Eksteriør

Anmeldelser av InterContinental Le Moana Resort Bora Bora, an IHG Hotel

4 out of 5
InterContinental Le Moana Resort Bora Bora, an IHG Hotel
Matira Point, BP 156 Vaitape, Bora Bora, Bora Bora

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 278 av totalt 358 anmeldelser." "
Rangering på 8 − Bra. 63 av totalt 358 anmeldelser." "
Rangering på 6 − Grei. 10 av totalt 358 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 358 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 358 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Laurence den 7. mars 2015
Dear valuable guests, Thank you for rating us 5 stars satisfaction. Best regards Mrs Laurence Levy General Manager

10/10 – Utmerket

Errol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
This is a very nice, beautiful property. Very clean. and the staff is very nice and professional. I would return to this property.
Bodde her 4 netter i mai 2024
Svar fra Laurence den 22. mai 2024
Dear Errol Iaorana,We hope you had a safe and comfortable trip back home.There is no better thanks for us than having happy guests. The whole staff will be delighted to read your feedback, and we’re glad that you put our resort as your first choice in Bora Bora should you wish to come back.Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Yosuke

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Wonderful facility but away from grocery store.
Bodde her 3 netter i mai 2024
Svar fra Laurence den 14. mai 2024
Dear Yosuke Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Lorre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were amazing…so kind and pleasant. The resort was beautiful, peaceful, quiet and well cared for. I felt like i had my own ocean.
Bodde her 6 netter i april 2024
Svar fra Laurence den 7. mai 2024
Dear Lorre Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

kazunari

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
水上コテージがエンドポイントにあり、ラグーンを独占できるビューです。部屋の中の机はガラス張りでsee-throughとなっていて、天板をずらしてフィーディングができ、また、そこで一緒に泳ぐこともできます。設備は部屋の内外共に素晴らしいです。 スタッフは、皆、フレンドリーで親切ですが、システムが悪いのか、事前にメールで発注していたカヌー朝食が、オーダーが通っているかいないのかがフロントでは確認できず、その係であると言うコンシュルジェサービスが18時に終了していて、レストランに直接確認していただき、結論としては、予約されていないようでした。朝食ビュッフェはとても良いようなので、問題はありませんが、顧客情報は、フロントで全て確認できるようにしていただきたいです。
Bodde her 1 natt i april 2024
Svar fra Laurence den 1. mai 2024
カズナリへインターコンチネンタル ボラボラ ル モアナ リゾートのイア オラナです!お時間を割いていただきありがとうございます。ご指摘の件につきましては、調査し、私の個人的な注意を払います。ご迷惑をおかけしましたことを心よりお詫び申し上げます。ご滞在をお楽しみいただけたこと、また当リゾートのサービスや設備にご満足いただけたことを大変嬉しく思います。有益なご提案をありがとうございました。お客様のようなご意見は、私どもの継続的な成功に欠かせないものです。 敬具ローレンス・レヴィ総支配人

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean
Bodde her 2 netter i april 2024
Svar fra Laurence den 1. mai 2024
Dear Stephen,Thank you for your kind comments. it was indeed a real pleasure having you.Sincerely yoursLaurence LevyGeneral Manager

10/10 – Utmerket

Crystal

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Never been anywhere in the world were I traveled and ran into friendly people on the whole staff and island really! We stayed somewhere else for our last two nights and definitely didn’t compare to the luxury of what we felt staying here!
Bodde her 5 netter i mars 2024
Svar fra Lynda Teara den 27. mars 2024
Dear Crystal,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to share your experience.We are very pleased to learn that you enjoyed your stay with us and that you were satisfied with the service and facilities provided by our resort. We are really proud to have met your expectations.We have forwarded your kind comments to our team, who will be delighted to read them.We look forward to welcoming you, your family or friends in the near future.Yours sincerelyLynda TearaExecutive Assistant

10/10 – Utmerket

ANDREAS

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Lynda Teara den 19. mars 2024
Dear Andreas,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. We are very pleased to learn that you enjoyed your stay with us. We would be very happy to welcome you back. Yours sincerely,

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything on the property is amazing, staff is very attentive and friendly. Rooms have AC and WiFi as well as a personal porch area with personal access to the ocean. Dinner and breakfast was included. Could be more clear on what is included and what costs extra. Limited snorkel gear. Food was fantastic.
Bodde her 3 netter i mars 2024
Svar fra Lynda Teara den 12. mars 2024
Dear Mr Daniel,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We would like to thank you for having taken the time to fill out our guest comments form, and we sincerely apologise that, in your experience, we have fallen short of your expectations on some points.Although unusual, the matters you have raised will be investigated thoroughly with the staff and department heads involved and are receiving general manager attention.Once again, thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Yours sincerely,Lynda Teara Executive assistant

10/10 – Utmerket

GEOFFREY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They need to bring food and drinks faster. When they sat you at a table and you ordered drinks it may take 10 minutes to get them. And that was when there might have been 5 couples seated.
Bodde her 6 netter i mars 2024
Svar fra Lynda Teara den 12. mars 2024
Dear Mr Geoffrey,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.May we thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Lynda TearaExecutive Assistant

10/10 – Utmerket

Fred

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay @ LeMoana was a GREAT experience! Staff did a great job-very attentive! Our over the water was a great space, but not super clean (especially for the price that we paid). We stayed @ the Maitai over the water prior to LeMoana and it was a better value for the money. Overall, a great property, but overpriced.
Bodde her 1 natt i februar 2024
Svar fra Lynda Teara den 28. feb. 2024
Dear Mr Fred,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.Thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Lynda TEARA Executive assistant

8/10 – Bra

YONG JIN

Bodde her 2 netter i februar 2024
Svar fra Lynda Teara den 27. feb. 2024
Dear YONG JIN,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,

10/10 – Utmerket

Peggy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was like paradise! Top notch facilities and amazing, friendly staff.
Bodde her 2 netter i februar 2024
Svar fra Lynda Teara den 23. feb. 2024
Dear Peggy Iaorana,We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you were satisfied with the service and facilities provided by our resortWe look forward to welcoming you, your family or friends in the near future. Yours sincerely,Lynda TearaExecutive assistant

8/10 – Bra

Mitchell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 8 netter i desember 2023
Svar fra Le Moana General Management den 13. jan. 2024
Dear Mitchell,Thank you for taking the time to post review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your reward will be forward it to the team. We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 – Utmerket

Gustavo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Serviço excelente
O pessoal do Hotel é muito simpático e prestativo
Bodde her 1 natt i januar 2024
Svar fra Le Moana General Management den 13. jan. 2024
Dear Gustavo Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Sarah og Mill Valley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful resort with friendly staff and great location. I hated to leave.
Bodde her 3 netter i januar 2024
Svar fra Executive Assistant Manager den 8. jan. 2024
Dear Sarah Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mr Jérôme LerayExecutive Assistant Manager

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don't!
Beware! This place is awful. The rooms/overwater villas are ok, but the restaurant and common areas are absolutely awful, dirty, dated and run down. The few restaurants in the local area are very basic. Bora Bora doesn't have much to offer aside from luxury resorts. It's hard to get around to other resorts for food, as boat transfer is required ($300 for a 10 min trip) and I doubt that the resorts accept reservations from people that aren't guests... (They didn't when we called in desperation). When visiting Bora Bora it's essential that you pick a resort with nice dining, bar, pool (if you have kids) and common areas... Bora Bora is the kind of destination where people never leave the resort, as there is essentially nothing on the island to see. Being stuck on Moana is a nightmare. We transferred to Conrad after 2 days, and were slammed with a $6000 charge (based on a fictive price per night). Management staff at Moana gave us hell. Essentially this place will go out of business just like Sofitel a few block down the road. At this point they are just milking it, they don't care about customer satisfaction. Didn't see any American or western guests during our stay. Instead most guests appeared to be Asian. Maybe Asian guests are less likely to complain? It blows my mind that anyone would give this place a good review.
Bodde her 9 netter i desember 2023
Svar fra Le Moana General Management den 8. jan. 2024
Dear Anonymous guestIa Orana from the InterContinental Bora Bora Le Moana Resort!As we give much importance to the quality of service, our Resort is always much honoured to receive constructive comments from our guests about their stay and I am really sorry that we couldn’t reached your expectations. My team and myself always consider with much respect and attention all of our guests comments and we can admit some errors or imperfections when it happen. I must say however that we are all wondering about such a fierceness to denigrate our Resort. It reflects the tone you took when addressing our team, who no longer wanted to help you. It is without doubt a wrong casting for both the hotel and the destination.InterContinental Bora Bora Le Moana Resort is a 4 stars hotel renowned for its friendly atmosphere. Our customers choose for its traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year.I take this opportunity to inform all future guests who will be reading this review thatThe boat to our sister property does not cost 300 but 30 dollars round tripOur score for 2023 areCleanliness 93.30%Overall experience 90%Food and beverage 80% we still can improve 20%.Our major segment is USA from California 70%You have many activities to enjoy Bora BoraI take this opportunity to thank all of our guests for their kind mentions and their helpful suggestions that help us improving our quality of service.As a conclusion, you can be released on the fact that our Resort will not close and, as you can see in many other reviews from our guests, most of them are fortunately very satisfied of their sojourn.Sincerely,Laurence LévyDirectrice GénéraleGeneral Manager

10/10 – Utmerket

Brett

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bora Boar Dec 2023
Lovely property, friendly people, great access to the reef.
Bodde her 6 netter i desember 2023
Svar fra Lynda Teara den 28. feb. 2024
Ia Orana Mr BrettWe thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Lynda Teara Executive assistant

8/10 – Bra

Sarah

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful property and I was really pleased to receive a free upgrade to an overwater bungalow! The underwater bungalows are stunning, including the interiors. I only stayed one night. The only disappointment was the food and service. Food was so so, unlike at the Intercontinental in Papeete, which had incredible food and very fast service. Turns out the day I had very slow restaurant service was because it was New Year’s Day, so all the restaurants nearby were closed and the hotel was filled with folks staying in nearby airbnbs. I would have done the same if I were them! But the GM told me the next day that they were unprepared and should have shut the restaurant for outside guests. The staff kindly didn’t charge me for my drink after it took 45 mins to receive after arriving. I wouldn’t use this as a reason not to stay here, just perhaps plan to eat some of your meals at the local restaurants up the road.
Bodde her 1 natt i januar 2024
Svar fra Laurence den 6. jan. 2024
Dear Sarah,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.We appreciate you taking the time to fill out our guest comments form to make us aware of your experience.We are pleased to learn that you enjoyed your stay with us and that overall you were satisfied with the service and facilities provided by our resort.May I personally thank you for your helpful suggestions; the matters you have raised have been discussed with the department heads concerned and corrective measures are being taken.Thank you again for your patronage, and we look forward to the pleasure of being of service to you in the near future.Yours sincerely,Laurence LévyGeneral Manager

6/10 – Grei

Debra Sue

Reiste med familie
Likte: Renhold og personale og service
They have NO air-conditioned dining areas. Everything is open air and hot!! Air in rooms is at best fair. We requested late check out because our flight does not leave until 6:30 pm. We were told that was not possible so we waited in the open air lobby from 11am check out until 5pm. Nice but definitely NOT 5 star as rated. No shower curtains in bathrooms so our floor flooded at each.shower use. Mosquitoes are terrible!! We saw many guests with multiple bites. We also got quite a few even with long pants and long sleeved shirts. Beautifully land scaped and clean though.
Bodde her 6 netter i desember 2023
Svar fra Laurence den 3. jan. 2024
Dear Mrs Debra Sue,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.I would like to thank you for having taken the time to share your experience, and I sincerely apologise that, in your experience, we have fallen short your expectations. InterContinental Bora Bora Le Moana Resort is a 4 star hotel renowned for its friendly atmosphere. Our customers choose for its very traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year. Should you wish to secure a late check out you can book it at the time of your booking and the rate is 50% of your room rate. While the hotel is fully booked during Christmas and New years Eve it is difficult to book a late check out upon departure. Regarding the mosuqitoes we haveless that the other resorts are we are located on a peninsula. The breeze blows the mosuqitoes away versus compared to the Resorts on the Motu or mountain side. French Polynesia is a tropical destination. Yours sincerely,Mrs Laurence LevyGeneral Manager

8/10 – Bra

Kenneth og Seattle

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Laurence den 24. des. 2023
Dear Kenneth Iaorana,Thank you for this high rating that we shall share with our team. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Maria Mirella

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is so friendly! We had the most beautiful view of the lagoon and mountains from our overwater bungalow.
Bodde her 4 netter i desember 2023
Svar fra Laurence den 24. des. 2023
Dear Maria Mirella Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

8/10 – Bra

Julian M

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023
Svar fra Lynda Teara den 19. des. 2023
Dear Mr Julian,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We hope to welcome you back in the future.We wish you a merry christmas and happy new years.Sincerely Yours,Lynda TearaExecutive Assistant

6/10 – Grei

patrick

Svar fra Laurence den 24. des. 2023
Dear Patrick,I would like to thank you for having taken the time to fill out our guest comments form, and I sincerely apologise that, in your experience, we have fallen short of your expectations.Don’t hesitate to contact us should you wish to share your concerns, it will help us to improve our service.Yours sincerely,Laurence LévyGeneral Manager

10/10 – Utmerket

Journey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was fabulous. Excellent accommodations, overwater bungalow with lots of amazing fish. Jet skis, kayaks, snorkeling. Beautiful all around
Bodde her 1 natt i november 2023
Svar fra Te Aroha ia Rahi, Barbara den 30. nov. 2023
Iaorana Journey,We are delighted to read that your stay went well. It's always a pleasure to share our little corner of Paradise!Looking forward to having the pleasure of welcoming you once again, we wish you a happy holiday season in 2023.

10/10 – Utmerket

Douglas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What a peaceful, beautiful place. The staff were friendly and the amenities luxurious. Snorkeling in the are was rich with wildlife.
Bodde her 2 netter i november 2023
Svar fra Te Aroha ia Rahi, Barbara den 30. nov. 2023
Iaorana Douglas,We are delighted to read that your stay went well. It's always a pleasure to share our little corner of Paradise!Looking forward to having the pleasure of welcoming you once again, we wish you a happy holiday season in 2023.

10/10 – Utmerket

Erik

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife and I stayed here for our honeymoon, and we had an absolutely wonderful experience here. The resort itself was so beautiful and all the flowers and palm trees really beautified it, on top of the crystal clear turquoise water underneath all the overwater bungalows and having a nice backdrop of Mount Otemanu. The food here was incredible, especially with all the fresh fruits, vegetables, fish and seafood, and vanilla. It is some of the best I have had, and I am really into looking for good food. We stayed in a standard overwater bungalow and really enjoyed it. The sliding glass table inside it was nice. The water was easily accessible from the ladder on our dock which was connected to our deck, and the water was only about three feet deep. The staff was very friendly, and they were very helpful in helping us book all our dinners and excursions. The resort had a good amount to do there and offered a variety of other things to do around the island. The resort was at a relatively windy location which was pleasant most of the time, but it got so windy during one or two of our outdoor romantic dinners that our drinks were starting to knock over on the table, which was a little annoying. As a whole, the resort had a smaller, slower, and more relaxed vibe to it, which was nice for me and my wife, since we really wanted to relax most of the time while still being able to get out and enjoy different excursions at our leisure. Overall, 10 out of 10 for this place.
Bodde her 8 netter i oktober 2023
Svar fra Laurence den 20. nov. 2023
Dear Erik Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We are taking the opprotunity to congratulate you once again for your honeymoon. We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Laurel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved our newly updated overwater bungalow with a view of the mountain and the lagoon. The clear water, free snorkeling equipment, kayaks, and beach chairs were amazing.
Bodde her 9 netter i november 2023
Svar fra Te Aroha ia Rahi, Barbara den 17. nov. 2023
Dear Laurel,We are delighted to read that you enjoyed your stay.Thank you so much for coming to share our little corner of Paradise.We look forward to welcoming you next time.

6/10 – Grei

Yadira

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The personnel was very rude and they asked a lot of details about your next accomoodation and private information. I felt observed and i could not relax !!!
Bodde her 1 natt i oktober 2023
Svar fra Barbara den 8. nov. 2023
Iaorana Mr and Mrs Garcia,I am sorry that your stay did not go as well as it should have.We hope to be able to change your mind during your next stay so that you can make the most of our little corner of Paradise.Te Aroha ia Rahi.

10/10 – Utmerket

Diana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent - Happy with our stay!
Bodde her 1 natt i oktober 2023
Svar fra Te Aroha ia Rahi, Barbara den 31. okt. 2023
Iaorana Diana,Thank you for your kind comment.The entire Moana team is delighted to read that your stay went well and we are very grateful.We hope to have the chance to welcome you again to our little corner of Paradise, take care and see you soon!

10/10 – Utmerket

lisa og Murrieta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We spent our 30 year anniversary here in September for 10 nights. The property is in the best spot on the island and absolutely beautiful. The staff is amazing and always continually try to please you. Everything is very clean. The property is a little bit older, but the style is Tahitian style. Which is exactly what we wanted coming to Bora-Bora. The snorkeling right off the beach is amazing. So many colors of fish, coral under each hut. We saw stingrays up and down the beach every day and reef shark as well. We did seven nights in the cottage and 3 nights over water bungalow at the end of the pontoon. The water is shallow all the way out. Definitely worth splurging for. Breakfast was great included each morning. We did the Polynesian show. They did a great job and the food was really good. We had appetizers and drinks through the week. It’s a little expensive, but they were good as well. One block down the street is the lucky house. It has really good food And the Bora-Bora beach club had an amazing dinner and sunset as well. The location is great because you can walk to the market on the street corner or either of those restaurants. If you stay on the other small islands you have to take a water taxi over. Constance at the front desk was so helpful, also Samuel, Alvida, Alban, Teena, Georgina made awesome omelettes! Do the Bora Bora lagoon boat full day. Swam w sharks n rays n Polynesian lunch in water after. Taaroa was an awesome guide!! definitely recommend n go again!
Bodde her 3 netter i oktober 2023
Svar fra Te Aroha ia Rahi, Barbara den 30. okt. 2023
Iaorana Lisa,Thank you for your kind comment.The entire Moana team is delighted to read that your stay went well and the people mentioned are very grateful to you.We hope to have the chance to welcome you again to our little corner of Paradise, take care and see you soon!

10/10 – Utmerket

Michel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Endroit de reve !!!
Bodde her 5 netter i oktober 2023
Svar fra Te Aroha ia Rahi, Barbara den 20. okt. 2023
Iaorana Michel,Nous sommes ravis de savoir que votre séjour dans notre petit coin de Paradis s'est bien déroulé.Au plaisir de vous accueillir de nouveau !

10/10 – Utmerket

Rebecca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely beautiful, phenomenal restaurant, fun happy hour, kind people with great service, easy to visit other places on the island.
Bodde her 2 netter i september 2023
Svar fra Te Aroha ia Rahi, Barbara den 21. okt. 2023
Iaorana Rebecca,We are delighted to hear that your stay in our little corner of Paradise went well. We look forward to welcoming you back!

10/10 – Utmerket

Donna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay- liked being on the main island
We stayed in a mountain view bungalow (number 10), which got the late day sun so we could relax by ourselves in early evening after daytime activities. We also had the breakfast + dinner meal plan and found the dinners exceeded our expectations. The location is really convenient, you can walk to the public beach, a few restaurants, and a convenience store to stock your in-room fridge. Pool tables and games on property were also a nice addition. We kayaked to the coral garden and it was easy enough - about 15 minutes there a little less back with the wind behind us. All the staff we interacted with were also very helpful and kind and willing to assist with anything we needed. Room was clean and comfortable. Snorkeling in the lagoon was easy - water was clear, variety of fish types and sizes, also saw sting rays every day. We also rented bikes and went around the island - took about 90 minutes of biking and was very pleasant. Stopped in town for some gift shopping and for lunch at Matira beach.
Bodde her 4 netter i september 2023
Svar fra Te Aroha ia Rahi, Barbara den 7. okt. 2023
Iaorana Donna,We are delighted to read that you enjoyed your stay with us and that everything went well.We look forward to welcoming you back in the future.Take good care of yourself and we look forward to seeing you again!

10/10 – Utmerket

Stanislaw

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Te Aroha ia Rahi, Barbara den 7. okt. 2023
Iaorana,We are delighted to read that you enjoyed your stay with us and that everything went well.We look forward to welcoming you back in the future.Take good care of yourself and we look forward to seeing you again!

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a wonderful time!! Rooms were amazing and very quiet at night. Being able to jump right into the water out of our bungalow was incredible!! The Polynesian buffet dinner and show was so fun!!! Would definitely recommend.
Bodde her 1 natt i september 2023
Svar fra Te Aroha ia Rahi, Barbara den 18. sep. 2023
Iaorana Elizabeth,Thank you very much for your comment.We are happy to hear that your stay went well.We look forward to welcoming you back to our little corner of Paradise.Te Aroha ia Rahi (Best regards),

10/10 – Utmerket

JOHN

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service is outstanding!!!! the best!..full of small details that made our stay wonderful...The lady Manager is amazing and so warm and professional. The proporty inmaculate. And Alban at the restaurant is the best of the best and so happy and helpful. Our OW bungalow was great...will be back many more times :)
Svar fra Lynda Teara den 1. sep. 2023
Dear Mr John,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Lynda TearaExecutive Asistant

2/10 – Forferdelig

Ginger

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I'm not usually one to give poor ratings, but I was shocked to see this resort has as high of a rating as it does after staying here. the property is TINY and there is only one small beach to lie on which is completely slanted so you can't lay flat. There is only one restaurant worth eating at (vini vini- the french fancy restaurant is EMPTY and inside ) service is super slow and hardly any of the staff speak good english. We had to use google translater for almost all of our trip. The rooms are dated and almost all of the overwater bungalows have foundational cracks.
Bodde her 3 netter i august 2023
Svar fra Laurence den 16. aug. 2023
Dear Ginger,Ia Orana from the InterContinental Bora Bora Le Moana Resort!As we give much importance to the quality of service, our Resort is always much honoured to receive warm comments from our guests about their stay and I am really sorry that and you couldn’t experience the same. The InterContinental Bora Bora Le Moana Resort is a 4 stars hotel renowned for its friendly atmosphere. Our customers choose for its traditional and authentic feeling and are especially appreciating its human scale. Often described as a "family" atmosphere, we owe the honour of receiving a regular returning clientele each year. We are not in competition with the Four Seasons or the Conrad which are indeed 5 stars hotel. I can understand that you did not enjoy the hotel at fair values basis on the expectation you had regarding the two properties mentioned above, you might have mistaking our sister property the InterContinental Thalasso Spa which is indeed a 5 stars hotel when booking your stay. Some matters can be improved and other are not beyond our control. We shall of course share your comments with our owner. Once again, I thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Whereas those matters you experienced are not common in our property, we’ll seriously consider it for improvement of our services. I am particularly concerned regarding your comments and I am reiterating my apologies for your dissatisfaction.Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Laurence den 25. juli 2023
Dear William,Thank you for this excellent rating, it was a pleasure having you.Sincerely yoursLaurence LevyGeneral Manager

10/10 – Utmerket

Josias

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a lovely place. The whole layout was amazing. The beach and pool side by side and the options to eat were great. My wife has a gluten allergy and lactose intolerant that they were able to accommodate. They had gluten free pizza and gluten free pasta. As well as gluten free bread she could eat with her breakfast. The safest she felt was on that resort with the options to eat. Will definitely recommend. Will be going back with our kids. My daughter has the same allergies my wife had so now we know it will be safe for her.
Bodde her 2 netter i juli 2023
Svar fra Laurence den 18. juli 2023
Dear Josias Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this review. It is a real pleasure for the whole team to read your warm comments. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort. It seems that you appreciated the real spirit of Le Moana and enjoyed every minute of your stay with us.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

6/10 – Grei

John

Bodde her 1 natt i juli 2023
Svar fra Laurence den 6. aug. 2023
Dear John,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you will have a comfortable trip.I would like to thank you for having taken the time to share your experience, and I sincerely apologise that, in your experience, we have fallen short of your expectations.The rate you have raised can’t be investigated without details but we shall do our best to improve our service.Yours sincerely,Laurence LévyGeneral Manager

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice part of the island. And not too expensive.
Bodde her 4 netter i juli 2023
Svar fra Laurence den 13. juli 2023
Dear Paul,thanky ou for this wonderful feed back.Sincerely yoursMrs Laurence LevyGeneral Manager

8/10 – Bra

eric

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great overwater bungalows
The overwater bungalows were clean, spacious, and the beds were very comfortable. We stayed in bungalow #23 and the sunrises were beautiful. The fact this resort is on the mainland allowed us options to eat at more choices of local restaurants than the one restaurant on site. We went to a nearby convenience store and purchased our own beer which saved us tons of $$$ instead of buying from the resort bar. They are participating in a corral growing program which makes for great snorkeling right below your bungalow. We had a slight mix-up with one of our dinner reservations and management made sure to follow up the remaining days and make sure everything else was up to our satisfaction; they even went as far as providing us a complimentary bottle of wine to apologize.
Bodde her 4 netter i juni 2023
Svar fra Laurence den 3. juli 2023
Dear Eric,Thank you for taking the time to post such a fantastic review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team. We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 – Utmerket

Carol

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The water is so clear, the staffs are very courteous and friendly, and there are other restaurants options right outside of the resort. We have breakfast included, and the breakfast buffet has lots of choices. I had a wonderful stay at the Le Moana Bora Bora.
Bodde her 2 netter i juni 2023
Svar fra Laurence den 30. juni 2023
Dear Paul Iaorana,We hope you had a safe and comfortable trip back home.Thank you for recommending us as a great destination. We were delighted to read that you had a memorable time in our resort.It was a real pleasure for everyone to read your warm comments and special thanks to our team, who are indeed adorable people.We hope you will come back to our small paradise, maybe on another special occasion!Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is overall a great place to stay. We stayed in the Mountain View water bungalow and I think that's the better option, even though the Seaview are a little more private. The only downside was it doesn't have a reef you can swim to, but has developed its own small patches of coral.
Bodde her 2 netter i juni 2023
Svar fra Laurence den 30. juni 2023
Dear Paul,Thank you for taking the time to post such a fantastic review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team.We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 – Utmerket

Candace

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was the most incredible experience. We celebrated our twentieth wedding anniversary in an over water bungalow and was greeted with a bottle of champagne and fresh flowers. The most incredible experience and the staff and service were unbelievable. I wish I was still there❤️
Bodde her 6 netter i juni 2023
Svar fra Laurence den 22. juni 2023
Dear Candace,Ia Orana from the InterContinental Bora Bora Le Moana Resort!We trust you had a safe and comfortable trip back home.Thank you for your kind words! We truly appreciate you taking the time to review our resort! We love that you enjoyed very much your stay, and we are happy to hear that the staff was great and attentive – we work very hard to ensure that all guests enjoy their stay with us! Thank you again for sharing your experience, and we hope you’ll be back again one day!Yours sincerely,Laurence LévyGeneral Manager

10/10 – Utmerket

DEANA Michelle

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We spent our honeymoon at this resort and can’t say enough about how amazing it was. It started with lovely welcome gifts, a beautiful bungalow and the most amazing buffet breakfast daily. We spent hours snorkeling in the lagoon. We loved the fact that we were on the island so we could walk to other restaurants and also the grocery store.
Bodde her 6 netter i juni 2023
Svar fra Laurence den 22. juni 2023
Dear Mrs Deana,Thank you for taking the time to post such a fantastic review about your stay at the InterContinental Bora Bora Le Moana Resort.Satisfying our guests is our goal, and we strive to exceed your expectations. Your kind comment is our reward, and we will forward it to the team. Congratulations once again for your honeymoon it was a real pleasure having you.We hope to have the pleasure of seeing you again in the future.Sincerely yours.Laurence LévyGeneral Manager

10/10 – Utmerket

Arjun

Bodde her 1 natt i juni 2023
Svar fra Laurence den 12. juli 2023
Dear Arjun Iaorana,We thank you for having chosen the InterContinental Hotels Group and InterContinental Bora Bora Le Moana Resort. We hope you had a safe and comfortable trip back home.We would like to thank you for taking the time to share this high rating. It is a real pleasure for the whole team to see it. We are very pleased to learn that you enjoyed your stay with us and that you loved the resort.We would be very happy to welcome you back. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Gerald

Bodde her 6 netter i mai 2023
Svar fra Laurence den 12. juli 2023
Dear Gerald Iaorana,We hope you had a safe and comfortable trip back home.There is no better thanks for us than having happy guests. The whole staff will be delighted to read your rate thank you for them. Yours sincerely,Mrs Laurence LevyGeneral Manager

10/10 – Utmerket

Thomas og Baltimore

Reiste med partner
Likte: Renhold og personale og service
Beautiful property but some rooms need updating. Bungalow foundation posts starting to crack, deck boards coming loose, creaky ceiling fans and floor boards, etc.
Bodde her 3 netter i juni 2023
Svar fra Laurence den 20. juni 2023
Dear Thomas,We thank you for your kind reply. Worls ar eplanned to be done as soon as the occupency will decrease thanks to our owner. Please accept our sincerest apologies for any inconveniences caused. Sincerely yoursMrs Laurence LevyGeneral Manager