Hoteller i Brentwood Bay

«Loved the hotel. Quiet, great view, convenient location.»

«No room was not fully equiped, no one was present at the front desk. Bed sheets were filthy and had holes in the blankets. »

«Overall it is a good hotel, very clean, comfortable bed, good parking, and great location!»

«We were greeted with a warm welcome and giving very clear instructions. Staff avail 24/7 if any issues. Checked on us to ensure we had everything we needed. Rooms were fully equipped to be self sufficient if you wanted to be. Even had ice in oir room in apartment size fridge. Definitely stay again.»

«The breakfast was not what I expected; they got our order wrong, but overall it was a really great environment. The coffee in the lobby area with the view it has is worth a lot to experience.»

«There wasn’t a coffee maker when we arrived, and the one later provided was leaking. We had to request another one afterward. It also felt like the appliances weren’t properly maintained, and there were no cupboards in the kitchen. They provided the hotel extension number information, but there was no phone in the room. Had to contact them by email because nobody answered the hotel phone number. The shower in the master bedroom didn’t work well, and the balcony hadn’t been cleaned — there ...

«The staff is so incredibly kind, helpful, friendly and accommodating. From the front desk staff to the staff who make up the rooms, to the maintenance staff … I love this place!»

«Honestly, after arriving and checking in, we understood why the hotel has a 6.6 rating, even though the photos looked quite decent. One of the biggest downsides for us as a family with children was staying on the third floor without an elevator — carrying things and going up and down the stairs all the time was not very convenient. The breakfasts were fairly good, and the price of $185 including taxes for two adults and two children was reasonable for our travel dates. However, the overall ...

«It’s a beautiful hotel in a stunning location. The price was well worth it and it has easy access to Victoria. The breakfast was also quite good. Highly recommend!»

«Staff was very helpful, even though we had to check in very late due to some issues with our trip, they were open to help and wait for us at 1am»

«Great breakfast. The room was smelly. We had to open the window. Dog rooms are the worst. I slept with my service dog there and got a much nicer room.»

«Loved the updated room with kitchen dining table, and nice view of water and dock. Room service was prompt and food warm and plentiful. My only dings were the underground parking which was hard to navigate and where we parked the trunk on our car hit a pipe and sustained a defect in paint. The other thing was the small toiletries for shower.»

«Convenient location, close to stores and restaurants. Staff are friendly. Well maintained and clean.»

«The front desk man was very helpful and kind. The room was lovely, there was yogurt, cheese and mandarins in the fridge in the room, and muffins were also provided, it was nice to be able to lounge in the room instead of going downstairs. The two-person tub was a bonus as well. Nice, quiet and close to everything.»

«Clean room. Good location. Could use some updates.»

«Super friendly staff!»

«Patrick, McKenzie and Christina were all amazing during our stay. Everything was great, I highly recommend!»

«Na»