Innendørsbasseng og solsenger

Anmeldelser av Fairlawns Hotel and Spa

4 out of 5
Fairlawns Hotel and Spa
178 Little Aston Road, Aldridge, Walsall, England

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 415 av totalt 619 anmeldelser." "
Rangering på 8 − Bra. 155 av totalt 619 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 619 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 619 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 619 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

JF og No

Likte: Renhold, personale og service og romkomfort
Bra faciliteter med passe varmt basseng. Noe trafikkstøy.

10/10 – Utmerket

Derek

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Fairlawns Reservations Team den 25. mai 2024
Thank you for taking the time to leave positive feedback

4/10 – Dårlig

Camilla

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
Overview of hotel is completely misleading. I only chose this hotel for the spa facilities and it was not clear there was an additional £30 charge per person. Would never have booked it had i known. Its so misleading. The room was really cramped. Not worth what they are charging for it especially as breakfast again is an additional charge. Wont be returning.
Bodde her 1 natt i mai 2024
Svar fra Reservations Team den 21. mai 2024
Good Morning Camilla, many thanks for taking the time to leave us valued feedback. We appreciate all feedback as it helps us to grow and learn as a team. We are sorry you felt mislead regarding the charge to use our Spa and Leisure facilities, we do our upmost to be as transparent as possible when it comes to all additional charges. Many thanks again for all your comments, we will take these onboard.

10/10 – Utmerket

Irene

Very Comfortable in very pleasant surroundings with excellent presentation
Bodde her 2 netter i april 2024
Svar fra Fairlawns Reservations Team den 1. mai 2024
Thanks so much for your kind review!

10/10 – Utmerket

Patricia

Reiste med partner
Excellent staff. Extremely helpful. Lovely clean white towels and comfortable bed.
Bodde her 1 natt i april 2024
Svar fra Fairlawns Reservations Team den 19. apr. 2024
Thanks so much for your review!

6/10 – Grei

Sophie

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was dated and bed very uncomfortable. The bathroom did not feel luxurious - more like a hostel. The room did not feel cosy and it had the feeling of a nursing home.
Bodde her 1 natt i april 2024
Svar fra Fairlawns Reservations Team den 18. apr. 2024
Hi Sophie, thank you for your valued feedback. We appreciate all of your comments and take them in a constructive manner to help us improve the service we offer.

10/10 – Utmerket

Phillip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely overwhelmed by the Fairlawns. Every single member of staff made you feel more than welcome. The food was amazing and very reasonable priced in the bar and the hottubs were super relaxing though a little chilly to get to (take your robe) all in all a perfect few days away.
Bodde her 2 netter i mars 2024
Svar fra Fairlawns Reservations Team den 21. mars 2024
Hi Phillip, many thanks for taking the time to leave us such lovely feedback following your stay. We hope to see you again soon.

10/10 – Utmerket

Sally

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a wonderful stay - my second visit here and the staff are always so welcoming. Spa was great and evening meal was delicious. Will be back!
Bodde her 1 natt i februar 2024
Svar fra Fairlawns Reservations Team den 25. feb. 2024
Hi Sally,Thank you for your kind review, we are so glad that you enjoyed your stay. We look forward to welcoming you back soon!

10/10 – Utmerket

Chris

Bodde her 1 natt i februar 2024
Svar fra Reservations Team den 23. feb. 2024
Hi Chris, many thanks for your kind feedback. We hope to see you again soon.

6/10 – Grei

Paul

Forretningsreisende
Likte ikke: Romkomfort
Only wanted to use the sauna/steamroom after the gym but the charge was £15 EXTRA for 3hrs using all the 'health club' facilities??? Would have been £25 if half the facilities weren't out-of-order?!? Disappointed that using the sauna and ssteamroom for 1hr wasn't in with the £125 for the room.
Bodde her 1 natt i februar 2024
Svar fra Fairlawns Reservations Team den 22. feb. 2024
Hi Paul, many thanks for your feedback. We take all comments onboard as they help us to improve the service and value we offer our guests.

10/10 – Utmerket

Aaron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Reservations Team den 19. feb. 2024
Hi Aaron, many thanks for your kind feedback. We hope to see you again soon.

6/10 – Grei

Aurangzeb

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Fairlawns
Lots of loose ends to fix to make it a good stay
Bodde her 1 natt i februar 2024
Svar fra Fairlawns Reservations Team den 15. feb. 2024
Hi, many thanks for your feedback. We really value all of your comments and will continue to work hard to improve the service we provide.

10/10 – Utmerket

Fran

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location. Staff friendly and helpful
Bodde her 3 netter i februar 2024
Svar fra Fairlawns Reservations Team den 13. feb. 2024
Thank you for taking the time to leave a positive review. We really appreciate your feedback and hopefully we can welcome you again in the future.

8/10 – Bra

Matthew

Forretningsreisende
Bodde her 2 netter i februar 2024
Svar fra Fairlawns Reservations Team den 14. feb. 2024
Thank you for your kind review

10/10 – Utmerket

Victoria

Bodde her 1 natt i februar 2024
Svar fra Fairlawns Reservations Team den 21. mars 2024
Hi Victoria, many thanks for taking the time to leave us a great score following your stay. We hope to see you again soon.

8/10 – Bra

Ken

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Overall good
Overall the hotel is very good. Only downside is a little lack of customer service. Both in the restaurant for breakfast, not receiving my order correctly, namely no toast or orange juice provided despite asking. And no receipt emailed by reception staff, so had to chase them again.
Bodde her 1 natt i februar 2024
Svar fra Reservations Team den 8. feb. 2024
Hi Ken, many thanks for your feedback. We really value all of your comments and will continue to work hard to improve the service we provide.

8/10 – Bra

Ian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Reservations Team den 8. feb. 2024
Hi Ian, many thanks for your feedback following your recent stay with us. We hope to see you again soon.

10/10 – Utmerket

Michelle

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Fairlawns Reservations Team den 8. feb. 2024
Hi Michelle, many thanks for your kind feedback. We hope to see you again soon.

10/10 – Utmerket

Colin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was perfect.
Bodde her 1 natt i januar 2024
Svar fra Fairlawns Reservations Team den 21. jan. 2024
Hi Colin, many thanks for your kind feedback. We hope to see you again soon.

10/10 – Utmerket

Richard

Bodde her 3 netter i januar 2024
Svar fra Reservations Team den 17. jan. 2024
Hi Richard, many thanks for your kind feedback. We hope to see you again soon.

10/10 – Utmerket

Ella

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Fairlawns Reservations Team den 10. jan. 2024
Hi Ella, many thanks for leaving feedback following your stay. We hope to see you again soon.

10/10 – Utmerket

Zaynab

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Fairlawns Reservations Team den 10. jan. 2024
Hi Zaynab, many thanks for leaving feedback following your stay. We hope to see you again soon.

8/10 – Bra

Mark

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
1 night stay at xmas
Room was very good, stay was le down a little by a less than enthusiastic waitress at breakfast
Bodde her 1 natt i desember 2023
Svar fra Fairlawns Reservations Team den 29. des. 2023
Hi Mark, many thanks for taking the time to leave us valued feedback following your stay.

10/10 – Utmerket

Joanne

Bodde her 1 natt i november 2023
Svar fra Fairlawns Reservations Team den 29. des. 2023
Hi Joanne, many thanks for leaving feedback following your stay. We hope to see you again soon.

10/10 – Utmerket

julian

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, friendly and professional, good rooms and facilities. We had lunch, dinner and breakfast and we really enjoyed our stay
Bodde her 1 natt i desember 2023
Svar fra Fairlawns Reservations Team den 7. des. 2023
Hi Julian, many thanks for taking the time to leave us such kind feedback and a great score following your recent stay. We hope to see you again soon.

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Fairlawns Reservations Team den 5. des. 2023
Hi Michael, thank you so much for your lovely score. We are so glad that you enjoyed your stay with us.

10/10 – Utmerket

Akif

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very cool place happy to be there thanks
Bodde her 2 netter i desember 2023
Svar fra Fairlawns Reservations Team den 5. des. 2023
Hi Akif, Thank you so much for your lovely review. We are so glad that you enjoyed your stay with us.

8/10 – Bra

Neilesh

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
From the warm greeting on arrival to the friendly goodbye, the staff were exceptional. The hotel room, whilst comfortable, was a little dated but the bathroom had been modernised and had an excellent shower. The food was very good but I was disappointed that the restaurant and room service stopped by 9pm. I used the gym once and must say it’s possibly the best equipped gym I have used in any city hotel. The spa looked excellent but I did not have time for a treatment. If you are staying north of Birmingham or want to weekend retreat then I would recommend you stay here.
Bodde her 2 netter i november 2023
Svar fra Fairlawns Reservations Team den 30. nov. 2023
Hi Neilesh, many thanks for taking the time to leave us such kind feedback following your recent stay. We hope to see you at the hotel again soon.

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Fairlawns Reservations Team den 21. nov. 2023
Hello Susan, many thanks for taking the time to leave us such a great score. We hope to see you again soon.

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Can't really fault anything, it was a lovely, relaxing experience. Would definitely stay again
Bodde her 2 netter i november 2023
Svar fra Fairlawns Reservations Team den 19. nov. 2023
Hi Andrew, Thank you so much for your lovely review. We are so glad that you enjoyed your stay with us.

10/10 – Utmerket

Stewart

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top Stay - Would go again
Brilliant relaxing stay for my partner and myself. The spa was lovely and not busy, the swimming pool is nice and you can get food and drink but it is quite cold than what you expect. This was £25 per person for a 3 hour slot. The room was lovely and the waterfall shower is amazing. We went also for the 6 course taster @£65 per head. The food was phenomenal really was, service was slow to start took ages to get a drink as we had to get the attention of the waitress but once over this, service was good and each dish was prompt. Great stay and would recommend and May look to go back. Top Stay
Bodde her 1 natt i november 2023
Svar fra Fairlawns Reservations Team den 17. nov. 2023
Hi Stewart , thank you so much for your kind review. We are so pleased you enjoyed relaxing in the spa area and the 'Taste of Fairlawns' 6 course taster menu. Look forward to welcoming you back.

8/10 – Bra

gail

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay
Pleasant and comfortable stay. Room was close to main staircase and reception and was a little noisy as people walked past chatting when getting late in the evening.
Bodde her 1 natt i november 2023
Svar fra Fairlawns Reservations Team den 17. nov. 2023
Hi Gail , thank you for your feedback following your stay

10/10 – Utmerket

Margaret

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Fairlawns Reservations Team den 13. nov. 2023
Hello Margaret, many thanks for taking the time to leave us such kind feedback. We hope to see you again soon.

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All the staff are very friendly and helpful. The hotel has a lovely warm atmosphere.
Bodde her 1 natt i november 2023
Svar fra Reservations Team den 18. nov. 2023
Hi John, many thanks for taking the time to leave such kind feedback following your stay.

10/10 – Utmerket

Qais

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
WHAT A STAY
Bodde her 2 netter i november 2023
Svar fra Fairlawns Reservations Team den 7. nov. 2023
Thank you ! We hope to welcome you again soon.

10/10 – Utmerket

Sian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
We attended a friends wedding and book a room for the night. We loved our stay and enjoyed the kindness from staff
Bodde her 1 natt i november 2023
Svar fra Reservations Team den 5. nov. 2023
Hi Sian, many thanks for taking the time to leave us such kind feedback. We hope to see you again soon.

6/10 – Grei

Sian

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel and staff were lovely, issues with the water pipe close by bursting meant our stay couldn’t happen and couldn’t even go to the spa! Even when we first arrived nothing was said about this issue ! Not hotels fault however a call to say there was an issue and if we would still attend. A refund is fine but however we had to wait around due to having a glass of Prosecco as thought we would be staying so has to wait around till it was safe to drive back.
Bodde her 1 natt i oktober 2023
Svar fra Emily - Front Office Manager den 25. okt. 2023
Hi Sian, many thanks for your feedback. We are sorry that there was so much distribution to your stay with us on Saturday due to the burst water pipe in the local area. Our understanding was that the water would be back on in time for check in and we are sorry that this was not the case. The situation was very much out of our control and it was not safe to keep the hotel open. Should you wish to discuss this further please do contact us directly.

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Fairlawns Reservations Team den 21. okt. 2023
Thank you for your kind review, we are glad you enjoyed your stay

10/10 – Utmerket

Helena

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Reservations Team den 15. okt. 2023
Hi Helena, thanks for your positive feedback following your stay.

8/10 – Bra

Stuart

Bodde her 2 netter i oktober 2023
Svar fra Fairlawns Reservations Team den 10. okt. 2023
Hi Stuart, many thanks for leaving feedback following your stay. We hope to see you again soon

10/10 – Utmerket

Kelly

Bodde her 1 natt i oktober 2023
Svar fra Fairlawns Reservations Team den 29. okt. 2023
Hi Kelly, many thanks for taking the time to leave us such lovely feedback following your stay.

8/10 – Bra

Mark

Bodde her 3 netter i oktober 2023
Svar fra Reservations Team den 7. okt. 2023
Hi Mark, many thanks for leaving feedback following your stay. We hope to see you again soon

10/10 – Utmerket

Jan

Bodde her 1 natt i september 2023
Svar fra Reservations Team den 23. sep. 2023
Hi Jan, many thanks for leaving feedback following your stay. We hope to see you again soon

10/10 – Utmerket

CHRISTOPHER

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really liked the none fussy easy check in. I thought I would need my booking reference etc but they just needed my name. Fast and efficient with friendly helpful staff
Bodde her 1 natt i september 2023
Svar fra Reservations Team den 21. sep. 2023
Hi Christopher, many thanks for taking the time to leave us valuable feedback following your stay. We hope to see you again soon.

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Reservations Team den 21. sep. 2023
Hi Matthew, many thanks for taking the time to leave us feedback.

10/10 – Utmerket

Paul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent facilities on a lovely site. Very convenient location.
Bodde her 1 natt i september 2023
Svar fra Fairlawns Reservations den 21. sep. 2023
Hi Paul, thanks for taking the time to leave us such lovely feedback. We hope to see you again soon.

4/10 – Dårlig

mark

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Fairlawns Reservations Team den 28. okt. 2023
Hi Mark, many thanks for taking the time to leave us valued feedback.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Noisy as party on downstairs
Room service food wasn’t as good as previous visits here. Got moved to a different room as a function was being held which was quite noisy so be aware if staying on Fridays!
Bodde her 1 natt i september 2023
Svar fra Reservations Team den 14. sep. 2023
Hi, many thanks for your feedback. We take all of your comments onboard and will continue to work hard to improve the services we offer.

10/10 – Utmerket

Courtney

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay
Second 2nd staying at Fairlawns, staff always lovely and attentive. Upgraded our room on arrival. Spa facilities are outstanding. Will definitely be back again.
Bodde her 1 natt i september 2023
Svar fra Reservations Team den 4. sep. 2023
Hi Courtney, many thanks for taking the time to leave us such lovely feedback following your stay with us. We will look forward to seeing you again soon.

10/10 – Utmerket

Deborah

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great facilities, on site parking
Bodde her 1 natt i august 2023
Svar fra Reservations Team den 4. sep. 2023
Hi Deborah, many thanks for your kind comments following your stay. We hope to see you again soon.