Lysthus

Anmeldelser av La Quinta Inn & Suites by Wyndham Birmingham Hoover

2.5 out of 5
La Quinta Inn & Suites by Wyndham Birmingham Hoover
120 Riverchase Pkwy E, Hoover, Birmingham, AL

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 468 av totalt 1012 anmeldelser." "
Rangering på 8 − Bra. 254 av totalt 1012 anmeldelser." "
Rangering på 6 − Grei. 126 av totalt 1012 anmeldelser." "
Rangering på 4 − Dårlig. 83 av totalt 1012 anmeldelser." "
Rangering på 2 − Forferdelig. 81 av totalt 1012 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Lucy

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Handicap shower head not functioning properly. Mold in bathroom.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Alfonso M

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is awesome! We arrived about an hour before check-in, and had no problem with getting our room, which was very convenient being on the 1st floor. The location area itself is very nice and within close proximity for traveling to and from places. I will definitely be looking forward to reserving a room next year during the same week!!
Bodde her 4 netter i mai 2024
Svar fra Hotel Manager den 27. mai 2024
Dear Alfonso M,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had an awesome experience with our staff and that your check-in process was smooth and convenient. It's great to know that you found our location area nice and convenient for your travel needs. We're looking forward to welcoming you back next year during the same week! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your loyalty and can't wait to host you again!Sincerely, Hotel Manager

6/10 – Grei

Dale

Reiste med familie
Likte ikke: Renhold og fasiliteter
Room was not cleaned properly. Nail clippings on bathroom counter. Corners of room had not been touched, trash between fridge and counter it sits under. Terrible workmanship hanging new bathroom door. Would not recommend this property.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 27. mai 2024
Dear Dale,We sincerely apologize for the disappointing experience you had during your stay. This does not meet the standards we strive to uphold, and we are truly sorry for any inconvenience caused by the cleanliness issues in your room. Your feedback is invaluable, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. We understand your disappointment, and we hope to have the opportunity to regain your trust in the future. Sincerely, Hotel Manager

6/10 – Grei

cathy og simpsonville

Reiste med partner, Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The staff was very nice. It has been updated. The hallway carpet had an odor. Fitness center was nice. Breakfast was good. . But our room had limited lighting.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 24. mai 2024
Dear Cathy,Thank you for your feedback and for sharing your experience. We're glad to hear that you found our staff very nice and appreciated the updates to the hotel. We apologize for any inconvenience caused by the odor in the hallway carpet and the limited lighting in your room. Your feedback is valuable, and we'll work on addressing these issues to improve our guests' experience. We're pleased that you enjoyed the fitness center and the breakfast. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Noah

Forretningsreisende
Check in was easy. The property is very clean, the staff were cleaning floors upon arrival and the building smelt amazing. Everyone was friendly and the hotel was a good value.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 22. mai 2024
Dear Noah,Thank you for the top rating and for sharing your positive experience with us! We're thrilled to hear that your check-in was easy and that you found our property very clean. It's great to know that our staff's dedication to cleanliness and friendliness made a positive impression on your stay. We're glad you found our hotel to be a good value, and we appreciate your feedback. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

6/10 – Grei

Michael

Reiste med familie
Likte ikke: Personale og service
our room key did not work every day when we came back the manager (relative of owner) the first day said not to put the card next to our phone 2nd day we were very carful ... same problem the cleaning crew (also related to owner) did not want to clean every day ... put towels outside door. then when I asked them to clean they acted "put out" ... would not stay there again!
Bodde her 4 netter i april 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced with your room key and the cleaning service. Your comments are important to us, and we will address these issues with our staff to ensure better service for future guests.Sincerely, Hotel Manager

6/10 – Grei

Kenneth

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
What little comforter they use was dirty and their ice maker was out of order. There water when ya take a shower did not stay hot, and there beds are hard as a brick and there pillows oh my buy some new pillows y'all make a lot of money buy comfortable stuff. Other than that they have a decent breakfast and coffee.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Kenneth,We apologize for the inconveniences you experienced during your stay. It's disheartening to hear about the cleanliness issues with the comforter and the out-of-order ice maker. We'll address these issues promptly to ensure a more comfortable experience for our guests. Additionally, we'll look into improving the water temperature consistency and the quality of our bedding. We're glad you enjoyed the breakfast and coffee, and we appreciate your feedback. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Donna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and clean, comfortable rooms.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 19. mai 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location and found our rooms clean and comfortable. We appreciate your feedback and look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 – Utmerket

Odon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ive nothing to complain
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Odon,Thank you for your perfect rating! We're glad to hear that you had a seamless and enjoyable stay with us. If there's anything specific you loved about your experience, we'd love to hear about it. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 – Utmerket

Jennifer

Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dog friendly!
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 21. mai 2024
Dear Jennifer,Thank you for your perfect rating! We're thrilled to hear that you appreciated our pet-friendly policy. We love welcoming furry friends like yours to our hotel. We hope to see you and your dog again soon for another enjoyable stay!Sincerely, Hotel Manager

10/10 – Utmerket

MARYBETH

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was extremely happy with the cleanliness, friendliness, safety and location.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 18. mai 2024
Dear Guest,Thank you for your 5 out of 5 rating! We're thrilled to hear that you were extremely happy with the cleanliness, friendliness, safety, and location of our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 – Utmerket

Carol

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a very clean and safe hotel.
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 14. mai 2024
Dear Carol,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our hotel very clean and safe. Providing a clean and secure environment for our guests is our top priority, and we're glad that we met your expectations. We appreciate your comments and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 – Utmerket

Alejandro

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Really nice breakfast
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 12. mai 2024
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you enjoyed our breakfast offerings. We aim to start your day right with delicious options. Looking forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 – Bra

John

It was very clean
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 12. mai 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our hotel to be very clean. Maintaining a clean and comfortable environment for our guests is always our top priority. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 – Utmerket

Donna

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms were comfortable and clean. The hotel was in a very nice location where you could walk to get food and there was a gas station right there too. We will stay again!!
Bodde her 1 natt i mai 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you found our rooms comfortable and clean, and that you enjoyed our convenient location. It's wonderful to know that you plan to stay with us again. We appreciate your kind words and look forward to welcoming you back soon.Sincerely, Hotel Manager

2/10 – Forferdelig

Martha og Gulf Breeze

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
People at front desk could not speak English, which was fine for all of the foreigners there, but not for people who actually do speak English. It was very loud in the halls after midnight also.
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 1. mai 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the language barrier at the front desk and the noise disturbances in the hallways. We take your comments seriously and will work to address these issues promptly to ensure a better experience for all our guests. Please feel free to reach out to us directly if you have any further concerns.Sincerely, Hotel Manager

10/10 – Utmerket

Anjanette og Mcdonough

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
It was a great stay!
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 1. mai 2024
Dear Guest,Thank you for your excellent rating and kind words! We're thrilled to hear that you had a great stay with us. Your satisfaction is our priority, and we're delighted that we could make your experience enjoyable. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 – Utmerket

michel

Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 19. mai 2024
Dear Guest,Thank you for your perfect rating! We're thrilled that you had a great experience with us. If you have any further comments or suggestions, feel free to share. We hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager

2/10 – Forferdelig

Ryan

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Did not Accommodate Me witmy room nor did they make any special accommodations for me.
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 1. mai 2024
Dear Guest,We apologize for any inconvenience you experienced during your stay. Guest satisfaction is our top priority, and we regret that we fell short of meeting your expectations. We value your feedback and will use it to improve our services for future guests. If there are any specific concerns you would like to address, please feel free to contact us directly.Sincerely, Hotel Manager

10/10 – Utmerket

David De’Andre

Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 18. mai 2024
Dear Guest,Thank you for your 5 out of 5 rating! We're delighted to hear that you had a fantastic experience during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Gordon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, good restaurants within walking distance. I wish they would have mentioned the pool was closed waiting for an inspection.
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 25. apr. 2024
Dear Guest,Thank you for your positive review and for choosing to stay with us. We're delighted to hear that you enjoyed your time at our hotel and found the nearby restaurants convenient. However, we apologize for any inconvenience caused by the closure of the pool without prior notice. Your feedback is important to us, and we'll strive to improve our communication regarding amenities in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Marie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet, comfortable beds, breakfast was great and staff was very helpful and friendly
Bodde her 3 netter i april 2024
Svar fra Hotel Manager den 25. apr. 2024
Dear Guest,Thank you for your wonderful review and for choosing to stay with us. We're thrilled to hear that you had a quiet and comfortable stay, enjoyed our delicious breakfast, and received friendly and helpful service from our staff. Your satisfaction is our top priority, and we're delighted that we could provide you with a five-star experience. We truly appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Samantha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hotel Manager den 24. apr. 2024
Dear Samantha,Thank you for your feedback! We are thrilled to hear that your experience was perfect. Providing exceptional service and accommodations is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

10/10 – Utmerket

Ed

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet and sorta in the "woods."\ Comfortable, clean beds - helpful staff. Breakfast was a little lacking, but everything else was perfect. Bravo!
Bodde her 1 natt i april 2024
Svar fra Management den 23. apr. 2024
Dear Ed,Thank you so much for rating us. We appreciate your feedback.

8/10 – Bra

Shanni

Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 7. mai 2024
Dear Guest,Thank you for taking the time to review our hotel. We appreciate your feedback. We're delighted that you chose to stay with us. If you have any specific comments or concerns you'd like to share, please let us know. Your input helps us improve our services to ensure a positive experience for all our guests.Sincerely, Hotel Manager

8/10 – Bra

Richard og Villa Rica

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was large accommodations and incredibly clean.
Bodde her 1 natt i april 2024
Svar fra Management den 19. apr. 2024
Thank you so much for rating us. We appreciate your feedback.

8/10 – Bra

Luci

Bodde her 2 netter i mars 2024
Svar fra Hotel Manager den 9. mai 2024
Dear Luci,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star Star Review on your next stay. Sincerely, Hotel Manager

10/10 – Utmerket

Tiffany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to so much stuff.
Bodde her 2 netter i april 2024
Svar fra Management den 14. apr. 2024
Dear Tiffany,Thank you so much for rating us. We appreciate your feedback.

6/10 – Grei

LaCoya

Reiste med familie
Likte ikke: Renhold
The room was dirty. I will not stay again
Bodde her 2 netter i april 2024
Svar fra Management den 12. apr. 2024
We regret the inconvenience you had during your stay. Please give us another chance to serve you.

10/10 – Utmerket

Robert

Bodde her 1 natt i april 2024
Svar fra Hotel Manager den 2. mai 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 – Utmerket

Cynthia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Real nice
Bodde her 1 natt i mars 2024
Svar fra Management den 10. apr. 2024
Dear Cynthia,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Antonja

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will be back soon
Bodde her 1 natt i mars 2024
Svar fra Management den 7. apr. 2024
Dear Antonja,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Management den 6. apr. 2024
Dear Christopher,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Donald

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The new remodeled king room we had was lacking. No place to put you soap or shampoo in the shower. The fit and finish of our room was poor. Flat screen TV was way out dated and about 27". Had to unplug light to plug in coffee maker so then no light to see coffee maker. Night stand mount badly leaning down and my cell phone slid off in the floor.
Bodde her 1 natt i april 2024
Svar fra Management den 4. apr. 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Utmerket

Kevin

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was nice and clean, beds were a little on firm side. Hotel is recommendable
Bodde her 3 netter i mars 2024
Svar fra Management den 3. apr. 2024
Dear Kevin,Thank you so much for staying with us. We appreciate your feedback.

8/10 – Bra

Patriot

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
ok
Bodde her 4 netter i mars 2024
Svar fra Management den 1. apr. 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Kristine

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very,Very clean!! A A ×A
Bodde her 1 natt i mars 2024
Svar fra Management den 29. mars 2024
Dear Kristine,Thank you so much for rating us. We appreciate your feedback.

10/10 – Utmerket

Gaye

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hthe king bed was too soft. Had issue with the softness. Other than that a great hotel. Convenient to food and interstate! otel. It must have been recently renovated as everthing seemed new! Seemed new. One complaint was the bed.
Bodde her 1 natt i mars 2024
Svar fra Management den 29. mars 2024
Thank you so much for rating us. We appreciate your feedback.

10/10 – Utmerket

Mark

Bodde her 1 natt i mars 2024
Svar fra Management den 14. apr. 2024
Dear Mark,Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Karen

Bodde her 1 natt i mars 2024
Svar fra Management den 12. apr. 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Michaela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean hotel, friendly staff, beds were really firm but the rooms were nice and spacious. I would definitely stay again.
Bodde her 2 netter i mars 2024
Svar fra Management den 15. mars 2024
Dear Michaela,Thank you so much for rating us. We appreciate your feedback.

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Management den 15. mars 2024
Dear Steven,Thank you so much for rating us. We appreciate your feedback.

10/10 – Utmerket

Adalberto

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Nice location, good service
Bodde her 4 netter i februar 2024
Svar fra Management den 13. mars 2024
Dear Adalberto,Thank you so much for rating us. We appreciate your feedback.

6/10 – Grei

Karla

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at this property twice. The room was clean but the linen were stained. Both times different rooms and the bed covers were stained along with the bed sheets. Other than that everything else was good.
Bodde her 1 natt i mars 2024
Svar fra Management den 11. mars 2024
We regret the inconvenience you had during your stay. Please give us another chance to serve you.

10/10 – Utmerket

Lisa

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pet friendly! This was our first time travelling with a pet and everything was super smooth!
Bodde her 1 natt i mars 2024
Svar fra Management den 9. mars 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Devin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great
Bodde her 1 natt i februar 2024
Svar fra Management den 23. mars 2024
Thank you so much for rating us. We appreciate your feedback, and we hope to see you again soon!!!!

4/10 – Dårlig

Landi

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
It smelled of wet dog, the back door had dog feces smeared on the back door mat and side walk for the duration of our visit. We repeatedly let employees know and it was still there when we left. There was cat litter and feces all over the grass and sidewalk where someone had just dumped out their litter box that was also there the durition of our time. The property could use some updating. Our room was also not the cleanest, we pulled out the couch bed and there were wrappers everywhere and crumbs went all over the floor. Our hot water would go from scalding hot to freezing cold the whole shower, it also spewed water every which way, we asked them to take a look, but no one came. There were soccer teams staying at the hotel that were allowed to run through the halls well until after 9/10 pm playing hide and seek in the stairwell near our room and then were up around 7 am playing a full game of soccer in the hall way of our room. When I say playing soccer, I mean full on running and kicking the ball down the hallway and nothing was said. The teams literally ran amuck during the breakfast and made a mess of everything to the point that we decided to leave to eat. The staff was very friendly but did nothing to rectify the situations.
Bodde her 2 netter i mars 2024
Svar fra Management den 4. mars 2024
We regret the inconvenience you had during your stay. We did let the parents know at the time of check-in regarding the possibility of noise. Please give us another chance to serve you.

10/10 – Utmerket

Joseph

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a room with 2 queen beds and I had an option One was firm and the other had a soft mattress I thought that awesome also they let me check in an hour early.
Bodde her 2 netter i februar 2024
Svar fra Management den 3. mars 2024
Thank you so much for staying with us. We appreciate your feedback.

10/10 – Utmerket

Darian og Grayson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’ve been staying at this location since 2017 and have yet to be disappointed. Excellent all around experience.
Bodde her 1 natt i februar 2024
Svar fra Management den 1. mars 2024
Thank you so much for rating us. We appreciate your feedback.

8/10 – Bra

Willie

Bodde her 1 natt i februar 2024
Svar fra Management den 20. mars 2024
Thank you so much for staying with us. We appreciate your feedback.