Hoteller i Bourbon

«There are no glaring negatives to this property for us. The room was smaller than expected, but the bathroom was large. The staff seemed easily distracted. When we checked in the staff seemed to be in need of a big cup of coffee. When we were trying to check out the man was on his cell phone. We thought it might be a business call until he ended it with a hearty "later dude." We waited over 4 minutes for him to finish his call. Not the end of the world, but it wasn't what we expected. We ...

«Our room had a tree view rather than the parking lot.»

«The staff was extremely helpful and kind. The type of staff that loves what they do. We ended up in a bit of a scary situation with a tornado scare and had to evacuate the building. Staff was extremely supportive through it all.»

«This hotel is relatively new and is just beginning to show some signs of wear like chipping here and there is the bathroom, scratches on the bedside table, small holes in the window blind. It is generally very quiet there and the walls seem to be thick enough to block out the TV or other normal sounds from adjacent rooms. If you value quiet, don't take a room on the first floor. It's too close to the lobby where people gather and play games, pool, etc in the evenings. In cold weather, I miss ...

«Very nice rooms and very clean. Staff was very friendly and helpful. The only weak area was the breakfast. Very limited.»

«Clean room and friendly staff»

«The property was without power on 6/12 for check-in. I was given a sorry about your luck $50 onecash from Expedia and sent on my way. Unacceptable. The 2 nights was almost $300. I know this isn't about the hotel but just rating my non-exsistent stay.»

«It’s was nice peaceful»

«I liked how nice the staff. Room was good and the bed was comfortable !»

«Easy check in. Clean rooms. Close to shopping and restaurants.»

«Breakfast was very good, great variety. My only complaint is about the coffee machine, it takes to long for a cup to be made and a line backs up, especially if; like me, you’re getting a cup for more than yourself. I liked the pump thermos better.»

«Nobody was at the desk when we got there. Other customers were waiting to check in also. Was given a room that had door adjoining next room, whoever was in that room was extremely noisy. The hand held shower head did not work.»

«Left one day early...I request a 1 day refund to my cc. Room smelling like musty cigarette smoke. Road noise all night-slept poorly. Barely a trickle of water in morning for a shower! Please reply to my request.»

«I need a room for 5 and they didn’t have one, my son slept on the floor»

«This is the second time we stayed in this hotel in 2 years. Both times we had issues with outlets, the lamps and USB outlets. This time they had lamps that the outlets didn't work, we had one outlet and one usb that worked in the whole room. The outlet by the a/c did not work at all and the lamp in the corner had a missing bulb. In the bathroom the fan did not work and the floor was dirty. This time I got a coffee maker that worked which was nice, last time It didn't. They say there is ...

«Room was pretty dirty and some stains on the sheets, some of the base board was missing and done stains on the head board»

«They no longer have a hot tub. And I was charged two dollars when I had paid my reservation in full prior to staying there. When I inquired, they said it was a housekeeping charge. That is just wrong and I will not stay there anymore, They did not disclose their hidden charge.»

«In town for a procedure staff was great and the hotel was clean and comfortable travel with a dog and it was very dog friendly»