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Anmeldelser av Forest of Arden Hotel & Country Club

4 out of 5
Forest of Arden Hotel & Country Club
Maxstoke Lane, Meriden, Birmingham, Solihull, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 461 av totalt 1010 anmeldelser." "
Rangering på 8 − Bra. 364 av totalt 1010 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 1010 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1010 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 1010 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Joshua

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, sprawling building and grounds. I stayed two nights for a wedding which was also at this property. The pool, sauna, steam room and jacuzzi were all great as well.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Oluwadamilare

Reiste med partner
Great customer service and excellent staff with respectful approach.
Bodde her 2 netter i mai 2024

8/10 – Bra

Keith

Reiste med partner
Likte: Renhold og personale og service
Leisure facilities
Bodde her 1 natt i mai 2024
Svar fra Mandeep Singh den 24. mai 2024
Dear Keith, Thank you for rating our leisure facilities. We're pleased you had a positive experience and appreciate your feedback.We look forward to welcoming you back soon.Best regards,Mandeep SinghDirector of Rooms & Leisure

8/10 – Bra

Steve

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Mandeep Singh den 24. mai 2024
Dear Steve, Thank you for your feedback. We're glad you had a positive experience and appreciate your comments.We look forward to welcoming you back soon.Best regards,Mandeep SinghDirector of Rooms & Leisure

2/10 – Forferdelig

Jay

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really run down internal rooms and bathrooms Was hoping to watch the boxing was told they’ll be showing and then didn’t show and when asked the bar staff we faced rude responses
Bodde her 1 natt i mai 2024
Svar fra Mandeep Singh den 20. mai 2024
Dear Jay,We are sorry to hear about your experience. We will address these issues with our team to ensure improvements are made. Thank you for bringing this to our attention.Best regards,Mandeep SinghDirector of Rooms & Leisure

10/10 – Utmerket

Milica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for a family reunion weekend. Everyone was really lovely.
Bodde her 1 natt i mai 2024
Svar fra Mandeep Singh den 20. mai 2024
Dear Milica,Thank you for sharing your experience. We will address these issues to ensure improvements are made. Your feedback is appreciated.Best regards,Mandeep SinghDirector of Rooms & Leisure

10/10 – Utmerket

Hedd

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Da iawn
Bodde her 2 netter i mai 2024
Svar fra Mandeep Singh den 20. mai 2024
Dear Hedd,Thank you for your positive feedback! We're glad you enjoyed your stay with us.Best regards,Mandeep SinghDirector of Rooms & Leisure

10/10 – Utmerket

Robert

Reiste med partner
Great value, superb breakfast, sadly electrical issues meant no TV or internet, but staff did everything they could to help. Would recommend Hotel to friends
Bodde her 1 natt i mai 2024
Svar fra Mandeep Singh den 20. mai 2024
Dear Robert,Thank you for your kind feedback. We're delighted to hear you enjoyed our great value and superb breakfast. We apologise for the electrical issues that affected your TV and internet, but we're glad our staff could assist. We appreciate your recommendation and look forward to welcoming you back soon!Best regards,Mandeep SinghDirector of Rooms & Leisure

8/10 – Bra

Laura

Reiste med partner
Likte: Renhold og fasiliteter
Slightly outdated, lovely pool and spa facilities. Super comfy BIG beds
Bodde her 2 netter i mai 2024
Svar fra Mandeep Singh den 15. mai 2024
Dear Laura,Thank you for your feedback. We're delighted you enjoyed our pool and spa facilities, as well as our super comfy beds. We appreciate your comments about our property and will keep them in mind for future improvements. We hope to welcome you back soon.Best regards,Mandeep SinghDirector of Rooms & Leisure

10/10 – Utmerket

Carrie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel All staff are lovely Pool and spa area very clean and spacious Bar was lovely with outside space food choices good Evening restaurant is great with options for formal dining or casual in the bar The grounds are stunning and well kept Good value for money
Bodde her 1 natt i mai 2024
Svar fra Mandeep Singh den 15. mai 2024
Dear Carrie,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our beautiful hotel, attentive staff, clean pool and spa area, and the lovely bar and dining options. We hope to welcome you back soon for another enjoyable experience.Best regards,Mandeep SinghDirector of Rooms & Leisure

6/10 – Grei

Leon

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i mars 2024
Svar fra Harshita den 8. mai 2024
Dear Leon, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards, Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Jalila

Reiste med familie
Likte: Personale og service og fasiliteter
My family really enjoyed our time here. It was a nice getaway and the facilities were lovely. We mostly enjoyed having a swim in the pool also the surrounding area was so beautiful. We will definitely go again.
Bodde her 1 natt i mai 2024
Svar fra Harshita den 8. mai 2024
Dear Jalila, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards, Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Gary

Bodde her 1 natt i april 2024
Svar fra Mandeep Singh den 15. mai 2024
Dear Guest,We're thrilled to hear that you had an enjoyable stay with us. Your feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic experience in the near future.Best regards,Mandeep SinghDirector of Rooms & Leisure

8/10 – Bra

Scott

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lack of hotel information in room.
Bodde her 1 natt i april 2024
Svar fra harshita den 17. apr. 2024
Dear Scott, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards, Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Kay

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideal due to an early morning flight from BHX. Short drive to airport, clean comfortable room in quiet surroundings would definitely stay again if flying from BHX
Bodde her 1 natt i mars 2024
Svar fra harshita den 17. apr. 2024
Dear Kay, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards, Harshita Chawla Assistant Front Office Manager

6/10 – Grei

Jane

Reiste med partner, Reiste med familie
Likte: Renhold
Golf course toilets half way round absolutely disgusting…….. Food way overpriced
Bodde her 2 netter i april 2024
Svar fra harshita den 17. apr. 2024
Dear Jane, Thank you for your feedback, we will share your comment with the team. We'll make sure to address those issues promptly to ensure a more comfortable experience in the future. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards, Harshita Chawla Assistant Front Office Manager

8/10 – Bra

Parag

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very well kept and first impressions were amazing. The rooms were also very clean when we came, however the beds were a bit stiff to sleep on but soft and comfy. The property is also very peaceful and a great space to take a walk around at any time, observing many play golf. The best part was the varied facilities. Would highly recommend for a quiet getaway.
Bodde her 3 netter i mars 2024
Svar fra harshita den 8. apr. 2024
Dear Parag, Thank you for your feedback, we will share your comment with the team. We'll make sure to address those issues promptly to ensure a more comfortable experience in the future. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards, Harshita Chawla Assistant Front Office Manager

6/10 – Grei

Ben

Likte: Renhold, personale og service og fasiliteter
Everything was avarage
Bodde her 1 natt i april 2024
Svar fra Harshita den 8. mai 2024
Dear Ben, Thank you for your feedback, we will share your comment with the team. We'll make sure to address those issues promptly to ensure a more comfortable experience in the future. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards, Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful grounds. The indoor pool was lovely. The breakfast was great.
Bodde her 1 natt i april 2024
Svar fra harshita den 10. apr. 2024
Dear Jordan,Thank you for your feedback. We will share the comment with the team. We hope we will have the opportunity to welcome you again soon. Kind Regards,Harshita ChawlaAssistant Front Office Manager

10/10 – Utmerket

Slawomir

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very helpful and polite. I felt like a king in their hotel. Thank you
Bodde her 2 netter i mars 2024
Svar fra Harshita den 6. apr. 2024
Dear Slawomir,Thank you for your feedback. We will share your comment with the team and hope to welcome you back soon. Kind Regards,Harshita ChawlaAssistant Front Office Manager

10/10 – Utmerket

Ejike

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely place to spend a quiet time and unwind. Love the spa and golf facilities
Bodde her 2 netter i mars 2024
Svar fra harshita den 6. apr. 2024
Dear Ejike,Thank you for your feedback. We hope to welcome you back soon for another peaceful getaway. Kind Regards,Harshita ChawlaAssistant Front Office Manager

10/10 – Utmerket

Shivakumar og BASINGSTOKE

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome location. We had a nice stay. The rooms and bathrooms are a but dated. Beds are all right. The pool is good for kids as its shallow. We enjoyed sona and steam rooms the most. Nice hot breakfast, although could do with some salads and vegs. We got lovely veg sausages. All in all, an enjoyable stay.
Bodde her 2 netter i mars 2024
Svar fra Harshita den 3. apr. 2024
Dear Shivakumar, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards, Harshita Chawla Assistant Front Office Manager

8/10 – Bra

Deborah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an excellent stay at Forest of Arden, and were very grateful as our prebooked accommodation fell through last minute. Staff were mostly very attentive and helpful, facilities were great (access to pool / spa with no extra charge), and they were very accommodating about a later check out. Very close to concert we were attending at the NEC and easy to get an Uber to the venue.
Bodde her 1 natt i mars 2024
Svar fra Harshita den 3. apr. 2024
Dear Deborah, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards, Harshita Chawla Assistant Front Office Manager

8/10 – Bra

Wayne

Reiste med familie
Likte: Renhold og fasiliteter
Great value for stay but bar prices were not great. Golf bar was very slow service
Bodde her 1 natt i mars 2024
Svar fra Harshita den 3. apr. 2024
Dear Wayne, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards, Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Arnas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mars 2024
Svar fra Harshita den 3. apr. 2024
Dear Arnas, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards, Harshita Chawla Assistant Front Office Manager

8/10 – Bra

Bridget

Likte: Renhold og overnattingsstedets bygg og tilstand
Property looks gorgeous, we'll book again for a longer stay in the Summer, and enjoy the facilities. The view from our room was of the car park, very disappointing. Staff in the Dining room took ages to take our order, although it may have been because they were new.
Bodde her 1 natt i mars 2024
Svar fra harshita den 26. mars 2024
Dear Bridget, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards.Harshita Chawla Assistant Front Office Manager

8/10 – Bra

Douglas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Mandeep Singh den 15. mai 2024
Dear Guest,We're absolutely delighted to hear that you had a wonderful stay with us. Your feedback means the world to us, and we're eagerly anticipating the opportunity to welcome you back for another fantastic experience soon.Best regards,Mandeep SinghDirector of Rooms & Leisure

8/10 – Bra

CRAIG

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Was a lovely stay apart from the amount of dust in our room
Bodde her 1 natt i mars 2024
Svar fra Joanna den 24. mars 2024
Dear Craig,Thank you for taking the time to provide feedback regarding your stay. Your feedback has been shared to our Leadership Team for further investigation and improvement. Kind regards,Front Desk

10/10 – Utmerket

Emma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Myself and some friends had booked to go to an event at the works resorts arena so we wanted a hotel close by. This hotel was perfect and the cost was extremely reasonable which included use of the spa facilities inc. breakfast, which was really good with lots of food options. Would definitely book again if we were visiting the area
Bodde her 1 natt i mars 2024
Svar fra Joanna den 24. mars 2024
Dear Emma,Thank you for taking your time to provide feedback.Your comment has been shared with the team. We hope to welcome you again in our Hotel.Kind regards,Front Desk

8/10 – Bra

Mandy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely place to stay in beautiful location. Staff very polite and helpful. Lovely breakfast but dinner is expensive
Bodde her 3 netter i mars 2024
Svar fra Joanna den 19. mars 2024
Dear Mandy,Thank you for you feedback. We will share the comment with our Food and Beverage Leadership Team.Kind regards, Front Desk

10/10 – Utmerket

Ben

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice & quiet area, perfect for overnight stay for early flight from Birmingham Airport
Bodde her 1 natt i mars 2024
Svar fra Joanna den 19. mars 2024
Dear Ben,Thank you for your feedback. We hope to welcome you again in our Hotel.Kind regards, Front Desk

8/10 – Bra

Suzi

Bodde her 1 natt i mars 2024
Svar fra Joanna den 19. mars 2024
Dear Suzi,Thank you for your feedback. We look forward to welcoming you again in our Hotel.Kind regards, Front Desk

10/10 – Utmerket

Mike

Forretningsreisende
Likte: Fasiliteter
Bloody lovely wish id arrived earlier to enjoy the amenities and could stay another night
Bodde her 1 natt i mars 2024
Svar fra harshita den 26. mars 2024
Dear Mike, Thank you for your feedback, Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards.Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Victory

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My family and I had a lovely weekend stay! Would definitely visit again
Bodde her 2 netter i mars 2024
Svar fra harshita den 26. mars 2024
Dear Victory, Thank you for your feedback, Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards.Harshita Chawla Assistant Front Office Manager

2/10 – Forferdelig

Sarah

Reiste med familie
Likte ikke: Renhold og personale og service
Disappointing.
Waited over an hour and 15 mins for dinner. After being seated, ordering and then questioning timings we were informed they were unexpectedly busy due to a 300 guest event taking place. Eventually due to travelling with our family we asked for the food to be brought to our room. On receipt it was cold to the touch. Front of house did arrange for a full refund of the costs of the food it must be said. Room itself was generally basic but little things like the chair was falling apart which left bits of leather and fabric on the floor. We regularly travel and stay around Tamworth but won’t be revisiting here unfortunately.
Bodde her 1 natt i februar 2024
Svar fra Harshita den 3. apr. 2024
Dear Sarah, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards, Harshita Chawla Assistant Front Office Manager

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Sharon

Bodde her 1 natt i februar 2024
Svar fra Mandeep Singh den 15. mai 2024
Dear Guest,We're thrilled to hear that you had a wonderful stay with us. Your feedback is truly appreciated, and we're eagerly looking forward to welcoming you back for another fantastic experience in the near future.Best regards,Mandeep SinghDirector of Rooms & Leisure

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stayed here for a wedding . Reception staff really helpful in sorting, storing of luggage and arranging transport to wedding venue . Lots of wedding guests stayed here and arranging space for us all to eat together and leading the cheering entrance of the new mr&mrs the following morning. Room clean and good facilities . A lovely stay.
Bodde her 1 natt i februar 2024

8/10 – Bra

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice hotel with friendly staff. We will be bacl!
Bodde her 1 natt i februar 2024

8/10 – Bra

LESLEY

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super all round
Amazing place - very inviting with splendid drive and entrance. Large room with ‘proper’ wardrobe space. Ideal for several nights stay. Not too great menu choice but very attentive staff. Comfortable all round. Didn’t use all the facilities as was just a one night stay. Would definitely recommend.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Parveen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff, nice room. Kids loved the pool!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Carla

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 star!!!!
Room was extremely clean, plenty of towels, products, drinks (still and sparkling water) and biscuits provided for our stay. You can request more at the reception if needed. The room smelt beautiful - like lemons. Bed and pillows were so comfortable, feather pillows, white linen. Food in the evening was phenomenal, we ordered 3 meals and all were of a very high quality. Breakfast was amazing, a fantastic selection on the buffet and we also ordered a cooked breakfast - food on the cooked breakfast was of a high standard, very good quality. All staff we encountered on our visit were friendly and willing to chat. The pool was a little cool but the jacuzzi, steam room and sauna were great. The hotel is of a high standard, communal areas are clean and up to date. Communal areas were quiet in the evening and morning. Will be visiting again and would highly recommend to anybody else.
Bodde her 1 natt i februar 2024
Svar fra Forest of Arden den 14. feb. 2024
Good afternoon,Thank you so much for taking your time to share your wonderful experience with us. Guest feedback always means a lots to us as strive to maintain our high standards at all times. We hope to see you soonBest wishesForest of Arden

10/10 – Utmerket

Lesley

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Wonderful people and staff
The experience we had was wonderful. We had 2 treatments each and due to a mix up with prices because of the changeover of hotel brand the spa manager James was very accommodating and very helpful. We all really appreciated his time and generosity. Made our stay even better. Top marks for him and pls thank him on our behalf. The chair in our room is very dated but every else is top notch. If hotel is aware of the number of people staying in the room they should accommodate accordingly ie number of glasses cups etc. and maybe an extra chair. However the reception provided us with 2 chairs as we had requested them due to us being deaf we needed to see each other clearly and sitting on the bed would have made it more uncomfortable. We also very much appreciated that too so thanks to them. Great stay thank you
Bodde her 2 netter i februar 2024

6/10 – Grei

Alex

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Extremely dated
We checked in and were told the booking needed paying for despite us already paying through hotels.com which wasn’t the best start. Then once we went up to the room, we walked through a very dated corridor to arrive at a room which was in desperate need of refurbishment. On the plus side, a decent gym and lovley breakfast.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend treat
Fantastic hotel excellent service great facilities and good value, just hope when the new owners chain take over they keep the standard
Bodde her 1 natt i januar 2024

4/10 – Dårlig

craig

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
WORST bar/restaurant in years
hotel itself was great, room great and comfy breakfast really good HOWEVER the bar/restaurant was absolutely shocking, i ordered a soda water starter and main at the same time, i waited 30 min for my drink after i went to bar to complain, the starter took 40 min, after a hour i went back to bar and asked for my SALAD ........1 hour 10 min for a salad, they were just rubbish at there job, dont seem to know what is going on, even took me 15 minutes to pay my bill, he would hit the screen then walk away talk to his staff come back do it again, 3 times we were rudely interrupted by staff and he would just drop the customer and go speak to them the card machine even timed out he was chatting so much ...........they totally ruined the rest of the stay
Bodde her 1 natt i januar 2024

6/10 – Grei

Stephen

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Avg stay at the Arden
Staff 5/5, food 3/5 nice but expensive, hotel 2.5/5, needs referb, alot. and to be cleaned.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Josiah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Went with a 6 and 4 year old. We loved the pool. It was larger than we thought it would be. Very comfortable, enjoyable.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Gerald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed good stay!
Bodde her 7 netter i desember 2023