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Anmeldelser av The Norfolk Royale Hotel

4 out of 5
The Norfolk Royale Hotel
Richmond Hill, Bournemouth, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 325 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 392 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 185 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 67 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 1000 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,8/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort

10/10 – Utmerket

Helge og Tønsberg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location, recommended!
Great stay with a central and good hotel. Situated in the city centre, but still quiet.

8/10 – Bra

Torbjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Komfortabelt og ærverdig
Hotellet gir preg av fordums glans, er godt vedlikeholdt og har god atmosfære. Drøy pris på parkering.
Svar fra General Manager den 17. okt. 2015
Dear Torbjorn Thank you for taking the time to write a review regarding your recent stay with us. We do hope to welcome you back to the Norfolk in the future. Kind Regards Rachel Painter-Scott General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
High class og tilsvarende pris
Fint hotell med sentral beliggenhet, store gode rom, rent og pent. Litt høy pris og "stiv overleppe"
Svar fra General Manager den 17. okt. 2015
Thank you for taking the time to write a review regarding your recent stay with us. Kind Regards Rachel Painter-Scott General Manager

8/10 – Bra

Clare

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The property is full of character, great location. Looks generally tired and is very noisy. The staff are lovely
Bodde her 1 natt i mai 2024

8/10 – Bra

Maliha

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Ian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice polite staff, great breakfast, and nice room too
Bodde her 1 natt i mai 2024

8/10 – Bra

Pamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was really good. Our room was lovely on the ground floor with a terrace. Nice to sit out and read early in the morning before breakfast as weather was good. Breakfast was also really enjoyable and the young trainee lady who served us was really sweet. She remembered that we had a problem with the prepaid parking as the automatic gate would not open and we were also worried about my prepaid ticket would not be recognised as we did not have to put in our reg no we were told by YPN that we would have to. We had read that someone had incurred £100 fine with a prepaid ticket and were trying to do everything we could to prevent that. Hotel said that it was all good but we shall wait and see if anything nasty comes in the post. That was the only downside.
Bodde her 1 natt i mai 2024

6/10 – Grei

Nelson

Reiste med partner
Wir mussten einmal das Zimmer wechseln, in der ersten Nacht waren die Geräusche der Wasserpumpe störend. Im 2. Zimmer mangelte es an Heizungswärme sodass ein 2. Heizkörper her musste. Das Personal war hilfsbereit und Verständigungsvoll. Positiv war, Wir konnten im Parkhaus unserem Elektroauto die ganze Nacht aufladen.
Bodde her 3 netter i mars 2024

8/10 – Bra

Craig

Bodde her 1 natt i mars 2024

8/10 – Bra

dennis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
handy for all our facilities
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Lindsay

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tom

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mars 2024

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beatiful old, Victorian hotel that is slightly faded but still has a lot of charm. The staff make up for any shortcomings of the property by being friendly and attentive.
Bodde her 1 natt i mars 2024

6/10 – Grei

Molly

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room was tidy, however the room window did not properly shut so did not get much sleep as it was cold
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a fantastic stay look forward to coming back soon!
Bodde her 2 netter i mars 2024

8/10 – Bra

Stuart

Likte: Personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Elena Aurelia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the lounge decoration with furniture, paintings and carpet colours and style a lot
Bodde her 1 natt i mars 2024

8/10 – Bra

Tracy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, but could do with upgrading the showers. Staff were excellent, friendly and helpful. Beautiful exterior of the building.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Kingsley

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff were really nice and helpful even past midnight. The pool was a good temperature and bed was very comfortable. 10/10 no complaints
Bodde her 1 natt i februar 2024

8/10 – Bra

Bryan

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Amy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay, lovely staff, comfy sleep
The hotel was beautiful, the decor was dated but it's one of the things that drew me to book this hotel. The staff were all very welcoming and friendly. The pool was the perfect temperature, the Jacuzzi I have to say I don't think I've ever been in one that hot before All in all the stay was brilliant, breakfast was lovely, the hotel is in a brilliant location with so many things in walking distance the pier, beach, town and stunning gardens. The hot water in the bath / shower was practically instant which is a rarity. The beds were super soft, the TV in the room was a smart TV so we could access Netflix etc instead of being stuck searching through a few odd standard channels. Our room was a lot larger than expected which was nice and on the second floor facing the church which was a lovely view to have and we was either very lucky to be there with quiet guests or the rooms are well sound proofed as we didn't hear a peep from anyone once in our rooms apart from the odd footstep out in the corridor. I would definitely return to this hotel in the future
Bodde her 3 netter i februar 2024

4/10 – Dårlig

T

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Anne-Marie

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Weekend stay.
Lovely stay friendly and helpful staff.. Room comfortable.. Breakfast was very good, Only downside was the pool and changing rooms, could definitely do with an upgrade.
Bodde her 2 netter i februar 2024

8/10 – Bra

Nicola

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at this property every time we go to bournmouth it is very convenient to everything and very welcolming the room we had was a family room but if anything to complain about the beds we’re a little hard the parking is very good all under the hotel which gives peace of mind all in all another good stay and definalty be going back to this hotel.
Bodde her 1 natt i desember 2023

6/10 – Grei

Shane

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The property was nice and in a very good location with easy access to the centre. We checked out early because the bed was rock hard and not good to sleep on. Apart from that everything else was really good. The staff cannot do enough for you and the hotel was clean and tidy
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Serkan

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Karen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
This hotel is a great choice for all the attractions of Bournemouth, only a few minutes walk to the gardens, shops & beach. The staff are friendly & the public areas of the hotel are well kept, welcoming & cosy. Our room was clean & spacious but the decor was tired that’s all. All the bedroom doors had a lovely Christmas bow on them which was a nice touch The downside of our stay was we were on the third floor & the lift was out of order, as two middle aged ladies we found this challenging, particularly carrying our cases up the three flights of stairs! We would stay again but request a lower floor just incase.
Bodde her 1 natt i desember 2023

8/10 – Bra

Clare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Kim

Bodde her 2 netter i desember 2023

8/10 – Bra

Adam

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Our stay
Great location, Great reception staff. Comfy bed Bad service at bar. Filthy spa
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

peter

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I stayed at the hotel at the end of November and was dissatisfied with rooms, electrical safety and staff. I have reached out to the manager with three emails and two phone calls which have been acknowledged but no response. I would recommend you seek a modern hotel, with modern equipment, the hotel looks good from the outside only!
Bodde her 1 natt i november 2023

6/10 – Grei

MO

Likte: Personale og service
Bodde her 1 natt i desember 2023

6/10 – Grei

Armand

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
The staff were very friendly, from reception through to cleaning. we were a family group taking three family rooms and had very young children. The youngest had a couple of accidents and the staff were so helpful and understanding. Big thank you to all The reception area is nice and has a grand feel to it, the rooms are a little bit shabby though. Threadbare arms on the armchairs, torn wallpaper (by the upper bed on a bunk bed so presumably a previous young occupant. The radiator in the room is in a strange position, below the window but covered by floor to ceiling curtains, so the heat goes straight out. However, the room was spacious and the hotel close to the town centre, so if you are just looking for somewhere to lay your head, it would be fine. It looks to have changed hands this year so I suspect there will be some refurbishment going on through '24
Bodde her 2 netter i desember 2023

8/10 – Bra

Margaret

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room/bed was comfortable apart from it was rather cold as the radiator wasn't working properly but we were given an electric heater which made it very comfortable and cosy. The reception staff are very welcoming and accommodating. Stayed here last November as a large group for the weekend and the food was excellent. It's now under new ownership and the food this year was very disappointing. OK, but nowhere near as good as previously. The location is great for the town and the beach and the outside of the building looks lovely with all the external lights. I would recommend staying but perhaps eat elsewhere.
Bodde her 1 natt i november 2023

8/10 – Bra

Emma

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and staff- breakfast excellent never dined. Room a little tired could do with a refurb and so corners of bathroom hard to clean also get refil shower gel like travel in too much plastic! The shower in room 321 wasn’t upto much more of a bath tab overhead not spray. Curtain nets ripped but overall was a good stay
Bodde her 2 netter i november 2023

10/10 – Utmerket

P

Likte: Renhold, personale og service og romkomfort
Great location
The hotel is so well located for the centre of Bournemouth 2 min walk itno town. Very friendly and helpful staff and food was great
Bodde her 1 natt i november 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
I’d recommend it!
Friendly staff in a convenient location. Comfortable stay. Lovely breakfast.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

JUDITH

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful reception staff, nice room. Clean and tidy, good size room.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Simon

Forretningsreisende
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Nigel

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Caroline

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely place to stay.
The hotel is a beautiful old building with modern bedrooms. The location of it is excellent. Our room was very spacious. The staff were lovely - approachable, friendly and helpful. Will definitely be returning here in the future. We did not eat an evening meal in the hotel but the breakfast was lovely.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

ISRAEL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buen hotel, habitación amplia y personal amable.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Joe

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
An enjoyable evening. Staff were great.
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

suzanne

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DONOT CHOOSE THIS VERY TIRED HOTEL
WORST HOTEL I HAVE STAYED IN FOR A LONG TIME. SAFE DID NOT WORK. WAS TOLD I SHOULD NOT HAVE USED IT. RECEPTIONIST VERY UNHELPFULL. BREAKFAST WAS VERY BASIC, NO FRESH FRUIT ALL OUT OF TIN. ROOMS VERY TIRED OLD BATHROOM DIRTY. HOTEL OVERALL IN A VERY POOR STATE. NEEDS A BIT REBURBISHMENT. TV DID NOT WORK. NO IRON WAS TOLD I COULD GET AN IRON AFTER 9 AM. NOT HELPFULL WHEN YOU NEED TO GO TO WORK AT 8AM.
Bodde her 1 natt i oktober 2023

6/10 – Grei

Sally

Likte: Personale og service
Likte ikke: Romkomfort
Stay on Friday
Bodde her 1 natt i oktober 2023

8/10 – Bra

Linda

Bodde her 1 natt i oktober 2023