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Anmeldelser av Britannia Hotel Coventry

3 out of 5
Britannia Hotel Coventry
Fairfax Street, Coventry, England

Anmeldelser

5,8
Rangering på 10 − Utmerket. 151 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 219 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 210 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 173 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 248 av totalt 1001 anmeldelser." "

6,0/10

Renhold

6,2/10

Personale og service

5,6/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

May Helen

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2023

8/10 – Bra

Beate

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Alright hotell, nothing more, nothing less
Alright hotell near the bussration
Bodde her 6 netter i september 2019

10/10 – Utmerket

Hemendra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked the fact that the hotel was situated in the city centre and also the room rates were friendly
Bodde her 4 netter i april 2024

6/10 – Grei

David

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
Reception staff late in eveninge was not helpful, even though I had booked & PAID for the roo site site
Bodde her 1 natt i mai 2024

8/10 – Bra

Liz

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The cleanliness was exceptional. The decor of my room on the 5th floor was nice. Slept well. No problems. But I would have liked a warmer welcome when I checked in. Please ask staff to say 'Welcome'. They might like to ask 'Is this your first time to stay at Britannia?' 'Where have you travelled from today?' Anything like that would be nice and doesn't take long!
Bodde her 1 natt i mai 2024

6/10 – Grei

John

Likte: Personale og service
When booking my stay at Britannia, I made the decision to do so judging by the photo displayed on the Britannia website thinking it looked ok. But on my day of arrival and as my cab was approaching the hotel my heart sank when I looked up and saw just how filthy dirty the outside of the Britannia looked, I couldn't believe what I was seeing. I don't know when this hotel opened, but I would guess that the outside of the Britannia has never been cleaned since it's opening day which I would think could possibly be late 70's / early 80's, that's a long time without a scrub. Having said that, my room was a decent size, it appeared to be clean enough, but I couldn't help but feel unclean whilst staying there because of how the outside of the Britannia looked. This hotel is really old, as were the fixtures and fittings in my room. No mixture taps in the bathroom because they wouldn't have been invented when this hotel opened, but it left using the hot water tap impossible because it was so boiling hot, and you would have to turn the cold tap so many times before the water would start to run. I honestly considered moving to another hotel, but the only reason I stayed was because the staff were nice and very friendly, plus I got so caught up in the history of Coventry and it's ancient buildings that it took my mind off the Britannia. I really did enjoy Coventry itself, but if I were ever to return I would not be staying at the Britannia. This place need a huge injection of money.
Bodde her 10 netter i mai 2024

2/10 – Forferdelig

Mike

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In all my years of working away this has to be the worst place I’ve stayed in. Staff were poor, policies are shocking, unhelpful, inconvenient. I could probably go on all night. I even found the general manager quite rude tbh Might be cheaper than everywhere else but there is a reason why Sorry to be so negative
Bodde her 4 netter i mai 2024

2/10 – Forferdelig

Sukhdev

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service at this hotel was the worst i have ever experienced in my life of travels, we couldn't even stay the night, radiator was not working the shower water was not working and everytime i left my room staff had to rest my key. When informed manager she said we were being fussy and asked for a lot, i didnt stay the night and they refused to refund my monies or the payment for the breakfast that wasn't eaten. Worst hotel ever avoid.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Tapan

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Had booked a room for my grandson through Expedia who is UK citizen and was visiting Coventry. University . I paid with my credit card and Booking was confirmed. But when he went to checkin, was asked to give a credit card to bill 1 penny for verification. He didn’t have physical card, and uses online card from phone. And was not able to cancel or change name on the booking. While finally he was allowed to checkin, was a very bad experience. Never had this problem in any other hotel in other countries or in London..
Bodde her 1 natt i april 2024

6/10 – Grei

Peter

Forretningsreisende
It was ok for a one night stay, but it’s a bit rich to expect guests to pay for Wi-Fi access when other similarly budget priced but better appointed hotels do not.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Tiffany

Nin
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Imran og Wolverhampton

Bodde her 4 netter i mars 2024

4/10 – Dårlig

Mr Steven

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is shabby and old , room was ok but bathroom was tired and felt grubby . They demand photo id from all visitors to book in but this isn't mentioned anywhere when you book . There is no onsite parking ( again not mentioned at booking ) and the suggested car park is a grim .
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Aliesha

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in staff was rude, felt unwelcome. Could sleep due to loud banging outside and the room itself was not very clean. Towels etc had marks on them & grime in the shower.
Bodde her 1 natt i mars 2024

8/10 – Bra

OLUSAKIN

Bodde her 1 natt i mars 2024

8/10 – Bra

Geoffrey

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room facilities excellent, recently decorated.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Imran og Wolverhampton

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable room
Bodde her 2 netter i februar 2024

6/10 – Grei

Danny

Reiste med partner
Likte: Personale og service
Where as the staff cannot be faulted at this establishment, there were elements that were rather concerning, there was constant noise from the street, the bed was extremely hard and at 4am there was someone walking up and down the hallways nocking on doors pretending to be paramedics, this was quite concerning as when I asked at reception upon checking out they had no recollection of any paramedics being in the building at that time.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

S j

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Outing
Great stay will go back
Bodde her 2 netter i februar 2024

4/10 – Dårlig

Linda

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cheap deal for a cheap room!
The walls had remnants of some sticky sauce (I’m trying to be positive that the second episode of Chainsaw massacre was not filmed in that room) and only one set of towels for two people was a poor performance. The word toiletries only expands to a hand soap and a toilet roll.
Bodde her 2 netter i februar 2024

8/10 – Bra

Betsy

Bodde her 1 natt i februar 2024

6/10 – Grei

Gladys

Likte ikke: Renhold
Rooms dirty not cleaned properley beds uncomfortable.
Bodde her 3 netter i februar 2024

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A nice place to stay
This hotel is always a good value for money with nice room normally with a bath and shower. Just across the road from the transport museam
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Kulwinder kaur

Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Christiana

Bodde her 1 natt i februar 2024

8/10 – Bra

Rehan

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
It was value for the money, nice location
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Dave

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Stephen

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Brian

Bodde her 2 netter i januar 2024

8/10 – Bra

Beverly

Likte: Renhold og personale og service
Good location and staff is friendly
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Songul

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wifi is not free eve though the property description says it is free
Bodde her 1 natt i januar 2024

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A nice place to stay
The Hotel.is a nice place to stay opposite the main bus station and close to city centre.Right near some good restraunts and a good Witherspoon's pub. After 6pm you have to press a button to enter the hotel with security on so quite safe
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Wayne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Claudette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The first thing is the location is good. Staff pleasant and helpful. You had a choice of breakfast, and what was very helpful was I need to check out at 10am but I had engagements for the rest of the day before going home and was able to leave my luggage in a safe place at the hotel and collect it when I was ready, no extra charge.
Bodde her 2 netter i januar 2024

6/10 – Grei

Hanatu

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A good city centre located Hotel
I have stayed here a few times it's a nice hotel .A bit old looking but very comfortable and Value for money .I have extended my stay day by day .As I came for2 days after my mother died but sort things out is taking a while .But staff are very helpful and make it easy.makes the stay relaxing .In city centre so near shopping and places to eat,with the motor museum and Main bus station opposite
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Deborah

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rude manager Terrible
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Austin

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst hotel in Coventry avoid
Didn’t get to to stay because they refused my partner because she didn’t have any I’d. I booked the Room Had my passport, so couldn’t cancel because it was non refundable. Worst hotel experience I’ve ever had shocking customer service
Bodde her 1 natt i desember 2023

10/10 – Utmerket

mohammed

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing hotel
Bodde her 1 natt i november 2023

6/10 – Grei

Jashanpreet

Likte ikke: Overnattingsstedets bygg og tilstand
Average
Bodde her 1 natt i november 2023

8/10 – Bra

Paul

Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Jennifer

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
While the price was reasonable, other factors were below average for such a reputable organization. I understand the efforts put into managing businesses like these but thus one did not meet any expectations. Three most significant things that weren’t good about our stay: WiFi is not available unless it’s paid for separately and even then it’ll be for one device only. We weren’t told about this until the morning after we checked in. The shower head in our room had no control, only the tub tap worked and even then there was nothing to collect the water with for a decent wash. One of the female staff at the reception desk had a constant frown all night, did not check us in when the other staff was busy and would not open the door when I was locked out due to a fault that developed in the front door. I waited until another resident who was stepping out opened the door from inside. I’m not sure why she was unhappy but I did not expect that to be transferred to customers. Overall underwhelming experience, I just remember we could not wait to leave.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Fatimatou

Bodde her 3 netter i november 2023

2/10 – Forferdelig

Paul

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

4/10 – Dårlig

Manil

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Melvin chiat hwa

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Other than near Coventry Uni, the rest is bad. Poor staff service. Dirty bed. Smoking smell.
Bodde her 2 netter i november 2023

6/10 – Grei

Steffeny

Bodde her 1 natt i november 2023

2/10 – Forferdelig

barry

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Needs to be completely refurbished
Bodde her 1 natt i november 2023

10/10 – Utmerket

ibrahim

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property, clean, easy access to shopping area. Would stay again.
Bodde her 1 natt i november 2023

4/10 – Dårlig

andrew

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sadly, this once nice hotel treats its guests with suspicion and accommodates them in dirty rooms that haven't seen a lick of paint in years. Be warned, you cannot check into this hotel without either a passport or drivers licence. No debate. Civilised Brits looking to check into the hotel, that they have booked and paid for, simply won't be admitted despite no instruction of this nature being issued when booking. Fortunate I found a photo of my passport in my phone. As a businessman that travels the UK, I very much notice odd, unprofessional and substandard service. I'm always forgiving of tatty/dirty facilities in mid-range hotels - but treat me like a criminal and you'll anger me. I wonder how many others have stayed at this hotel and been taken aback at how weird it is, and how shabby the treatment is. Very disappointing.
Bodde her 1 natt i november 2023