Hoteller i Benton

«We were in town for a funeral. Check in was at 1:00 pm and the funeral was at 2:00. We got to the hotel at 12:45 and the reception was extremely rude. She said the room wasn’t ready and we were early. I told her it was no problem, we knew we were a bit early and could wait until the 1:00 check in time. She said that they hadn’t even started cleaning our room and she was mumbling under her breath and be very ugly about it. I explained that we traveled five hours for this memorial service and just ...

«The room was spacious especially for the price. The staff were friendly and helpful. The breakfast was good. The parking was great!»

«clean room but microwave was rusty and corroded inside. Told front desk that it was no need to replace it because I wasnt going to use it anyway. The refrigerator was clean. Bathroom sink and tub had some a few leftover hairs in them. Room smelled a little smoky but I sprayed lysol in air conditioner and on the curtains to refresh the air and room. Staff nice and courteous. aHad some troubles with the remote which according to the front desk was the wrong one. This particular stay was average ...

«Jennifer was fantastic»

«It would be nice if y’all brought back the buffets»

«Room»

«I would’ve rated everything excellent but the property was under going renovation and it was a bit loud and dusty! The lady who made the cookies for the front desk, made sure we had an abundance of chocolate chip cookies and sugar cookies. She went out of her way to make them for us.»

«Everything went well just elevators need to be maintained more often. That it.»

«It was a convenient place to stay and the price was good.»

«The room was run down and in need of repairs. There was a foul odor in the toilet. The towel bar in the shower was missing. The walls in the shower were caked with accumulated soap film and were unclean. In the lavatory area, there was a portion of the wall where something had been attached (probably a hand soap dispenser) to the wall but was torn off leaving broken hole in the drywall. The wall switch light by the door was too dim, around a 40-watt light. Three of the other lamps didn't ...

«The hotel was fairly nice, but bring your heavy winter coat because your room will be freezing cold when you get there! Your breakfast, while tasty will be stone cold by the time you get to your table. There was also a noticeable bad smell in the hallways, like the smell of sewer gas. I don't think this property deserves being rated in the 8.0 - 9.0 range. It really was in the 7.5 range. I wish I had known there was a Hampton Inn right next to this property when I booked, because I would have ...

«Clean room, courteous, very helpful staff. Would stay again.»

«The hotel was fine there were no problems with it. The only problem I had was not being able to sleep due to the other customers running through the hallways yelling hitting things and being very loud until about 3 am. I understand some ppl may be there to have fun but they should have enough courtesy to respect others and keep the noise to a minimum.»

«Everything was good and house keeping was on top of things»

«This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate.»

«Nice location»

«the room was great!!»

«It is just BEST hotel to stay at in Ruidoso, New Mexico. So clean and private. Staff goes over and beyond!! I will be back!!»

«No one to help has. Couldn’t get in. 4 phone calls no help. Turned around and left.»