Hoteller i Birchwood

«Check-in staff was so friendly and helpful and willing to work with me on my length of stay. Highly recommended!»

«Clean, Updated room. Surprisingly quiet area. No issues at all with this hotel. Would stay here again without a doubt »

«EVERY worker, from front desk to the dining area to the cleaning people to workers in the hallway and on the elevator, were SO polite, personal and helpful. They don’t seem to treat the customers as customers, but as family. My husband and I travel quite a bit and we have NEVER been so impressed by the staff. It was truly a blessing for us to stay in the company of such sweet, professional people. Thank y’all for everything!!! You made our stay…well, let’s just say, we didn’t want to leave! ...

«They made a mistake and booked the wrong day. When I attempted to show proof, they refused to look at the correct booking on my phone. Refused to give a refund or make it right by giving us a room for the correct date. Woman at the front desk was extremely rude. Had to dispute the charge with my bank.»

«The room was clean. »

«Yes»

«There was no regular »

«Very friendly staff. And clean. The only complaint would be the breakfast it could use some work. The lady keeping up with it was wonderful but the food wasn’t very good! I do believe they put waffle batter in with the country gravy! And the bacon wasn’t cooked good even for hotel breakfast. »

«Room was comfortable, decorated nicely, and quiet. We would return here in the future.»

«Air condition was good, it was clean, chair had a bunch of mysterious stains. No complaints, you get what you pay for»

«El olor, el ambiente »

«I was so disappointed! We walked up to the older woman I said hey how are you literally no response. She sat there for 5 minutes not saying a word to me. She finally said name? Then just demanded my ID and card. Not that this was a problem but instead of can I see your ID and card she said ID and card. Then she just tossed them on the counter when she was done. Check in took 20-30 minutes. We got there late everyone was so exhausted and this long wait did not help! We went straight to bed when ...

«Parking was good. Lots of shops and places to eat nearby. Quiet. »

«We couldn’t get the TV to work, but a man came and fixed the cable.»

«Nice staff; pet friendly. Good location. Clean but could use some more updates. Newly painted but bathroom tile and curtains need update. Adjoining door to room next door needs insulation or better fit as it was very noisy when other guests were talking. Pool was murky and not a good asset visually. Just an off season cover may have helped. »

«Nice easy on and off. Restaurants near and nice clean rooms.»

«Great experience Thanks»

«Everything was great!»

«The rooms were clean and spacious. Good price for a place to sleep. Breakfast was good but there were too many people at 7:20am so things were pretty picked over and there was no coffee so that was a bummer.»