Hoteller nær Beng Teng Spa - Guam

«ホントに素敵な滞在でした。今回クラブルームを予約したのですが、クラブラウンジスタッフに本当に助けられました。 色々な困りごとに対応して頂き感謝します。 日本語をお話出来るスタッフがいらっしゃり、台風で予定が無茶苦茶になっていたところ、電話して予約をしてくれたり、一生懸命日本語を話してくれて楽しませてくれたり、また、行くときは必ずクラブルームに泊まって、彼にお会い出来ることを楽しみにしています。 ホテル自体も素敵でした。»

«Very nicely beach resort on the beach, with nice rooms, nice pool area and nice beach area. Good variation of restaurants within walking distance. We did not bring kids, but it looks like the hotel has plenty of fun activities for children, including a fun kids’ pool area. The breakfast buffet is excellent.»

«Post storm staff failed to inform a.c wasn't working well, room was warm and smelled of mold. Room is dated and needs an upgrade as well as the bathroom. Additionally the towels and bath robes aren't soft at all. The Fitness center has old equipment and most weren't working well. The weights were dirty and there were no available paper towels or disinfectant to clean equipment before and after use. Staff were nice unfortunately it doesn't compensate for the property needing improvements. »

«The Grind, which is a 24-hour cafe is well stocked and has fresh food daily. I would go there at 5:30 am daily for 2 weeks and see them replace unbought items-meaning that food is always fresh! »

«ウォータースライダーもですが、ホテル内のプールも使えませんでした。 子供が楽しみにしていたので残念です。 掃除も日本のホテルのようには綺麗ではありませんでした。 日本語が話せるスタッフも誰もおらず ホームページの内容とは違いました。 ただ、立地が良くタモンビーチまでも歩いていけるので、ただ泊まるだけでしたら良いかと思います。»

«We got a room here soon after super typhoon Sinlaku passed. We checked several resorts and the Hyatt was the only one we found who could accept new guests at the time. They seemed to do the best job at preparing for the storm and recovering quickly. We were so appreciative to be able to escape there to have power, water and laundry again. Thank you again!»

«beautiful view but horrible rooms. all amenities are closed, gym is full of mold, also the room itself is full of mold. you can feel the springs in the bed, the air conditioning is hardly on. front desk told me to book through expedia because if you book through the hotel itself it's way more expensive even with a military discount. left there yesterday and got sick that night. thankfully the staff did give me a refund»

«I honestly did not think it lived up to the price. Room was fairly clean but not great. The bathroom was cleaned very well and had everything you could need. And a + the towels were fresh. The hotel itself is a little outdated and the halls to the rooms need work. Some open rooms with glass views of stored broken beds, chairs……also only one elevator was operational. But all in all the stay was Okay 👍.»

«とても良かったです»

«Air conditioner works great as well as the WiFi and television. »

«Check in almost 1hr, room wasn’t ready »

«I stayed in a a Club room, which was great. Club lounge was crowded during cocktail hours from 18:00 to 20:00, but one or two tables was always available. Decent spread of food, including hot chicken, sandwiches, cheese etc. Attentive waiters serving the tables with wine, beer and spirits. I had a minor issue with the room, and made a call noticing the front desk. Assistant manager of rooms, Glenda, promptly responded with sincere apologies, and even offered a free lunch (marvelous lobster roll ...

«The room was on 5th floor and very comfortable, clean, and had everything i needed. It's not a resort type hotel and the price reflects that. It's clean, safe, easy to park at, and so close to the crazy touristy areas but not inside of it...which i loved. No babies and kids running around like you're gonna have at Dusit or Hyatt. The staff were busy and efficient and friendly. Towels were great and no complaints as i wasn't expecting too much. Reviews on this place, i found, were accurate. ...

«The room was clean and quiet, the flooring beautiful, the view gorgeous, the beds comfy and luxurious. The AC and TV worked just fine and the staff were friendly. It's also an easy walk to the beach and coffee shop. I would've given the hotel 5 stars, except their boiler was out and there was no hot water. I was informed of this when I checked in, but it was late and I didn't have a backup hotel plan. Fortunately, the water was lukewarm, not cold. »

«Room is spacious and staff are friendly. Lots of parking space. »

«no airport to the property. Only drop off shuttle from property to airport is available.»

«na»

«I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was ...