Hoteller nær Black Cultural Center

«The Staff was welcoming and friendly! The hotel is in a nice location with lots of places to get coffee and breakfast quickly if you didn't want to eat at the hotel. The room was clean and the kitchen in the room was so useful and nice. I would definitely stay there again with my family.»

«This place is awesome! The hotel is in a very safe location. It looks newer, updated and comfortable. The rooms are very comfortable and luxurious feeling. The bed was extremely comfortable. My only complaint is that I wish the breakfast went later than 9am as we just missed it by the time we made it to the lobby. We would definitely stay here again!»

«Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. »

«Room was clean. Nice staff. Loved the balcony »

«Infested with ants in kitchen & Bathroom. Told front desk never sent someone up to look at . When having kitchens and people are cooking, housekeepers should do extra cleaning for that case.»

«The hotel is conveniently located. We stayed there for 3 days, and they did not clean the room or change the towels. The internet was completely unusable. There were many dead insects on the windowsill and floor, and the floor was slippery due to soap residue after cleaning. I would not recommend this to anyone.»

«L'odeur d'égout dans la.chanbre était très désagreable»

«Old hotel. Elevator wasn’t working the whole 3 nights stay. We have to carry our luggages to the stairs to the third floor. The room was old, the front door locked but there’s a noticeable gap. The bathroom is so small. When a person is sitting in the commode and someone opens the door, it will hit the person sitting in the commode.parking is so difficult. Not a whole lot of options or choices on the breakfast buffet.»

«The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.»

«Only thing microwave wasn’t working »

«Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues.»

«Propriety is rundown. Initial room had broken bathroom door, broken toilet sit. Moved to another room. No hot water two mornings of a three day stay. No response from clerk when I checked out.»

«Great experience especially for our first time in Cleveland.»

«Perfect night's sleep!»

«The room was not clean at all. Dry crusted food in the microwave, stained towels that looked used, used bar of soap in the tub, sticky spot on the bathroom floor that had collected dust and dirt, stain on a pillow, didn’t look swept at all and we even came across a small dubia cockroach in the bathroom. When I went to complain, someone was already doing the same and when she walked away the lady at the front desk rolled her eyes right in front of me.»

«Rooms were clean, staff was very friendly. We were too early checkout for breakfast but they still had coffee, juice, fruit and muffins for us. Drivers were quick and courtesy. »

«Im sure this isn't indicative of a normal stay at this hotel. with that said, on this particular night, the fire alarm went off 2x in room and hotel several hrs apart overnight. the sound was excruciating and it took forer, 15 to 25 minutes , if not longer, for the overnight staff to turn off which made for a horrible rest and my ears are still ringing 12 hrs later»

«Ok so this hotel is clean and there aren’t any bugs but it is extremely run down and shabby. It looks absolutely nothing like the photos posted which is my biggest complaint. The pool was closed, and our rooms were never cleaned despite staying three nights. There were old, broken appliances, mirrors etc strewn all over the property, giving it a junkyard vibe. While it’s not the Bates Motel, it definitely wasn’t worth the money we spent to stay here.»

«everything was nice»