Resorter i Black Hawk

«The manager wasn’t helpful due to the room service was terrible. We had asked for room service from day one of our stay and no one assist us with clean towels, clean sheets and shower gel because this expensive hotel was out…we asked everyday of your 4 days. The 10 years of staying at this hotel will never stay again due to housekeeping room service.»

«Check in is at 4pm. Room was not ready, waited over an hour before it was ready. Floors were not clean in our dome. Neighbor done played loud music and partied until 2am. Not the peaceful, serene stay I had hoped for. The concept is great, but they definitely have work to do.»

«Unit is older and could use a remodel. Was clean and functional. »

«Master bedroom tub had hair and soap scum in it. Bathroom sink drains very slowly. Hairdryer did not work. Exhaust fan very noisy. Bathroom rug is dirty and should be replaced. Window in adjoining suite has to be pushed closed from the outside. Mold in sauce pan in cupboard. Dogfood on the floor. No communication with the host after we booked the condo. We didn’t have any contact information or instructions regarding checking. After we found the front desk they were extremely helpful. Before ...