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Anmeldelser av Radisson Collection Bilbao

5 out of 5
Radisson Collection Bilbao
Calle Gran Via 4, Bilbao

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 113 av totalt 160 anmeldelser." "
Rangering på 8 − Bra. 30 av totalt 160 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 160 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 160 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 160 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

thomas

Bodde her 1 natt i april 2023

10/10 – Utmerket

Per

Bodde her 1 natt i september 2022
Svar fra Jon Dopozo Alava den 28. sep. 2022
Thank you for your review.Kind regards.

10/10 – Utmerket

elena

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Superb hotel right in the center of the city. Everything is 5 Stars, the room, comfortable bed, helpful reception staff and good bar on the top floor.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Luis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Personal muy atento
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Suited our needs perfectly
Bodde her 4 netter i mars 2024
Svar fra Alessandra den 25. apr. 2024
Dear Heather,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Hotel ManagementRadisson Collection Hotel, Gran Via Bilbao

8/10 – Bra

Pavinee

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Restaurant. The Reception as I am check in has recommend me the Restaurant. It is a very nice Restaurant and very delicious.
Bodde her 1 natt i mars 2024
Svar fra Daniel Román, Service Manager den 1. apr. 2024
Dear Pavinee, Thank you for your review and comments, we are delighted to know that you enjoyed your stay with us. Kind regards.

10/10 – Utmerket

TOSHIYUKI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
とても素晴らしいホテルです。
Bodde her 4 netter i februar 2024
Svar fra Daniel Román, Service Manager den 3. mars 2024
Dear Toshiyuki, Thank you very much for your review and comments. We are delighted to know that you enjoyed your stay with us. Looking forward to see you again.

10/10 – Utmerket

Dirk

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alles sehr gut, nur in der Nacht war es außerhalb sehr laut.
Bodde her 7 netter i februar 2024
Svar fra Daniel Román, Service Manager. den 26. feb. 2024
Dear Dirk, Thank you for your review. We are delighted to know that you enjoyed your stay with us. We are looking forward to welcoming you again. Kind regards.

10/10 – Utmerket

Glauco Francisco

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Daniel Román, Service Manager den 19. feb. 2024
Dear Glauco, Thank you so much for your review. We are delighted to know that you enjoyed your stay with us. We are looking forward to welcoming you again. Kind regards.

10/10 – Utmerket

Manfred

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gute Lage, sehr freundliches Personal, schöne Rooftop-Bar
Bodde her 3 netter i februar 2024
Svar fra Daniel Román, Service Manager den 19. feb. 2024
Dear Manfred, Thank you so much for your review. We are delighted to know that you enjoyed your stay with us. We are looking forward to welcoming you again. Kind regards.

10/10 – Utmerket

sidney

Bodde her 3 netter i februar 2024
Svar fra Daniel Román, Service Manager den 19. feb. 2024
Dear Sidney, Thank you so much for your review. We are delighted to know that you enjoyed your stay with us. We are looking forward to welcoming you again. Kind regards.

10/10 – Utmerket

Ite

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Jordi Boán den 7. feb. 2024
Dear Ite,Thank you for your kind review.We look forward to your next visit.Kind regards,

10/10 – Utmerket

Pamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent dining , very clean and comfortable. Staff very friendly and helpful .
Bodde her 3 netter i januar 2024
Svar fra Daniel Román, Service Manager den 29. jan. 2024
Dear Pamela, Thank you for your review. We are delighted to know that you enjoyed your stay with us. We are lloking forward to welcoming you in the near future. Kind regards.

10/10 – Utmerket

Ehi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Posizione eccellente, hotel nuovo e perfettamente tenuto. Colazione perfetta, parcheggi nelle vicinanze ma sempre a rischio di essere pieni
Bodde her 1 natt i desember 2023
Svar fra Daniel Román, Service Manager den 8. jan. 2024
Dear Ehi, Thank you for your review. We are delighted to know that you enjoyed your stay. Looking forward to see you again. Have a nice day

8/10 – Bra

AKO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Daniel Román, Service Manager den 3. jan. 2024
Dear Ako, Thank you so much for your evaluation. We are delighted to know that you enjoyed your stay with us. We are looking forward to welcoming you again in a near future in order to improve your experience.Kind regards.

10/10 – Utmerket

Yousef og Las Cruces

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was amazing, the view was beautiful, the staff were very friendly and helpful, the location was perfect. In summary the best hotel in town don’t look anywhere else.
Bodde her 7 netter i desember 2023
Svar fra Jordi B den 26. des. 2023
Dear Yousef,Thank you for your kind review.We look forward to your next visit!Kind regards,

10/10 – Utmerket

Annwen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were given an opportunity to upgrade to a junior suite for 5 euro per night before our arrival which was a great deal. Imagine our surprise when we arrived to find out we had been upgraded to a suite!! From the photos it looks like all the rooms share the same standard of decor and fittings which are stylish and contemporary. Check in, spa and breakfast service staff were all fantastic. Pool and sauna area are nice and relaxing after a long day walking. The hotel is a good all-rounder and any not so great reviews don’t seem justified. Any initial opening teething issues seem to have been long resolved. I don’t mind paying a little extra for the spa as I’m assuming it helps to keep the room costs down for those who don’t want to use it. You will or almost have the place to yourself so it’s worth paying. Breakfast options are good and thankfully the coffee was not a nespresso machine like other seemingly 5star places I’ve stayed. We had to get pillows and duvet changed from feather to hypoallergenic as I forgot to ask at initial reservation. This was done swiftly and without being made to feel like it was a hassle. I’m not a morning person at all so I must say a big thank you to breakfast service team for making me feel chilled and relaxed and having genuine kind smiles on their faces when I was trying to wake up. My partner works in hospitality so I appreciate how hard the people are working to provide the level of service we received. Thanks for a wonderful stay
Bodde her 3 netter i desember 2023
Svar fra June Salazar Garcia den 14. des. 2023
Dear Annwen, Thank you for your good review We will continue to improve and look forward to welcoming you back,Yours sincerely,

10/10 – Utmerket

Laia

Bodde her 1 natt i november 2023
Svar fra Jordi Boán den 20. des. 2023
Dear Laia,Thank you for your wonderful punctuation.Kind regards,

8/10 – Bra

Natalie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra June Salazar den 20. nov. 2023
Thank you for your time and appreciation Natalie,It was a real pleasure to have you stay with us.Yours sincerely,

10/10 – Utmerket

Adrienne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A lovely option for Bilbao
Great location in Bilbao. Room is well-appointed, especially the bathroom. It's always nice to have two sinks when traveling with a partner. Being able to screencast to the tv was nice. The rooftop bar is lovely, it was a little chilly at night, so we couldn't stay as long as we would have liked. Staff were extremely friendly and seemed to enjoy their jobs.
Bodde her 1 natt i november 2023
Svar fra June Salazar den 20. nov. 2023
Dear Adrienne,Thank you for your time and for appreciating our work, It is great that you enjoyed your stay with us, the design of the rooms is designed to make travelling as a couple much easier, We hope to see you soon, Yours sincerely,

6/10 – Grei

Nicholas

Likte: Overnattingsstedets bygg og tilstand
Pleasant but nothing great
The final stop on our 3 month trip around Europe, and slightly disappointing for a ‘5*’ Nothing bad, not nothing great. As a gold member I was given a voucher to enjoy a roof top drink, but was only allowed a very limited selection of drinks, not even a cheap cava included. Not the service you’d expect from a 5* but the staff were limited by hotel rules.
Bodde her 2 netter i november 2023
Svar fra June Salazar den 20. nov. 2023
I am sorry for the inconvenience caused during your stay,We will take notes to continue our improvement,It was a real pleasure to have you stay with us.Yours sincerely,

8/10 – Bra

Francois

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra June Salazar den 17. nov. 2023
Chère Francois,Nous vous remercions pour le temps que vous nous avez consacré et pour votre appréciation, nous vous en sommes très reconnaissants.Nous nous réjouissons de vous revoir une autre fois, Pour tout ce dont vous avez besoin, nous sommes à votre disposition, Sincèrement, je vous prie d'agréer, Monsieur, l'expression de mes salutations distinguées,

10/10 – Utmerket

Marie pierre

Bodde her 1 natt i november 2023
Svar fra June Salazar den 17. nov. 2023
Dear Marie PierreThank you for your time and appreciation, we are very grateful.We look forward to seeing you again, For whatever you need we are at your disposal, Sincerely yours,

8/10 – Bra

saliha

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Rien d exceptionnel pour un. 5 étoiles Personnel inexistant mais surtout pas de parking Il faut se garer à 300 m plus loin parking public avec chargeur uniquement pour les résidents
Bodde her 2 netter i november 2023
Svar fra June Salazar den 17. nov. 2023
Cher Saliha , Nous sommes désolés pour la gêne occasionnée par le stationnement. L'hôtel étant un bâtiment historique, il n'est pas possible de disposer de notre propre parking.En effet, nous avons une réduction de 10% dans un parking à deux minutes de l'hôtel, pour offrir et faciliter le stationnement à nos clients,Nous vous remercions pour votre commentaire, nous continuerons à nous améliorer, Je vous prie d'agréer, Mes salutations distinguées,

10/10 – Utmerket

Lars

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra June Salazar den 20. nov. 2023
Thank you for your time and your review, It has been a real pleasure to welcome you to the Radisson Collection Bilbao, Yours sincerely ,

10/10 – Utmerket

RUBEN og AUSTIN

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Loved my stay at the Raddison Collection Bilbao. Excellent location and super friendly staff. Restaurant, gym, room were all excellent. Dining at the onsite ENEKO restaurant was superb! Thank you.
Bodde her 3 netter i november 2023
Svar fra June Salazar den 16. nov. 2023
Thank you Ruben for appreciating our work, It is true that in the Basque Country we have an excellent gastronomy,It is fantastic that you enjoyed your stay, We hope to see you again soon, Yours sincerely,

4/10 – Dårlig

Christine

Likte ikke: Personale og service
Bodde her 3 netter i oktober 2023
Svar fra June Salazar den 7. nov. 2023
Gracias por su comentario , Ha sido un auténtico placer darle la bienvenida en Radisson Collection Bilbao , Atentamente,

6/10 – Grei

ANAIS

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Habitué à voyager avec des enfants nous avions réservé une suite junior avec indication de chambre ré séparée cela n a pas été le cas . Aucune séparation entre lit enfant et parents pas de rideaux … spa non inclu 48€ pour 4 pour une piscine et un sauna … l emplacement est très bien, mais ils peuvent améliorer l accueil pour les familles
Bodde her 2 netter i oktober 2023
Svar fra June Salazar den 2. nov. 2023
Merci pour votre évaluation,Ce fut un réel plaisir de vous accueillir au Radisson Collection Bilbao,Nous espérons vous voir bientôt,Cordialement ,

8/10 – Bra

Kathrin og Aadorf

Likte: Renhold
Bodde her 3 netter i oktober 2023
Svar fra June Salazar den 31. okt. 2023
Thanks for your review,We hope to see you soon,Attentive,

10/10 – Utmerket

Edna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente atención
Bodde her 1 natt i oktober 2023
Svar fra June Salazar den 23. okt. 2023
Dear Edna ,Thank you for your review,It has been a real pleasure to welcome you at Radisson Collection Bilbao,Sincerely,

8/10 – Bra

Alexander

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Rooftop breakfast area very peaceful and staff very friendly
Bodde her 6 netter i august 2023
Svar fra June Salazar den 23. okt. 2023
Dear Alexander,Thank you for your review,It has been a real pleasure to welcome you at Radisson Collection Bilbao,Sincerely,

10/10 – Utmerket

Catherine

Bodde her 2 netter i oktober 2023
Svar fra June Salazar den 17. okt. 2023
Thank you for your review,It has been a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

6/10 – Grei

Dana

Reiste med partner, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Accommodations are nice and location is good. Staff are somewhat less than friendly/helpful and housekeeping is problematic. We had two very dirty teapots, didn’t get basics like washlclothes or glasses replenished and had to call and ask for them every day. They also take control of the AC at night and the rooms get very hot. I wouldn’t stay there again despite the nice rooms and rooftop bar due to staff and housekeeping issues. We had to call or stop at the desk multiple times per day to get basics that were supposed to be supplied to us. One call we had to request 5 things…just became the daily ritual.
Bodde her 6 netter i oktober 2023
Svar fra June Salazar Customer service trainee den 17. okt. 2023
Dear Dana , We are sorry for the inconvenience caused during your stay, We will continue to improve.It was a real pleasure to welcome you to the Radisson Collection Bilbao, We look forward to seeing you soon,

10/10 – Utmerket

yamile

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, staff friendly, rooms big and brand new, definitely will return!
Bodde her 1 natt i oktober 2023
Svar fra June Salazar Customer Service Trainee den 17. okt. 2023
Dear Yamile,Thank you for your review, It has been a real pleasure to welcome you to the Radisson Collection Bilbao,We hope to see you soon,

10/10 – Utmerket

NADINE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Belle expérience au Radisson
Bon séjour de 2 nuits avec ma fille. Hôtel très bien placé pour faire les visites à pied. Le breakfast est varié pour combler tous les desiderata (le granola est très bon, avec noix, noisettes, graines de chia à composer soi même Le roof top au 7ème est très agréable. Nous n’avons pas testé le SPA et le fitness. Sinon jolie chambre moderne avec literie confortable, salle de bain avec robinets dorés, (une baignoire et une douche). Seul bémol la vue, chambre 225 donnant sur la cour avec fausse pelouse. Mais bon, pas bien grave car calme.
Bodde her 2 netter i oktober 2023
Svar fra June Salazar Customer Service Trainee den 17. okt. 2023
Chère Nadine,Nous vous remercions pour votre commentaire, Ce fut un réel plaisir de vous accueillir au Radisson Collection Bilbao,Nous espérons vous revoir bientôt,

10/10 – Utmerket

Salma og Toronto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were great and the location was great. The only issue I had was that it was a weekend and there was a fair amount of street noise.
Bodde her 2 netter i oktober 2023
Svar fra June Salazar den 9. okt. 2023
Thank you for your review Salma, We are sorry for the inconvenience caused during your stay,It has been a great pleasure to welcome you to the Radisson Collection Bilbao, Yours sincerely,

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super Hôtel Magnifique terrasse
Bodde her 2 netter i september 2023
Svar fra June Salazar den 9. okt. 2023
Thank you for your review Steven, It was a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

10/10 – Utmerket

Juan

Bodde her 1 natt i oktober 2023
Svar fra June Salazar den 9. okt. 2023
Thank you for your review Juan, It was a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

10/10 – Utmerket

Soren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra June Salazar den 9. okt. 2023
Thank you for your review, It was a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

10/10 – Utmerket

Kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Jon was so gracious and accommodating! He took great care of us when our shower wasn’t working properly. We felt very pampered at this lovely hotel.
Bodde her 1 natt i september 2023
Svar fra June Salazar den 9. okt. 2023
Thank you for your review Kathleen, It was a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

8/10 – Bra

Terence

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice but not great
We reserved a Jr. Suite and upon checking in asked for a quiet room. We were goven a room on the 1st floor. While it was not on the main street side, it bordered a pedestrian street which became obnoxiously loud due to the many bars. The room itself was a nice size but very poorly lit. The bathroom had a nightlight which was good to burn overnight. A tub was also available. We opted for the onsite breakfast and there was a very nice assortment of cereal, bread, fruit, sliced jamon and turkey, cheese, yogurt and a menu containing omelets and weekly Basque specialty items. One automatic coffee maker for everything from espresso to cafe Americano. The rooftop bar didn’t get much use by us due to poor weather: there is almost no seating with protection from rain.
Bodde her 4 netter i september 2023
Svar fra June Salazar den 9. okt. 2023
Dear Terence,We are sorry for the inconvenience caused during your stay, It was a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

8/10 – Bra

Michael

Bodde her 3 netter i april 2023
Svar fra June Salazar den 17. okt. 2023
Thank you for your review, It has been a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

10/10 – Utmerket

Jose

Bodde her 2 netter i september 2023
Svar fra June Salazar den 17. okt. 2023
Thank you for your review, It has been a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

10/10 – Utmerket

ENRIQUE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente hotel. La atención del staff inmejorable. Son muy atentos
Bodde her 2 netter i september 2023
Svar fra June Salazar den 9. okt. 2023
Gracias por su valoración Enrique,Ha sido un autentico placer darle la bienvenida a Radisson Collection Bilbao ,Esperemos poder verle pronto ,

6/10 – Grei

Maylen

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Recien estuve en el hotel , La habitacion estaba con mucho polvo , no toallas suficientes y un calorrrr . Acabe durmiendo con la ventana abierta. Igual oscuridad en la habitacion y pasillos. Y cuenta tres habitaciones reservadas en las mismas condiciones . Un 10 al staff del front desk super amables . Si no hubiera sido por eso hubiera pasado mejor .
Bodde her 1 natt i september 2023
Svar fra June Salazar den 9. okt. 2023
Gracias por su review Maylen,Lamento las molestias ocasionadas durante su estancia,Ha sido un autentico placer darle la bienvenida a Radisson Collection Bilbao ,Esperemos poder verle pronto ,

8/10 – Bra

Sabrina

Bodde her 2 netter i september 2023
Svar fra Jordi Boán den 24. sep. 2023
Dear Sabrina,Thank you for your nice review.We look forward to your next stay.Kind regards,Jordi BoánService Manager.

2/10 – Forferdelig

Miguel og Cabo San Lucas

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Svar fra June Salazar den 9. okt. 2023
Dear Miguel, I am sorry for the inconvenience caused during your stay,It was a real pleasure to welcome you to the Radisson Collection Bilbao,We look forward to seeing you soon,

10/10 – Utmerket

Victor og Maple

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was great as expected.
Bodde her 2 netter i september 2023
Svar fra Jordi Boán den 24. sep. 2023
Estimado Victor,Muchas gracias Daniel por una reseña tan positiva.Esperamos volver a verte pronto.Un saludo,Jordi BoánService Manager.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Jordi Boán den 24. sep. 2023
Thank you for your wonderful review.We look forward to your next stay.Kind regards,Jordi BoánService Manager.

10/10 – Utmerket

Sven-Gunnar Björn

Bodde her 1 natt i september 2023
Svar fra Jordi Boán den 24. sep. 2023
Dear Sven,Thank you for your nice review.We look forward to your next stay.Kind regards,Jordi BoánService Manager.