cooked breakfast was served cold and not up to standard. Your comments have been noted, and we will work closely with our kitchen team to rectify this issue and ensure that it doesn't happen again in the future.On a positive note, we're glad to hear that you found our staff friendly and helpful, as well as enjoying comfortable beds during your stay. We strive to provide excellent customer service, so it's always great to receive such compliments.Once again, thank you for bringing these matters to our attention. Your feedback helps us make necessary improvements and deliver an even better experience on future visits. If there is anything else we can assist you with or if you have any further suggestions or concerns, please don't hesitate to let us know.RegardsMike StensonGeneral Manager

Dear Monica,Thank you so much for the 10 out of 10 review! We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear ian,Thank you so much for the 10 out of 10 review! Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Gregory,That's fantastic to hear! We're thrilled that you had a comfortable and spacious stay in the upgraded twin family room. Our team takes great pride in ensuring cleanliness and providing a pleasant experience for our guests. We appreciate your feedback regarding the minor issues. Thank you for choosing us, and we look forward to welcoming you back soon!RegardsMike StensonGeneral Manager

Dear Heather,Thank you for your lovely feedback! We're thrilled to hear that you had a great experience at our hotel. We take pride in our convenient location and strive to provide the best possible service to all our guests. If there's ever anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Dear Adam,Thank you for your outstanding rating! We're delighted to hear that you had a perfect experience during your stay. Your positive feedback is greatly appreciated, and it motivates us to continue delivering exceptional service.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another excellent stay.

Dear Guest,Thank you for sharing your recent experience with us. We sincerely apologize for the disappointment you faced with our food offerings and the disturbance caused by the generator noise during your stay.Your feedback is invaluable, and we take it seriously. Rest assured, we will investigate the issues raised and take appropriate measures to improve the quality of our food and address the noise concern.We appreciate your understanding and hope to have the opportunity to regain your trust during a future visit.Kind Regards,

Dear Wayne,Thank you for taking the time to provide your feedback. We're pleased to see that your experience was positive, earning us an 8 out of 10. Your input is valuable to us, and we'd love to know more about what aspects you enjoyed and if there are any areas where we can further enhance your satisfaction.We look forward to serving you again and appreciate your choice to stay with us.Best regards,

Dear Julie,Thank you for taking the time to share your feedback. We regret to see that your experience fell short of expectations. We would appreciate more details about your concerns to better understand and address them.Your input is crucial to our ongoing efforts to enhance our services.Kind Regards

Dear Terry,Wow, thank you for sharing your feedback about the hotel! It's great to hear that the staff, location, and golf course made a positive impression on you. However, we understand that experiencing some niggles during your stay can be frustrating. We apologize for any inconvenience caused by the stained bath towel and the issue with the bathroom door handle. We'll make sure to address these concerns with our maintenance team to ensure they are available during weekends as well.Regarding the restaurant, we appreciate your honest feedback about the limited menu options for non-meat eaters. We understand how important it is to offer a diverse range of choices for all guests. Rest assured, we will pass this valuable input along to our chef so that they can consider expanding their offerings in order to cater to various dietary preferences.Once again, thank you for taking the time to provide us with this feedback. We genuinely value your opinion and will do our best to improve upon these areas in order to provide an even better experience next time you visit us. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to let us know!RegardsMike StensonGeneral Manager

Dear DIANE,Thank you so much for the 5 Star review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Daniel,That sounds absolutely delightful! A comfortable and clean room is the perfect place to relax and unwind, while having plenty of space makes it even better. And let's not forget about good quality food - a true treat for the taste buds! It's wonderful to hear that the staff were friendly and helpful, as their warmth and assistance can truly make a difference in creating a memorable experience. Thank you for sharing your positive feedback, it puts a smile on our faces!RegardsMike StensonGeneral Manager

Dear Sabrina,Firstly, I would like to express our sincere apologies that your experience did not meet your expectations, as reflected by the 2 out of 10 rating. We take your comments seriously and would like to assure you that your concerns have our immediate attention.To better address the issues you encountered, we would greatly appreciate any additional details you could provide regarding specific aspects of your stay that fell short of expectations. Your input will assist us in identifying areas for improvement and taking corrective measures to prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we value your feedback as it enables us to refine our services. We hope for the opportunity to make amends and regain your trust in the future.Thank you for bringing these matters to our attention.Sincerely,

Dear Ray,Thank you very much for your kind words. We are so pleased to hear you had a great stay. We hope welcoming you back in the near future.Warm Regards,

Dear Andrew,Thank you so much for your feedback. We're truly sorry to learn about the various issues you encountered during your stay. Your comments are valuable to us, and we will take them into serious consideration to make necessary improvements. We apologize for any inconvenience caused by the condition of the bed. This falls short of the standards we aim to uphold, and we assure you that steps will be taken to address these matters promptly. We appreciate your patience and understanding. We hope to have the opportunity to welcome you back in the future to experience a much improved stay. Warm Regards,

Dear Glenn,Wow, it sounds like you had an incredible experience at the hotel! The lovely pool, sauna, and steam room must have been so relaxing. It's fantastic to hear that the staff were not only friendly but also caring and helpful throughout your stay. It's always a pleasure when reception staff go above and beyond to assist guests. And how wonderful that the housekeeping and lounge staff were also so friendly and attentive to your needs. It sounds like you were truly well taken care of during your time there. Thank you for sharing your positive experience with us!RegardsMike StensonGeneral Manager

Dear David,Thank you so much for the 10 out of 10. Team Forest Pines is delighted to read that you enjoyed your stay so much. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Paul,Thank you for the 8 out of 10 review. team Forest Pines is delighted to read that you enjoyed your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Simon,Thank you for the 4 out of 5 review. Team Forest Pines is delighted to read that you enjoyed your stay. We look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Shaun,Thank you for taking the time to post a review of your recent stay at our Hotel. I am very sorry to see that your stay only warranted a 3 star review. Team Forest Pines continuously strive for all our guests to have a 5 star stay. If you have the time, would you let us know what issues marred your stay so that we can address them to ensure we get it right on the next occasion. We do hope you will choose to use us again in the future.RegardsMike StensonGeneral Manager

Dear Mike,Thank you for the 10 out of 10 review. Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager

Dear Paul,Thank you very much for the amazing score 10/10! I am so glad you enjoyed your stay with us and we are looking forward to welcome you back soon.Warm Regards,

Dear John,Thank you so much for the 10 out of 10! Team Forest Pines look forward to welcoming you back soon.RegardsMike StensonGeneral Manager