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Anmeldelser av Brandon Hall Hotel and Spa

4 out of 5
Brandon Hall Hotel and Spa
Main Street, Brandon, Coventry, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 196 av totalt 584 anmeldelser." "
Rangering på 8 − Bra. 221 av totalt 584 anmeldelser." "
Rangering på 6 − Grei. 101 av totalt 584 anmeldelser." "
Rangering på 4 − Dårlig. 45 av totalt 584 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 584 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Nils Johan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Barnevennlig!
Hyggelig betjening og gode rom. Ypperlig for barn med basseng. Noe skuffende frokost
Bodde her 1 natt i juli 2019

4/10 – Dårlig

Alice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There was a wedding on so my stay was very noisy. They don't locate non wedding guests far away from where the wedding is. I was placed on the stairs with lots of banging doors and foot traffic through the night.
Bodde her 1 natt i mai 2024

8/10 – Bra

Nicholas

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Charming property but is essentially an old house so the rooms are smaller than your typical 4 star. Food was good if a little overpriced. Staff are friendly and welcoming. I’d go back again just for the peace and quiet. They and I have a pool and other facilities in an adjacent building too. Overall recommended, for a quiet and romantic retreat.
Bodde her 1 natt i mai 2024

8/10 – Bra

Elizabeth

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hair dryer in the room would have been helpful
Bodde her 1 natt i mai 2024

8/10 – Bra

Tom

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location nice hotel good food and the spa was good not bad size pool with sauna and steam room
Bodde her 2 netter i mai 2024

6/10 – Grei

Grace

Bodde her 1 natt i april 2024

8/10 – Bra

Tracy og Sudbury

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place, excellent breakfast, although need more eggs at busy time ! And turn the toaster up a bit! Needed extra pillow and none in the cupboard, and a knack to flushing the loo!! Generally, highly recommended stay, quiet, warm and friendly and reasonably priced.
Bodde her 1 natt i april 2024

8/10 – Bra

graham

Likte: Renhold og personale og service
A cost effective hotel with generally good atandards
Bodde her 1 natt i mars 2024

8/10 – Bra

Philip

Room 18 was a little bland but the pool more than made up for it, good value for money overall
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Alison

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Poor service from some staff marred it. No one served at breakfast so l got sugary cereal and crap sugary processed yoghurt for £15. No one said the room coffee was in a cupboard. Plain burger no chips or anything £19. Terrible strong chemicals in the pool with ghastly communal changing.
Bodde her 1 natt i februar 2024

6/10 – Grei

Katherine

Reiste med familie
Likte ikke: Renhold
This hotel is rated 4 star but I would not rate it as more than a 3 star. The room had mould all behind the radiator, the curtains were really dirty, there is no extractor fan in the bathroom, and the window would not open properly.......there was no obvious fire / smoke alarm in the room either. So if there was a fire we wouldn't have known about it and would not be able to get out of the ground floor window as it wouldn't open. I was very surprised that the hotel did not offer any room service either. We did not get to use the health suite, but it looked nice from outside. The staff were very helpful and happy though.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Dines

Likte: Renhold og overnattingsstedets bygg og tilstand
Is beautiful place and the customer service was very good
Bodde her 2 netter i februar 2024

6/10 – Grei

Jenna

Reiste med partner
Likte: Renhold og personale og service
Room was fine. Service was fine. Good restaurant. Lacks refinement we have experienced in other 4* hotels eg. Coffee machine and generic tea for breakfast with paper napkins and general feeling of economy over quality.
Bodde her 2 netter i februar 2024

8/10 – Bra

Tejinder

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Cathy

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel. Staff very friendly and professional. Facilities great, especially the pool
Bodde her 2 netter i februar 2024

8/10 – Bra

sally

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Anthony

Likte: Renhold, personale og service og romkomfort
Couple stop over
Venue good , facilities good , food excellent , drinks very pricey , charged £2 for a pint of tap water .
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Justine

Reiste med partner, Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Property is in need of a major refurb. Walls had so much filler and holes in them in corridors and bedrooms. Cobwebs hanging from ceiling, black mould in bathroom and very dated along with ceiling paint peeling off. Bar closed at 11 pm even when there was lots of people still in the bar socialising. Definitely not 4 star.
Bodde her 2 netter i januar 2024

6/10 – Grei

Clinton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Nick

Forretningsreisende
Likte ikke: Romkomfort
Functional
Rooms are clean but bleak, stark, hard, nothing soft or welcoming about them
Bodde her 2 netter i januar 2024

8/10 – Bra

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Air blown heating noisy.
This hotel has a lot going for it, good location, good easy parking, friendly helpful staff. Only concerns: the rooms are air blown heated which is a little noisy and if you turn it off at night in the winter the room quickly gets cold. Floors are very cold underfoot, take your slippers. The beds could do with a better mattress, the springs are very noticeable.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

LEANNE

Reiste med familie
Likte: Fasiliteter
I had my birthday there I booked 6 rooms and it was amazing, the staff were fantastic they went out of there way to make are stay special so I can say a very special thank you we justed loved it
Bodde her 1 natt i desember 2023

8/10 – Bra

Robert

Likte: Renhold
Appearance in the dining room and especially at breakfast was very stark and lacked any warmth in the way of table settings. Tables without any tablecloths, no amenities even to the point of sugar or milk not on the tables. I stay at many hotels around the world and while I can appreciate buffets allow for less "wait staff" to serve at tables, it is more personable if a member of the wait staff could at least offer/serve coffee or tea at the table to a guest rather than self-service from a machine. Lounge/bar service personnel not friendly. Improving personal service in all public areas goes a long way to adding to the enjoyment and guest satisfaction.
Bodde her 2 netter i desember 2023

8/10 – Bra

Mark

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

8/10 – Bra

Mr Stephen currell

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel friendly staff great breakfast pool a bit cold to enjoy a nice swim would stay again
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Mib

Likte ikke: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Nigel

Likte: Personale og service
Likte ikke: Romkomfort
good setting not so much the rooms
Arriving at 8.30 on a blustery December winters night we parked in the overflow car park and splashed through the puddles to the entrance. The drive in had been impressive & well illuminated with lights either side of the long driveway. We checked in without issue and asked about eating in the restaurant & were told we had about 15 minutes order so we hurried to our room. A fast freshen up and we headed back down to eat, choosing to order at the bar as this felt a little less formal. Asking for the menu I was shocked at the prices with starters sitting between £10-£15 and main course typically around £30, this resulted in our evening meal for 2 approaching the price of our accommodation! The room itself had a very large bed which we discovered were just 2 beds pushed together as I descended into the gap in the middle as they drifted apart in the middle of the night - far from ideal! The bathroom had basic cheap toiletries for one person thrown on the side and there was only one set of towels - luckily we found another set in the wardrobe. The grouting in the bathroom was fairly grubby and you could easily see the areas frequented by guests. The TV in the room was probably one of the first generation flat screen models and at least a decade old and lacked most channels and didn't even have a TV guide so definitely no smart features. Breakfast was good and checkout was easy. Overall OK value for money but the rooms were not as you would expect from such a grand setti
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Laura

Bodde her 1 natt i desember 2023

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

4/10 – Dårlig

Sarah

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Went to a wedding not 4 star at all wedding reception room was freezing and limited drinks and they cost the earth
Bodde her 2 netter i november 2023

10/10 – Utmerket

Hamida

Reiste med partner
Likte: Renhold og fasiliteter
Really nice stay, comfortable warm and cosy rooms. Good amenities in room. Spa and pool clean. Decent breakfast. Perfect for a quick get away surrounded by greenery in the woodlands.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i desember 2023

8/10 – Bra

Tim

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I only stayed the night and didn't get to try the spa or pool facilities. The room was great value for money - large and comfortable - I enjoyed the breakfast and the staff were very courteous. It's a grand hotel that feels like it has seen better days (hence the 4*), but is still perfectly lovely. I would be very happy to return.
Bodde her 1 natt i november 2023

8/10 – Bra

Natalie

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfy but room was boiling and the window latch was broken! Thankfully there was a fan! Really lovely stay. Would stay again!
Bodde her 1 natt i november 2023

10/10 – Utmerket

Haleemah

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could've had more amenities for the price paid i.e., tea facilities in the room and smart TV options but otherwise cant complain
Bodde her 1 natt i november 2023

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not Unpleasant
This was a business stay, simply an over-night stop between two days of local work, so a comfortable and quiet place to rest was all that was required. Advance reports from locals had the place as 'pleasant but a bit tired'. Although the outside of the building was looking a little in need, the inside seemed more than adequate and the room itself was clean and comfortable with easily-controlled temperature and black-out curtains (required because one of the security lights on the spa building shone straight at my window). Bar some noise around midnight (other guests who didn't seem to grasp that their voices and door-banging might carry to neighbouring rooms) I slept well. I ate in the restaurant.The prices were a little high for the venue, I though, but the food was good. Had I known how decent were the servings of side-dishes (plenty of 'Asian kale'), I might have been tempted to simply have had three side dishes as a decently-priced and filling meal! Breakfast was decent. Not the greatest choice for the money, but perfectly adequate.
Bodde her 1 natt i november 2023

6/10 – Grei

Sian

Nothing really wrong but completely characterless. Had a really nice bar meal!!
Bodde her 1 natt i november 2023

8/10 – Bra

Eleanor

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
We stayed in an accessible room executive twin room. It was clean and tidy. The wet room was great apart from nearly flooding when using the shower. The only other down side was the adjoining door...this allowed zero sound protection from the family next door. Which on our occasion was a couple with two dogs. As the floors are not carpetted we heard every movement the dogs made and i could hear every word the people were saying. Not great when they got up at 6.30am to prepare for a dog show!!!
Bodde her 1 natt i november 2023

6/10 – Grei

Victor

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023

8/10 – Bra

john

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We had a couple of problems but the staff sorted them out really quickly
Bodde her 2 netter i november 2023

8/10 – Bra

Simon

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Very nice stay had. Calm and cheery staff. Room spacious and very clean. Easy nearby parking. Super tasty bar snacks. Overall happy and relaxing time. Pleasantly secluded location.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Rosemary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Smooth check in, spacious room with a very comfortable bed
Bodde her 1 natt i oktober 2023

6/10 – Grei

Rachel

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Linda

Reiste med familie
Likte: Personale og service og romkomfort
We came for my nieces wedding and we had a fantastic time. Cannot fault the food and the service. The actual hotel and I know our room is in need of updating but overall the staff that we came into contact with were very friendly and helpful. Yes I would stay again 😃
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

6/10 – Grei

James

Likte: Renhold og personale og service
A
Bodde her 3 netter i oktober 2023

8/10 – Bra

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Daryl

Bodde her 1 natt i oktober 2023

8/10 – Bra

Sandy

Reiste med partner
Likte ikke: Fasiliteter
The reception staff were amazing. They were so welcoming and helpful. Couldn’t fault any of them. Fantastic. Unfortunately the only fault I have to mention how rude the breakfast lady was when we walked in at 9:40. Breakfast is until 10. We got there and she rolled her eyes said morning in an unfriendly manner. Asked us for our room number. To then be like breakfast finishes at 10. So what ever is out is out. I looked thinking wow what customer service is this. Iv stayed at a lot of places and even tho breakfast finishes at 10. And you turn up 9:50 then treat you with respect. I paid extra on for the breakfast. So very disappointed with that. Not a great variety. And before 10 things were going away. The porridge she put away as soon as we walked in. Juice was getting sealed and a bit of the hot breakfast that was left which wasn’t much I wouldn’t say was amazing. We sat started to have breakfast and then another lady comes over to say everything is closing and to have tea before it shuts. We left at 10:20 and both ladies were just sat around gossiping. Im not to sure if I would stay again because breakfast is something you look forward to when staying away. It’s not something you make yourself regular. Couldn’t fault the reception staff however.
Bodde her 1 natt i oktober 2023