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Anmeldelser av Wolverhampton Goldthorn Hotel

3 out of 5
Wolverhampton Goldthorn Hotel
126 Penn Road, Wolverhampton, England

Anmeldelser

6,6
Rangering på 10 − Utmerket. 74 av totalt 416 anmeldelser." "
Rangering på 8 − Bra. 125 av totalt 416 anmeldelser." "
Rangering på 6 − Grei. 110 av totalt 416 anmeldelser." "
Rangering på 4 − Dårlig. 62 av totalt 416 anmeldelser." "
Rangering på 2 − Forferdelig. 45 av totalt 416 anmeldelser." "

7,0/10

Renhold

7,6/10

Personale og service

5,4/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

5,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God service.
Hotellet tilfredsstilte mine forventninger, god service, rent og romslig. Litt langt til sentrum, men rimelig taxi gjorde dette mindre plagsomt. Rolig og fint basseng.

8/10 – Bra

Espen og Moss, Norge

Likte: Renhold, personale og service og romkomfort
Greit hotell får menn på fotball tur
Perfekt hotell får de som skal på fotballtur,hotellet ser litt slitt ut på utsiden og gangene,rommene er holder bra standar. Knirker litt i gulvene i gangene som er hørbart på rommene,men ikke plagsomt. Har brukt dette hotellet får tredje år på rad og kommer til å bruke det til neste års fotballtur. God valuta får pengene!

6/10 – Grei

Verifisert reisende

Likte: Romkomfort
Forretningshotell med gode parkeringsmuligheter
Eldre hotell med egen parkering, relativt sentralt for bilister. Grei nok frokost, kan spise middag der også men er intet gourmet-sted for å si det slik. Internett ustabilt og tregt. Ett rimelig hotell for deg som har noe utrette i WH.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et greit hotell for Wolvesfans
Et veldig bra hotell til hyggelige priser

8/10 – Bra

Anne-Grethe og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin avstand
15 minutters gange til Molineux stadium og handlegatene.

2/10 – Forferdelig

Kevin

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Farce
We were informed at 11am on the day of arrival that the hotel was shut !!!! Absolute farce.
Bodde her 2 netter i november 2021
Svar fra General Manager den 26. nov. 2021
Hi Kevin, Thank you for your email, Kind Regards

2/10 – Forferdelig

Dalbir

Bodde her 1 natt i november 2021
Svar fra General Manager den 16. nov. 2021
Dear Dalbir, Thank you for your review , Sorry for the issues regarding your booking. Kind Regards

4/10 – Dårlig

wiktor

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely awful,condition of room disgraceful,full of hairs and cobwebs squeaking floor door’s rattling
Bodde her 1 natt i november 2021
Svar fra General Manager den 15. nov. 2021
Dear Wiktor, Thank you for your comments I will Look into these today . Kind Regards

10/10 – Utmerket

Paulette

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hospitality and breakfast
The receptionist and hospitality and service was excellent. The room was clean and comfortable. Great full English breakfast. My only minus was the bed was too soft, so my nights were not comfortable. But overall very good .
Bodde her 2 netter i november 2021
Svar fra General Manager den 15. nov. 2021
Dear Paulette, Thank you for your review of the hotel. Kind Regards Richard

8/10 – Bra

Robert

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It was very dated
Bodde her 1 natt i november 2021
Svar fra General Manager den 14. nov. 2021
Dear Robert, Thank you for your review. Kind Regards

10/10 – Utmerket

Simon

Bodde her 1 natt i november 2021

8/10 – Bra

Dale

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og fasiliteter
Cleanliness of room wasn’t up to standards. Marks up the wall, stained dirty carpet. A plus side the staff were friendly.
Bodde her 1 natt i november 2021
Svar fra General Manager den 7. nov. 2021
Thank you for your kind review, Kind Regards Richard

6/10 – Grei

Garton

Forretningsreisende
Basic but the staff are very helpful
Stay was ok, staff was very friendly hotel was a little disappointed front entrance glass door was shattered and taped together not a good start.
Bodde her 3 netter i oktober 2021
Svar fra General Manager den 3. nov. 2021
Hi Garton, Thank you for your review , The front door is being looked into for replacement after the wind attacked it. Thank you once again. Kind Regards

8/10 – Bra

David

Bodde her 1 natt i november 2021
Svar fra General Manager den 4. nov. 2021
Dear David, Thank you for your kind review. Kind Regards

8/10 – Bra

Ronald

Bodde her 1 natt i november 2021
Svar fra General Manager den 4. nov. 2021
Dear Ronald , Thank you for your kind review. Kind Regards

2/10 – Forferdelig

Bethan

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst hotel I have ever stayed at!!
The worst hotel I have ever stayed in! Walls are paper thin so could hear everything from the rooms around, even the rooms access the hall. Paint falling off the walls, mattress springs were broken meaning the most uncomfortable bed. Windows didn’t close right as they are so old so I was freezing all night. Tap in the bathroom only had hot water, so brushing teeth with hot water was not pleasant! I thought the breakfast might be able to redeem the awful night stay I had, but unfortunately not. I found a hair in my breakfast and swiftly left right away. I didn’t want to stay any longer than I needed to. Would advise you stay away from this hotel!
Bodde her 1 natt i november 2021
Svar fra General Manager den 3. nov. 2021
Hi Beth, So sorry about the issues you had did you alert any of the team regarding this. I will investigate these with the team. Kind Regards

2/10 – Forferdelig

Simon.

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Unbelievable anyone would stay in that place and pay their outrageous prices. Lovely receptionist only saving grace, couldn't have been more helpful.
Bodde her 1 natt i november 2021
Svar fra General Manager den 2. nov. 2021
Hi Simon, Please except my apologises for the issues , If you could inform us of what problems you had I can look into it for you. Kind Regards

8/10 – Bra

David

Bodde her 1 natt i oktober 2021
Svar fra General Manager den 3. nov. 2021
Dear David, Thank you for your kind Review. Kind Regards

4/10 – Dårlig

Laura

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The staff were really friendly and nice! The rooms were a bit run down. They needed a really good deep cleaning. Things like hand soap and shower gel missing. The pillows were so thin.
Bodde her 1 natt i oktober 2021
Svar fra General Manager den 2. nov. 2021
Dear Laura, Thank you for your review I will look into your comments Kind Regards

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra General Manager den 2. nov. 2021
Thank you for your Kind Review

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
I found the rooms clostophia there were no fans in the room as it was very warm in the room no air conditioning
Bodde her 1 natt i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant, friendly, value for money
Bodde her 1 natt i juli 2021

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
The car park is massive. The bedroom is spacious. The price is cheap. The floor tile in the bathroom and carpet need more care.
Bodde her 1 natt i juni 2021

2/10 – Forferdelig

Scott

Bodde her 1 natt i juni 2021
Svar fra rachael den 7. juni 2021
many thanks for your score. we are sorry your stay with us was not as expected.

6/10 – Grei

Anupam

Bodde her 2 netter i mai 2021
Svar fra General Manager den 6. juni 2021
Thank you for your review of our hotel here in Wolverhampton ,

8/10 – Bra

John

Bodde her 4 netter i mai 2021
Svar fra Matheus den 4. juni 2021
Thank you very much. I hope see you soon here again.

4/10 – Dårlig

Verifisert reisende

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Highly disappointed 😞 We arrived at the hotel, checking in was fine. However, as we entered own room was not cleaned. It was not cleaned after the previous guests left, there was empty bottles, cups and the bed sheets were not changed. It was unacceptable as they knew we were coming.
Bodde her 2 netter i mai 2021
Svar fra General Manager den 1. juni 2021
Dear Guest, I am very sad and shocked to hear the issues you had upon arrival to the hotel over the weekend. I will be looking into this with the team. So sorry about that. Kind Regards Richard

2/10 – Forferdelig

Paul

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2021
Svar fra General Manager den 24. mai 2021
Hi Paul, I am so sorry to hear your comments regarding your stay here at The Goldthorn hotel. If you can give me a little more information on what the issues were that would be wonderful so I can investigate them. Thank you Kind Regards Richard

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i april 2021
Svar fra rachael den 12. mai 2021
many thanks for a 5 out of 5 score. we are very pleased you enjoyed your stay. please do come and visit us again soon.

2/10 – Forferdelig

Paul

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
SLEEP IN YOUR CAR
Filthy dirty room. Pictures unfortunately only tell half the story. Sadly what I wanted to write was not accepted by Hotels.com
Bodde her 1 natt i mars 2021
Svar fra General Manager den 23. mars 2021
Dear Paul, So Sorry hear about the problems with your stay at the Goldthorn hotel, I will investigate this with my team , I can only apologise for the issues you had during your stay.

6/10 – Grei

Shaun

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
rooms need attention
The room was just about clean, the table was still 'sticky', the radiator by the bed has no way to regulate the radiator and the other radiator I had to fix to be able to turn it down. The opening window by the bed was broken and you cannot shut it. the securing mechanism on the window in the bathroom was missing so they had screwed it shut.
Bodde her 4 netter i mars 2021
Svar fra rachael den 22. mars 2021
Good evening Shaun, we are sorry to hear this, I will raise the issues you have expressed to our housekeeping and maintenance team. we do thankyou very much for your feedback. Kind regards, reception team.

4/10 – Dårlig

Francis

Forretningsreisende
Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Hotel is good value for money,a bit dated but that’s not an issue. Very disappointed that there were no toiletries in the room,there was a kettle but no tea or coffee to go with it,I tried calling reception 4/5 times for an answer machine to tell me it doesn’t take messages,🙁
Bodde her 1 natt i mars 2021
Svar fra rachael den 18. mars 2021
many thanks for your review Francis, I do apologise for the lack of toiletries & tea and coffee in your room. They can be provided at the reception desk. please do not let put you off coming to visit again soon, we do look forward to hopefully welcoming you back soon.

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice affordable hotel. Professional and helpful staff
Bodde her 1 natt i januar 2021
Svar fra rachael den 18. mars 2021
Many thanks for your 5 score review :) we are thrilled you enjoyed your stay with us at the Goldthorn hotel. I will be sure to pass on the positive comments to our team! we do look forward to welcoming you back soon!

8/10 – Bra

Alan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2020
Svar fra rachael den 18. mars 2021
Many thanks for your score review :)

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I don’t normally do reviews but the Curtin’s were faded we had a ripped chair and the bedroom was only cleaned on the floor and a light shade was ripped The room was not clean above the Curtin I booked the room based on the photos which were strategically taken so the above was not shown. Very disappointed
Bodde her 1 natt i september 2020
Svar fra Reception den 4. okt. 2020
I am very sorry your stay with us was not as expected, i do apologize and have informed housekeeping of the issues you have made clear to us.

8/10 – Bra

Allan

Bodde her 3 netter i september 2020
Svar fra Reception den 4. okt. 2020
Thanks for your review on your stay

6/10 – Grei

Charlotte

Needs some love. But fine for an overnight stay passing through.
Bodde her 1 natt i september 2020
Svar fra Matheus den 27. sep. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Paul

Likte: Romkomfort
Bodde her 2 netter i august 2020
Svar fra Matheus den 27. sep. 2020
Thanks for staying with us. We appreciate your feedback!

2/10 – Forferdelig

james

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
dump
Room was filthy had to go and complain got moved and the room still wasn’t clean even the hotel staff took photos we won’t be returning
Bodde her 1 natt i august 2020
Svar fra Reception den 4. okt. 2020
I am very sorry for the hotel not being to standard during your stay i have passed your comments onto the housekeeping department so they can look into the cleaning of the rooms allocated to yourself.

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i mars 2020

2/10 – Forferdelig

Steven

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Room was dirty! Bathroom was awful floor collapsing
Bodde her 1 natt i mars 2020

8/10 – Bra

Donna og Manchester

Reiste med en gruppe
Likte: Renhold og personale og service
The hotel it’s self was very comfortable, rooms and public areas clean but the grounds need tending to, I slipped in built up mud by the steps to the business centre and the flags need a good clean for safety reasons. The lady on the desk was lovely, the breakfast staff were helpful but one of the men kept speaking to a guy called hasan like rubbish it was uncomfortable to hear as no one should be berated let alone in front of a dining hall full of people, he needs to learn to add please and thank you on to his instructions, all staff no matter what their role should be treated with respect
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Dylan og Champagné

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean room.
Bodde her 2 netter i mars 2020
Svar fra reception team. den 15. mars 2020
thank you so much for your rating. we are chuffed. thank you for taking the time and we hope you visit us again.

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Decent hotel
Staff are helpful & polite. About a fifteen minute walk to town centre. Large free car park. Kettle, tea, coffee & milk provided. Rooms need updating. Creaky & sunken floorboards. Nice restaurant. Good breakfast choice. All in all good value and location.
Bodde her 2 netter i mars 2020
Svar fra reception team den 11. mars 2020
thank you for taking the time to comment. we appreciate it.

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Ikä alkoi näkyä ja tuntua. Ruoka oli hyvää. Henkilökunta ystävällistä. Sijainti ok.
Bodde her 3 netter i mars 2020
Svar fra reception team den 11. mars 2020
thank you for taking the time to comment. we appreciate it.

6/10 – Grei

Jagjeet

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2020
Svar fra reception team den 11. mars 2020
thank you for rating us. we appreciate it.

8/10 – Bra

Bob

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra Sophie den 7. mars 2020
Thank you for your review of your stay with us at the Goldthorn Hotel, we appreciate your feedback!

4/10 – Dårlig

Jonathan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not my cup of tea
Only good bits were the amount of parking spaces and the breakfast. The reception area is reasonable but the rest of the hotel is very tatty and tired. Very cramped rooms too.
Bodde her 1 natt i februar 2020
Svar fra Sophie den 7. mars 2020
Thank you for your review of your stay with us at the Goldthorn Hotel, we appreciate your feedback!

8/10 – Bra

kelly

Forretningsreisende
Likte: Personale og service og romkomfort
would recommend
Staff lovely and friendly and very accommodating. The hotel reception, restaurant, foyer and bar area are lovely and modern. I was staying in the business centre part of the hotel, which is like a cute little guesthouse at the bottom of the carpark. Be mindful though as it’s very dark at night to see your footing whilst walking. My room was moderate. Clean but the curtain tops were covered in dust. The radiator dial was also broken so it just turned all the way around. I couldn’t gauge how to turn it up so i spent the night a little cold. Inspite of this i would recommend staying here especially for the price i paid through bookings.com. Breakfast was £10 but included a lovely continental spread and hot food made to order.
Bodde her 1 natt i februar 2020
Svar fra Sophie den 7. mars 2020
Thank you for your review of your stay with us at the Goldthorn Hotel, we appreciate your feedback!

8/10 – Bra

Gurjeet

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Comfortable stay rooms are dated needs some work
Bodde her 1 natt i februar 2020
Svar fra Sophie den 7. mars 2020
Thank you for your review of your stay with us at the Goldthorn Hotel, we appreciate your feedback!