Hoteller nær Beng Teng Spa - Guam

«Here’s a polished version: The room was quiet and represented good value although the outdoor furniture was very dirty. Unfortunately, the overall experience was disappointing. The staff were not particularly helpful or friendly, and several areas of the property, including the pool, are in need of maintenance and repair.The pool towel system is unnecessarily complicated, requiring guests to manage tags and exchange cards simply to obtain a towel. This process feels outdated and inconvenient.As ...

«Very nicely beach resort on the beach, with nice rooms, nice pool area and nice beach area. Good variation of restaurants within walking distance. We did not bring kids, but it looks like the hotel has plenty of fun activities for children, including a fun kids’ pool area. The breakfast buffet is excellent.»

«The gentleman at check in was great. The female at checkout was terrible. »

«The property is absolutely gorgeous. Everything was so beautiful and looked very clean. Incredible breakfast buffet, very friendly and helpful staff. My main concern was the smell and very loud music. The majority of the hotel smells very strongly of men's cologne. The smell is overwhelming and it is everywhere except for the room. The live music gets extremely loud in the evening. It felt like we were walking into a night club if we came through the lobby late in the day. The loud music ...

«客室は広くゆったりしていて綺麗でした。 私はトイレが二つあるお部屋に宿泊したのですが、1箇所はウォシュレットが使えませんでした。もう1箇所は、普通に使えたので全く問題ありませんでした。 スタッフは、皆さん笑顔で接してくださりとても快適に過ごすことができました。スパにも行きましたが、マッサージをしてくださる方も、カタコトの日本語で話しかけてくださったのがありがたく、マッサージはスムーズでかなりリラックスできました。 毎朝6:30からヨガをやっていて何回か参加しました。朝日がちょうど眩しかったり、海が目の前で波や風の音を聞きながら気持ちよくヨガをする事ができました。»

«Convenient to the shopping area and the beach»

«It was a wonderful stay. It would be perfect if there was a shower curtain in the shower room. Thank you to all the staff. I know you have difficult guest to deal with, but please keep up the great work. I'll be back again around December!»

«Awesome waterslide! Staff were friendly and helpful.»

«Clean rooms and friendly staff 👌 »

«部屋の湿気が酷く カビ臭くて部屋を交換してもらいました｡ ビーチまでの移動の階段も古くて、少々危険な感じ。全体的に古さが目立ちます。 買い物や食事には歩いての距離で良かったです。»

«It’s all good»

«部屋は微妙だがプールとかとても良かった！»

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...

«毎日一泊ずつ増やしての宿泊だったのですが、臨機応変にお部屋の変更などなく対応をしてくれました。テニスの大会での宿泊だった為荷物が多く、大変助かりました。ありがとうございました。»

«Friendly check in staff- specifically name Danny. Very courteous, professional and caring. His customer service is excellent and deserves to be recognized. I’m a frequent customer there and Danny brings a breath of fresh air. I should be returning there Thanks.»

«좋아요»

«Great location to and from the airport.»

«Central location to restaurants, convenient store around the corner.»

«Great location»