Hoteller i Big Rock

«The pool was closed, the bar was closed and they advertised a restaurant that was no longer there.»

«Terrible stay. From the moment I entered my room, I found an ozone generator running, which made me cough and caused lung irritation throughout the day. These machines are too risky to have on when guests arrive and should never be used in occupied rooms, as they can be dangerous to people and animals. They switched my room, but the issues continued. On the second night, the fire alarm went off at 4:00 AM for about 10 minutes, then again from 5:00 AM to 5:38 AM. I didn’t get any sleep that ...

«The property is under construction which makes things difficult. Even tho the staff is doing their best to keep things clean and tidy. That is why I gave it low marks.»

«Parking was safe did not have the breakfast»

«Gal on duty was super friendly. Motels biggest asset. »

«Very nice»

«I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken. ...

«The breakfast was adequate. Mostly little bite type muffins. The rooms were clean but thought it was strange that we had to go to front desk for towels each day and that we had to take our own trash to a location. I could see putting it out our door and someone would pick it up and empty it. If the price was discounted because of no services I could see it. It was extremely hard to get someone at the front desk. Calls went unanswered and stood at the desk for many minutes before any person ...

«THIS property does not deserve the “exceptional” rating on the website. Shower head was too restrictive. Toilet could not flush simple toilet paper without clogging. Mattresses need to be replaced, both had swales on one side.»

«Young woman at check in was so wonderful to speak with. She made sure we had all information needed and just plain kind. She made our stay very nice.»

«Very nice room »

«Clean and comfortable, functional for my stay. Nothing extraordinary, but it was a one night stopover for me. The room was clean with no issues and the staff was friendly enough. Little pricey, but that was as much because of the area as the hotel itself.»

«Great place & nice rooms when clean. The owners could be a Bit friendlier but overall still very nice place to rest your head. I would definitely go back.»

«Everything was good just took awhile for the hot water to come through in the shower otherwise everything was great »

«Helped with everything I asked very positive atmosphere would love to stay here again»

«close to Geneva and St Charles for shopping. Breakfast was plentiful and fresh. A lot to choose from with different options daily.»

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