Hoteller i Benton Heights

«First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main ...

«Our stay was great, everything was very cleaning.»

«Clean, new rooms. Small but just enough»

«Great hotel. Clean and new hotel. »

«Room was very clean, smelled nice. No issuse with the room at all. On our second day they ran out of towels which was a very odd situation to be in given that we were at a hotel close to the beach. Housekeeping took the normal towels and left some veru small ones. Front desk was somewhat indifferent. Breakfast was ok. The pool could have used a bit more cleaning.»

«Always have a pleasant stay here..we dont do breakfast usually so I cannot comment on that. Overall a nice place to stay and would recommend to anyone.»

«Left my phone in the room at check out. Went to the desk to get it back. Short balding white man at the desk screamed at me. He was on the phone with his boss at the time. He screamed into the phone, slammed it down. Screamed at me how can I help you. I was terrified. I needed my phone from the room. I told him that. He continued yelling in a very loud tone. Yelling how his boss wanted him to do something he couldn't. This man should not be working in your business or any customer service. I ...

«Clean room, comfy beds, hot breakfast.»

«I didn't like the fact that they're double changing for the same room that you have already pay for the night, and not only that they almost go triple, and the only thing they know to tell you its that if you dont like it you can leave the property, and that's including the owner of the property, it doesn't matter if Wyndham its part of them or vice-versa, once you complain about something that they need to check throughly they just give you the cold shoulder, thank you very much owner of the ...

«Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were ...

«Stains all over sheets Blood stains on walls and sheets Urine stains on mattresses and the halls are not tidy at all Staff was not available most of the time»

«Very clean, great staff interactions. However, for the price we paid to stay, breakfast was a disappointment. Cereal and bagels didn't quite cut it. Otherwise it was a nice stay, a little over priced.»

«Clean, but pretty run down.»

«The room was so gross, the chair and bedspread had stains on it the room smelled, and there was a garbage bag over the smoke detector. We left and refused to stay here.»

«Will look for a different hotel for my next trip. P»

«Hot Tubs and Pools were small. The Harbor view was half good half not so good. The view faces the industrial site where ships drop off gravel, dirt and other aggregate materials. The converiors and other material handling equipment make a constant drone. Rooms, staff and overall look of the hotel are modern and comfortable. Nice hotel.... unfortunate location.»

«Horrible run place , whole place needs to be rebuilt and new management.»

«I was not impressed with my stay, the parking lot was not very well maintained and the pool looked like you were at the beach, sand all over the bottom, even though it was an outdoor pool it could have been better maintained. And then I got locked out of my room, had to go to the front office for them to reset my key. The room it self was clean, but the coffee in the rooms was not good.»