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Anmeldelser av Hotel Best Benalmádena

4 out of 5
Hotel Best Benalmádena
Avda. del Sol, s/n, Benalmadena Costa, Benalmádena, Malaga

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 79 av totalt 257 anmeldelser." "
Rangering på 8 − Bra. 117 av totalt 257 anmeldelser." "
Rangering på 6 − Grei. 44 av totalt 257 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 257 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 257 anmeldelser." "

8,6/10

Renhold

8,0/10

Personale og service

8,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

KåRE

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i oktober 2022

8/10 – Bra

Hanne Kari

Bodde her 1 natt i juni 2022

8/10 – Bra

Petter

Bodde her 7 netter i oktober 2021

8/10 – Bra

Aase

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2017

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Big disappointment
We selected this hotel due to it closeness to the sea and opportunity to have a sea view from the balcony. Unfortunately, it was all a big disappointment. At the time we arrived (late evening caused by flight delays) we got a room with separate beds and on the first floor heading directly to threes and construction site. This was not according to the specifications explicitly mentioned double bed and sea view. The most choking is that we found out that the original room that we were assigned had double bed and sea view located at the 10th floor. For some reasons - likely that the hotel gave that room to another visitors - we ended up with a room not satisfying the specifications noted when booked. The staff was not helpful and claimed all rooms was the same. After several complains they moved us to a room with double bed and real sea view. If refundable, we would had left this hotel after the 1st day. In summary, non-existing service mind spoiled part of our holidays. Add that to dirty dishes in the restaurant, no kettles (not even to borrow), and the feeling of getting tricked, we cannot do anything else than to warn others to select this hotel. We hope the hotel will take this type of incidents seriously and for their sake that this is a one-time case.
Svar fra Hotel Management den 30. apr. 2016
Dear Guest, Thank you for your feedback. We are sorry for the inconvenience you might have experienced, however, we do not completely understand your warning to other guests, as you state that you had been moved to another room when requested, therefore you had double bed and sea view, as noted when booked. Kind regards, The Management

8/10 – Bra

Verifisert reisende

Dårlig internet, men ok sted å overnatte
Helt greit hotell om man bare skal bo den for en liten periode. Internet er som på mange hoteller i Spania for dårlig på rommene. Veldig ustabilt og vanskelig å jobbe fra rommet. Ellers var det bra utvalg i restauranten av kaldretter/frukt og grønnsaker. Hotellets bar var ikke noe koselig sted, men en kald stor sal med stoler. Her burde de ha gjort noe for å få folk til å sitte der på kveldene.
Svar fra Hotel Management den 30. apr. 2016
Dear Guest, Thank you for your feedback on your recent stay with us. We are happy that overall you had a pleasant stay and we take note of your observations about the wifi and the bar in order to keep improving our services. Kind regards, The Management

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
A very nice hotel. We enjoyed our stay. Only minus; Beds could be softer.

10/10 – Utmerket

Sorour

We enjoy staying in this hotel staff were very nice location perfect close to bus good Resturant very clean food In buffet breakfast was good but not dinner we had two times it’s the same but I highly recommended and going back
Bodde her 8 netter i mai 2024

10/10 – Utmerket

Yassmine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
lifts are a bit slow and scary but cheap and cheerful
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Ignacio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Estancia de una semana muy agradable y coincidiendo con mi cumpleaños, al llegar a la habitacion por la tarde tenía en la mesa una tarta, una botella de cava y una felicitación del personal del hotel. Un detalle muy bonito e inesperado. Muchas gracias.
Bodde her 7 netter i mars 2024

10/10 – Utmerket

Angel Luis

Todo muy bien
Bodde her 5 netter i februar 2024

10/10 – Utmerket

José Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nos gustó mucho
Bodde her 1 natt i februar 2024

8/10 – Bra

Majbritt

Bodde her 5 netter i februar 2024

4/10 – Dårlig

MARIA CARMEN

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Instalaciones antiguas mucho ruido de motores no hemos podido dormir en toda la noche.Al menos la vistas son bonitas.Hay mejores hoteles en la misma zona .
Bodde her 1 natt i februar 2024

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good Hotel
Good hotel with large rooms and good facilities. Food is good value when you upgrade and there is plenty of it.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Sarah Harley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is the best hotel
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

ashraff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel molto bello con una posizione eccellente, personale gentile e disponibile in tutto.. l’unica pecca è il cibo nonostante era tutto buono c’era poca scelta nel menù per i musulmani… ho visto anche che le bevande non sono incluse nel prezzo della pensione completa
Bodde her 7 netter i oktober 2023

8/10 – Bra

Roslyn

Likte: Renhold, personale og service og romkomfort
The property is billed as a 4*, but is very tired.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Anne

Bodde her 3 netter i september 2023

6/10 – Grei

Brian Victor

Bodde her 1 natt i september 2023
Svar fra Management den 10. okt. 2023
Estimado Brian Victor,En primer lugar le damos las gracias por el tiempo que ha dedicado para compartir su opinión sobre el Hotel con otros usuarios de las redes sociales.Lamentamos mucho su insatisfacción con el Hotel Best Benalmadena y le pedimos disculpas por no haber cumplido con sus expectativas. Reciba un cordial saludo,Best Benalmádena

8/10 – Bra

JAMAA BEN

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Chambre spacieuse et plutôt propre, avec vue partielle sur la mer. Pension complète, boissons non incluses. Les repas sont bons et variés, un thème est proposé chaque jour, petit bémol sur les signalétiques des plats, qui sont parfois fausses. Par contre, le café n'est pas bon du tout. Le personnel du restaurant est plutôt correct, cela dépend des jours. Le jeune pizzaiolo ( barbu) pas très aimable, a refusé de nous servir une pizza végétarienne, car nous ne mangeons pas de viande. Par contre, le cuisinier dont le prénom commence par Juanmin, qui s'occupe de la grillade et omelette du petit-déjeuner est très sympathique. Le serveur Juan Acosta est également très gentil et serviable. Le personnel du bar en général n'est pas aimable et hautain, en particulier le serveur Ricardo. L'hôtel est très correct dans l'ensemble, piscine et bain à remous super. Des transats pour tout le monde. Les vacances ont étés très belles à Benalmadena.
Bodde her 9 netter i august 2023

4/10 – Dårlig

Mohsen

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The services were not according to my expectations especially the food.
Bodde her 8 netter i august 2023
Svar fra Management den 2. okt. 2023
Dear Guest,First of all, thank you very much for sharing your comments about the Hotel Best Benalmadena with us. We have carefully read your evaluation of our services.For us, at Best Hotels the opinion and satisfaction of our guests is a priority. We regret not having met your expectations.We inform you that we take very good note of the aspects that you have indicated to us and that we are already working on their resolution.We thank you once again for choosing us for your stay in Costa del Sol,Kind Regards,Best Benalmadena

10/10 – Utmerket

Rafal

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place . Best view around
Bodde her 5 netter i august 2023

8/10 – Bra

Sergio

Bodde her 3 netter i august 2023

8/10 – Bra

Darren og Firestone

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were very happy with the location and the staff were accommodating - especially with my attempts to speak Spanish. We will return
Bodde her 4 netter i juli 2023

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent facilities and sun beds readily available throughout the day. Pool a little small but minor inconvenience. Manager in dining area was excellent as we had a party member with a nut allergy. He went above and beyond to make sure they were safe. Only downside was that we all came down with a two day sickness and diarrhoea bug apart from the nut allergy member. Medical centre across the road was aware that the hotel may have had a problem and they were monitoring it. Nothing mentioned by the hotel other than hand sanitizer was provided at meal times and gloves were available.
Bodde her 7 netter i august 2023

10/10 – Utmerket

Aaron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vacaciones en Best Benalmádena
Fueron unos dias espectaculares en un hotel de diez,su jefa de recepcion Sonia, super atenta y muy amable,profesional,repetiremos..
Bodde her 2 netter i juli 2023

8/10 – Bra

Nannet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prima hotel , prijs/kwaliteit en vriendelijk personeel. Zwembad aan kleine kant, jammer dat je er niet met een bal in mag spelen. Wel ziek geweest door eten ?
Bodde her 10 netter i juli 2023

8/10 – Bra

Mr F A

Likte: Renhold, personale og service og romkomfort
Nice but exterior needs a refresh
Plenty of food choice at each meal sitting. Tea/Coffee and fruit juice only served with breakfast - would have liked non alcoholic drinks included with lunch and dinner (at no ectra cost). Milk for cerals was not cooled. A/C units sometimes dripped onto floor or diners!! Exterior needs a refresh. Reception was roomy with friendly staff - in fact all staff friendly. Lifts are too small and would benefit from a good servicing. Dining room staff very polite - tables cleaned and re-laid quickly. Room was comfy but bed sheets too small for matress so often became untucked. Overall room was comfortable. Would stay again.
Bodde her 13 netter i juli 2023

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bien, poca flexibilidad d horarios
Estupenda ubicacion, no hay playa como tal, hay una playa suoercerca a unos cuantos metros, la gente muy amable, los horarios no son muy flexibles ya q la piscina cierra a las 19:30 y a las 19:00 ya estan poniendo las vallas, en las cenas si llegas a las 22:00, hay q coger corriendo lo q vayas a comer xq empiezan a quitar toda la comida y se supone q estan hasta las 22;30
Bodde her 5 netter i juni 2023

10/10 – Utmerket

Sarah Harley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic
Bodde her 4 netter i juni 2023

10/10 – Utmerket

Pauline

Bodde her 1 natt i mai 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold
Food Poisoning
We stayed for 10 days and initially it was all very pleasant until we all ended up with food poisoning. We found out that at the wok station you add what you like to be cooked on a plate and this includes meat. We found out afterwards that they take the plate, which included raw chicken, they cooked at and then added this back onto the same plate therefore contaminating the food. I raised this with the reception whom initially didn’t believe me and only until I went back down and saw it happening again and raised this in the restaurant they apologised sincerely and were going to raise this with management.
Bodde her 10 netter i april 2023
Svar fra Manager hotel den 2. mai 2023
Dear Guest,Dear Antonio, First of all, thank you very much for the time you have taken to share your assessment of the Best Benalmadena Hotel with us and with other users of social networks.We regret the incidence that you have communicated to us in relation to our restaurant and the way of cooking food, and we apologize for it, for us at Best Hotels the satisfaction of our clients is a priority and we take into account all the comments that we receive. do.Thank you very much again for choosing us for your holidays on the Costa del Sol.Sincerely,management DepartmentBest Benalmadena Hotel

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Only thing I can fault with the hotel was the food was luke warm and not very good choice, Food was very disappointed for a good hotel, staff was very friendly,
Bodde her 5 netter i april 2023

8/10 – Bra

Ibolya

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 7 netter i april 2023

10/10 – Utmerket

Hanne

Bodde her 28 netter i mars 2023

10/10 – Utmerket

Juan Carlos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
las vistas. Lo que menos me gusto es la variedad de comida, cambiaba todos lo días pero los cambios erán minimos.
Bodde her 4 netter i april 2023

10/10 – Utmerket

Declan

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room ,well serviced,very pleasant staff.Was on room only basis.
Bodde her 6 netter i mars 2023

6/10 – Grei

Sarah Harley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cheap and cheerful
Bodde her 4 netter i mars 2023

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Väldigt slitet hotell smutsiga rum fläcka golvet inte fint..personalen Väldigt trötta på de gör sura borde göra ngt annat tycker man, 4 sjärnor vilket skämt.
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Alan

Bodde her 2 netter i februar 2023

6/10 – Grei

Abdul

Likte: Romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2023

8/10 – Bra

Jan Frederik

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2022

8/10 – Bra

Keith

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
The truth of the matter
This was our second visit to this hotel,although generally overall the hotel was good its now getting dated and could do with a revamp. The food wasn’t as good as before COVID closed the hotel for the best of 2 years, there was always something to eat and you would never go hungry but they seemed to have cut the themed evening meals out but I don’t think that has happened to this hotel I feel it the same across the whole of Spain and Europe so time will tell
Bodde her 5 netter i oktober 2022

8/10 – Bra

Darren

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2022

10/10 – Utmerket

Veli Matti

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Siisti ja viihtyisä hotelli. Loistava buffet-aamupala ja illallinen. Siisti allasosasto. Hyvä palvelu.
Bodde her 6 netter i september 2022

10/10 – Utmerket

Jesus

Bodde her 1 natt i juli 2022

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
An average stay
The food wasnt that great There are no duvets in the rooms - only sheets. The pillows were very uncomfortable- more like throw pillows. The view was nice though.
Bodde her 4 netter i mai 2022
Svar fra Manager hotel den 15. juni 2022
Dear Customer, Thank you very much for the time you have dedicated to sharing your opinion about the Hotel Best Benalmadena with us and with the users of social networks. We are sorry that the hotel buffet was not entirely to your liking, we hope that your stay at the Hotel Best Benalmadena has been satisfactory. Receive a cordial greeting, Management Department Best Benalmadena Hotel

10/10 – Utmerket

Mona

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mai 2022

8/10 – Bra

Michele

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was great, apart from constant issues with the key cards not working! And I think there should be a kettle provided in the room
Bodde her 5 netter i mai 2022