Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Macdonald Burlington Hotel

4 out of 5
Macdonald Burlington Hotel
Burlington Arcade/126, Birmingham, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 413 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 339 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 140 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 70 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 40 av totalt 1002 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Marit

Bodde her 5 netter i mars 2023
Svar fra chan den 19. mars 2023
Dear Marit,Thank you for your review.Best WishesChandru

10/10 – Utmerket

Tone

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mars 2023
Svar fra Lyndsey den 14. mars 2023
Thanks for the great review!I hope we see you soonKind regardsLyndsey

10/10 – Utmerket

Hans Einar

Bodde her 1 natt i januar 2023
Svar fra chan den 17. jan. 2023
Dear Hans,Thank you for your feedback.Best Wishes,Chandru

8/10 – Bra

Barbro

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Midt i smørøyet
Sentralt , ligger midt i smørøyet. Små senger 120 cm . Rent og pent . Dyr frokost.
Bodde her 3 netter i november 2022
Svar fra chan den 17. nov. 2022
Dear Barbro,Thank you for your review. We look forward to welcoming you back.Best Wishes,Chandru

6/10 – Grei

Terje

Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Bodde her 1 natt i august 2022
Svar fra Chandru den 30. aug. 2022
Dear Terje,Thank you for your rating.Best Wishes,Chandru

10/10 – Utmerket

Hilde

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ypperlig for shopping og byliv
Vi var fire voksne damer på førjulstur og valgte hotellet pga beliggenheten midt på New Street. Det store tyske julemarkedet lå rett utenfor døren. Både kulturliv og shoppingsentre lå i umiddelbar nærhet. Hotellet fremsto som meget stilig og ordentlig på alle måter. Store rom (vi hadde twin room i 3. og 4.etg. Ville valgt dette igjen!
Bodde her 3 netter i november 2019

6/10 – Grei

Ivar Andreas

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Birmingham 2019
Hotellet er bra . Det ligger sentralt , med kort vei til alt. Det er noen ting som ikke er bra her. Heisen hadde utrolig dårlig kapasitet , den var treg og liten. Nøkkelkortet virket nesten aldri. Frokosten som man bestilte ved bordet tok evigheter. Man skal ikke vente 30min på å få maten til frokost.
Bodde her 2 netter i november 2019

10/10 – Utmerket

Petter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2019

8/10 – Bra

Ajoy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Lyndsey den 8. mai 2024
Thanks for the great review, I do hope we can welcome you back soon.

10/10 – Utmerket

Olga

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed my stay!
Bodde her 1 natt i mars 2024
Svar fra Lyndsey den 16. apr. 2024
Hi Olga Thanks for the 5* review. I do hope we can welcome you back soon. Kind regards Lyndsey

8/10 – Bra

Paul

Bodde her 1 natt i mars 2024
Svar fra Lyndsey den 16. apr. 2024
Hi Paul Thanks for the great review! I hope we can welcome you back soon :) Kind regards Lyndsey

10/10 – Utmerket

Christopher

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel is right in Birmingham city centre. You go outside and straight on a major shopping street, just around the corner is the main railway station. The hotel rooms are enormous, websites list the room sizes as sqf, but they should probably mean in square meters instead, as the room I am staying in must be at least a 100 square metres, with ceiling heights well over twice my height. The lady on reception has been particularly friendly and helpful, she helped find the parking, came found me when I got lost going up the stairs to conference rooms, and gives me a friendly hello and smile when I go past. Little touches like this really help make hotels stand out, and you feel truly welcome as guest. So, yeah, cudos to the hotel's HR department and to the hotel manager for hiring great staff and training well. The only slightly negative thing I warn potential guests about, is that although the parking is really close by to the hotel which is great for a city centre, you should check it out beforehand and oreint yourself to the correct exit from the railway station to the hotel as the parking is above, and it's easy to get turned around and go out the wrong exit if you are unfamiliar.
Bodde her 1 natt i mars 2024
Svar fra Lyndsey den 23. mars 2024
Hi Christopher Thanks for the 5* Review, your feedback is greatly appreciated. I'm really happy to hear you had a great stay with us and enjoyed your stay with us. Thank you for your kind words about our team, I do hope we can welcome you back soon!

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place staff were really friendly nice clean room
Bodde her 1 natt i mars 2024
Svar fra Lyndsey den 23. mars 2024
Hi Lisa Thanks for taking the time to leave feedback on your stay.I'm glad to see you had a great stay with us and found the room nice & clean, Thank you for your kind words about our staff. We do hope we can welcome you back soon

8/10 – Bra

John

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location perfect.
Bodde her 2 netter i mars 2024
Svar fra Lyndsey den 23. mars 2024
Hi John Thanks for taking the time to leave feedback on your stay. We do hope we can welcome you back soon

10/10 – Utmerket

Joel

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Lyndsey den 12. mars 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 – Utmerket

Jonathan

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice, historic, well-maintained
Hotel had character and extremely convenient. Rooms were clean and spacious. I had a nice sleep, and generallt enjoyed the historic touches. Of course it's right by the train station, so it's both super convenient but a mixed cast of characters around -- but seemed safe and never heard any noise in the hotel.
Bodde her 1 natt i februar 2024
Svar fra Lyndsey den 12. mars 2024
Hi Johnathon Thanks for the great review, I'm glad that you enjoyed your stay & had a great sleep. I'm glad to see you enjoyed the historical features of our hotel. I hope we can welcome you back in the future.

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location right outside New Street Station. Quick check in and huge room
Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 12. mars 2024
Hi Susan Thanks for the great review, I'm glad our location was convenient for you and you found our check in quick. I hope we can welcome you back soon

10/10 – Utmerket

Shaun

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Lyndsey den 12. mars 2024
Hi Shaun Thanks for the great review! I hope we can welcome you back soon :)

4/10 – Dårlig

Dharmesh Kumar

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The property is undergoing renovation and the room windows were blacked out with scaffolding. The first room was extremely noisy from the loud music from the clubs below. I was eventually given an alternative room, after being told none were available. Lamps weren’t working in the room and carpets are old and tired, giving the room a general feeling of uncleanliness. Bath towel was dirty so ended up using a hand towel. The breakfast and breakfast staff however were very good and attentive. I wouldn’t stay there again.
Bodde her 1 natt i februar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A comfy room. A little street noise, but given the city centre location that was hardly surprising. Breakfast was nice, with good coffee. Staff were all friendly.
Bodde her 1 natt i februar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 – Utmerket

Ash

Bodde her 1 natt i januar 2024
Svar fra Lyndsey den 23. mars 2024
Hi Ash Thanks for the 5* review! I'm glad to see you had a great stay with us, I hope we can welcome you back soon :)

8/10 – Bra

Elina

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hieno hotelli, kylmä huone
Hieno hotelli, hyvällä sijainnilla. Henkilökunta oli oikein mukavaa. Hotellihuoneessa oli kylmä eikä lämpötilan nosto tuntunut vaikuttavan lainkaan.
Bodde her 3 netter i januar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Convenient but not a great nights sleep
Was woken several times in the night by people shouting in the corridors. Location is excellent for trains but also for nightlife (hence the noise). Hotel looking tired with sealant coming away in the bathroom and soft mattresses.
Bodde her 1 natt i januar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very central hotel ideal for Dining , shopping and entertainment
Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 12. mars 2024
Hi Michael Thanks for the great review, I'm glad to see our location was perfect for you! I do hope we can welcome you back in the future.

2/10 – Forferdelig

Alex

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

10/10 – Utmerket

chizoba

Bodde her 2 netter i januar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

6/10 – Grei

Owen

Likte: Personale og service og overnattingsstedets bygg og tilstand
Good value for money, great location
Bodde her 2 netter i januar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
駅近で便利。
駅近で便利。部屋も広く使いやすいが排水に時間がかかるのがイマイチ。
Bodde her 2 netter i januar 2024
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

4/10 – Dårlig

David

Forretningsreisende
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel in need of refurbishment
Centre of Birmingham hotel and the bar was closed when we got in around 11:30pm. Room service could not transact my card so i had to follow the attendant back down to the bar to transact the payment there. The decor is very tired. My room was dull and narrow - I just wanted to be out of it.
Bodde her 1 natt i desember 2023
Svar fra lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 – Bra

Anthony

Reiste med partner
Likte: Personale og service
Hotel is in a Great location and has the Christmas market on its doorstep. We asked for a High floor room as we read reviews about noise and with staying on a weekend we thought it would be insane. We can confirm it is very noisy around the hotel if facing out towards the train station. Constant beeping and shouting but thankfully we were on the 5th floor which i would advise asking for as if you are on lower floors you will not be able to sleep. The Air conditioning would not stay on in our room and go off after 5 mins meaning windows were open till we went to sleep. Breakfast is good except if you want a latte or cappuccino don't expect it included as it is £4 extra for this which is insane giving i can go to a Travelodge and get this. Apart from the insane charges for selected things it did its job and put food in our bellys. If you are looking for an older classic hotel in central birmingham this will do the job just be aware of noise and additional charges at breakfast even when its included in your stay.
Bodde her 2 netter i desember 2023
Svar fra lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 – Bra

Angie

Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 – Bra

Yolanda

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Overall a good stay, however they may need to fix their air conditioning or vent, as it I loud, and as a light sleeper I didn't sleep very well.
Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 – Bra

Carrie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Despite niggles would stay again
Love this hotel, stayed on numerous occasions. Great location for train station, shops, Christmas markets, theatres etc. On the negatives my wife is Vegetarian so they want to charge a £5 supplement for avocado on a breakfast and £4 to upgrade coffee to latte at breakfast… The temp in the room couldn’t go below 20’ which was to warm and windows were screwed shut so couldn’t open them. Bar area is nice to sit and chat. Room was spacious
Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

10/10 – Utmerket

Ron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No critiscisms other than cost
Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

10/10 – Utmerket

Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stay at this hotel several times a year - it’s excellent and highly recommended.
Bodde her 1 natt i desember 2023
Svar fra lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

10/10 – Utmerket

Peter

Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

8/10 – Bra

Natalie

Bodde her 1 natt i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

2/10 – Forferdelig

Stephen

Bodde her 2 netter i desember 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

2/10 – Forferdelig

Abdul

Likte ikke: Renhold og fasiliteter
Svar fra Lyndsey den 11. feb. 2024
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future.

8/10 – Bra

TIMOTHY

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 3 netter i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

6/10 – Grei

Emma

Likte: Renhold
Reception staff a little cold and didn’t allow us to store bags prior to check in. Good location for shopping and transport, but as a result, inside the room we could hear quite a lot of noise from the street. Overall the stay was ok, but I wouldn’t hurry back.
Bodde her 1 natt i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 – Bra

Kathryn

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location Restaurant and reception staff excellent Great breakfast Large spacious rooms Only issue was tv signal gone on quite a few occasions and issue with internet- all reported - BUT no maintenance after hours!!!
Bodde her 5 netter i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 – Bra

Adrian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Used this hotel previously as a place to stay while visiting the NEC for Motorcycle Live, close to the railway station. All staff friendly was a bit early for check-in but the hotel kept out bags so we didn't have to carry them around while we waited to check-in. Was remembered by the staff the second morning at breakfast - since our first stay they changed the hot breakfast to a self-serve rather than an order system which I felt was much better. Only minor criticism pillows weren't very thick after resting on them. But good room, comfy bed, and friendly. Will use again.
Bodde her 2 netter i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

4/10 – Dårlig

Michelle

Bodde her 3 netter i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

6/10 – Grei

ELIZABETH

Bodde her 1 natt i november 2023
Svar fra Lyndsey den 6. jan. 2024
Thank you for taking the time to leave feedback on your stay, we do hope we can welcome you back in the future. Kind regards Lyndsey

6/10 – Grei

g

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
ideal location and pleasant staff but not 4star
Bodde her 2 netter i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

8/10 – Bra

Aloma

Bodde her 1 natt i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

10/10 – Utmerket

Anthony J

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Whole weekend was faultless, staff an all service a pleasure!!
Bodde her 1 natt i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

10/10 – Utmerket

Louise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel, spacious room and great location. Only slight complaint would be no fridge in room for drinks to stay cold.
Bodde her 1 natt i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future

2/10 – Forferdelig

Zawadi

Likte ikke: Overnattingsstedets bygg og tilstand
Property difficult to find and has no parking
Bodde her 1 natt i november 2023
Svar fra Lyndsey den 4. des. 2023
Thank you for taking the time to leave feedback on your stay. I do hope we can welcome you back in the future