Resepsjon

Anmeldelser av Benalma Hotel Costa del Sol

4 out of 5
Benalma Hotel Costa del Sol
Carretera Nacional 340, km 217, Urbanizacion Torremuelle, Benalmádena, Malaga

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 185 av totalt 333 anmeldelser." "
Rangering på 8 − Bra. 108 av totalt 333 anmeldelser." "
Rangering på 6 − Grei. 27 av totalt 333 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 333 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 333 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Marie

Reiste med partner
.
Bodde her 7 netter i februar 2024
Svar fra Room Division Manager den 1. mars 2024
Dear Marie,We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you again in the near future,Kind regards,Laura Cid

10/10 – Utmerket

Ann-Mari

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Room Division Manager den 2. mars 2024
Dear Ann- Mari,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

8/10 – Bra

Bjorn-Olaf

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i oktober 2023
Svar fra Room Division Manager den 27. okt. 2023
Dear Bjorn-Olaf,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one.We hope you will visit us again in the near future.Kind regards,Laura Cid

8/10 – Bra

Hildegunn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i september 2023
Svar fra Room Division Manager den 14. okt. 2023
Dear Hildegunn,First of all, we would like to thank you for choosing Benalma Hotel Costa del Sol for your holiday.Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable oneWe hope you will visit us again in the near future.Kind regardsLaura Cid

10/10 – Utmerket

Isac

Bodde her 7 netter i august 2023
Svar fra Room Division Manager den 31. aug. 2023
Dear Isac,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. Your positive feedback is tryly rewarding for our dedicated team members who work hard to make every experience a memorable one. We look forward to welcoming you back for another memorable experience.Kind regardsLaura Cid

8/10 – Bra

Øystein

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Room Division Manager den 12. aug. 2023
Dear Øystein,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We hope to welcome you back to our hotel in the near future for yet another great stay.Laura Cid

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rent og pent, pent interiør, veldig hyggelig personale. Fine uteområder, flott utsikt fra alle rom. Helt ok buffet.
Bodde her 1 natt i november 2022

8/10 – Bra

Sandra Mari Holmvik

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt for avslapping på et sted
Rent og pent hotell på rom og i fellesarealer. Kunne vasket trapperom bedre og gangarealene ved basseng, men det er forståelig at det er vanskelig grunnet mye trafikk. Et hyggelig hotell med alt du trenger rett i nærheten.
Bodde her 2 netter i juli 2022
Svar fra Maria Villanueva den 15. aug. 2022
Dear Sandra, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We were surprised to read your feedback about the level of cleanliness in the stairs since this is one of our top priorities and we perform thorough cleaning and disinfection procedures. We will take your comment into consideration and apologise if this exceptional situation did not reflect our standards as you could see in the rest of the hotel. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Warmest regards, María Villanueva Guest Service Manager

8/10 – Bra

Anders

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sol sol sol☀️☀️☀️
Burde vært mere urbane omgivelser. Ellers hadde vi et supert opphold👍😃
Bodde her 7 netter i juli 2022
Svar fra Pilar Rueda, Direktørassistent den 7. aug. 2022
Kjære Anders, takk for kommentaren din, det er en glede at du likte hotellet

8/10 – Bra

Marte

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 3 netter i juli 2022
Svar fra Pilar Rueda, Assistant Manager den 27. juli 2022
Dear Marte, thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.

8/10 – Bra

Eirik

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juni 2022
Svar fra María Villanueva den 4. juli 2022
Dear Mr. Erik Thank you for sharing your experience at Palladium Hotel Costa del Sol and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Palladium Hotel Costa del Sol. Warmest regards, María Villanueva Guest Service Manager

10/10 – Utmerket

Stian-Andre

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra María Villanueva den 4. juli 2022
Dear Mr. Stian-Andre, Thank you for sharing your experience at Palladium Hotel Costa del Sol and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at Palladium Hotel Costa del Sol. Warmest regards, María Villanueva Guest Service Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2022
Svar fra Pilar Rueda, Adjunto a dirección den 23. juni 2022
Gracias por su valoración! Esperamos verle de nuevo pronto.

8/10 – Bra

Gjermund

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i mai 2022
Svar fra Pilar Rueda, Adjunto a dirección den 23. juni 2022
Gracias por su valoración! Esperamos verle de nuevo pronto.

8/10 – Bra

Trude

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Nært stranda
God lokalisering ved stranden og fint og romslig rom. Moderne innredet. Ikke spesielt serviceorientert personale, lite effektivt i bar og resepsjon. Renholdet var ikke helt ok, tror ikke balkongen var rengjort en eneste gang på de 7 dagene jeg var der. Ellers var det altfor lite parasoller ved bassengene og på takterassen. Ellers ok.
Bodde her 7 netter i mai 2022
Svar fra Pilar Rueda, assisterende leder den 24. juni 2022
Kjære Naert, Tusen takk for tiden du brukte til å dele dine personlige inntrykk av oppholdet ditt på vår Palladium Costa del Sol. Vi tar alltid imot tilbakemeldinger, siden det lar oss kontinuerlig forbedre opplevelsen vi skaper for våre gjester.

4/10 – Dårlig

BAREND

Reiste med partner
The choice and quality of food was very poor
Bodde her 7 netter i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 23. mai 2024
Thank you for sharing your insights following your recent visit. We continuously strive to enhance our guests' experience, and your feedback is invaluable to us. The variety in our restaurant is indeed highly appreciated by many of our guests. We also recommend trying our Bonita Beach Restaurant, where you can enjoy a delightful Mediterranean menu that is sure to please.We look forward to welcoming you back soon.

8/10 – Bra

alice

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a great property with lots of amenities
Bodde her 2 netter i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 19. mai 2024
Dear Alice, Thanks for reviewing your recent stay with us

8/10 – Bra

chakara

Reiste med familie
Likte: Renhold og personale og service
Plage public mais pratiquement privée et piscine accessible au pied de l'hôtel.
Bodde her 6 netter i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 20. mai 2024
Merçi beaucoup pour vos commentaires

10/10 – Utmerket

María

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra d den 15. mai 2024
Thanks for reviewing your recent stay with us

8/10 – Bra

Graham

Reiste med partner
Likte: Personale og service
Great property great location only downside was pool area looking a little tired
Bodde her 4 netter i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. mai 2024
Dear Graham, thanks for reviewing your recent stay with us

6/10 – Grei

Mau

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
It´s a nice hotel with excellent sea views, this hotel is like a ship cruise, small rooms, noisy rooms many people around, big average breakfast buffet nothing special. This is a 3 start hotel.
Bodde her 1 natt i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. mai 2024
Thank you for the time you took out of your day to share your comments regarding your recent stay in our Benalma Hotel. We regret to read that our 4 stars hotel did not meet your holiday expectations. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

10/10 – Utmerket

Michael James

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Going back!!
Bodde her 4 netter i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. mai 2024
Thanks for choosing Hotel Benalma

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra Daniel Calderón - Guest Experience Manager den 11. mai 2024
Thanks for reviewing your recent stay with us

8/10 – Bra

Jacqueline

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Leider hatte ich gesundheitliche Probleme und wollte auf dem Balkon sonnen. Leider kam da praktisch keine Sonne hin, da kann aber das Hotel nichts dafür. Lieber Gruss Jacqueline
Bodde her 6 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 11. mai 2024
Thanks for reviewing your recent stay with us

10/10 – Utmerket

Natalie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 12 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 7. mai 2024
Thanks for reviewing your recent stay with us

8/10 – Bra

Debra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely Hôtel fabulous staff, food very repetitious for a 4 star hotel so ate out a few times, , one restaurant was closed so that was a little disappointing, overall a pleasant stay .
Bodde her 7 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 4. mai 2024
Dear Debra, Thanks for reviewing your recent stay with us on Expedia. We regret very much to read that you found repetitive our choice in the restaurant. We offer a 7 days menu for lunch and dinner in order to dont repeat any dish during the same week. We appreciate your comments and we will use your feedback in order to improve our services.

8/10 – Bra

EMMANUEL YVES

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
L’hôtel est superbe et calme, les repas ne correspondent pas à nos attentes
Bodde her 5 netter i februar 2024
Svar fra Daniel Calderón - Guest Experience Manager den 4. mai 2024
Nous vous remercions sincèrement d'avoir pris le temps de laisser votre avis. Votre retour est très précieux pour nous. Au plaisir de vous accueillir de nouveau à l'Hôtel Benalma lors de votre prochain séjour.

8/10 – Bra

Feras

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It wasn’t fully operating. Some of the advertised restaurants were not open.
Bodde her 6 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 28. apr. 2024
Thank you for your feedback. Almost all of our amenities are open, except for the Bthai Restaurant, which will open during the high season. But the Bonita Beach Restaurant and also our great rooftop Bar Nix are already available.We appreciate your understanding and hope to welcome you back soon for a complete experience.

10/10 – Utmerket

Eliseo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 26. apr. 2024
Gracias por compartir su valoración con nosotros

8/10 – Bra

Robin og Titusville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 24. apr. 2024
Thanks for choosing Hotel Benalma!

8/10 – Bra

Dominic

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Les terrasses des chambres sous le restaurant sont bruyantes. Vue vraiment incroyable
Bodde her 6 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. apr. 2024
Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis de savoir que vous avez apprécié la vue incroyable depuis nos terrasses. Cependant, nous sommes désolés d'apprendre que vous avez trouvé les terrasses des chambres situées sous le restaurant bruyantes. Votre retour est précieux, et nous prendrons des mesures pour minimiser tout inconvénient pour nos clients à l'avenir. Si jamais le bruit devient un problème pendant votre séjour, n'hésitez pas à contacter la réception, nous serons heureux de trouver une solution pour vous.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.

10/10 – Utmerket

Sille

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great clean hotel with friendly service. One suggestion thst would make my kuds like the hotel would be to alliw floaties in the family pool - especially as no one else was there at the time
Bodde her 4 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. apr. 2024
Thank you for sharing your experience with us. We're thrilled to hear that you found our hotel clean and our service friendly. Regarding your suggestion about allowing floaties in the family pool, we appreciate your feedback. However, our policy regarding floaties is based on safety regulations that we must adhere to. We apologize for any inconvenience this may have caused.We hope this doesn't deter you from choosing our hotel again in the future. If you have any further questions or concerns, please don't hesitate to contact us.

8/10 – Bra

nadja

Bodde her 3 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 4. mai 2024
Thanks for reviewing your recent stay with us

10/10 – Utmerket

Tuula og Päntäne

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Näköala aivan ihana. Samoin uintimahdollisuudet rannalla tai altailla
Bodde her 7 netter i april 2024
Svar fra Daniel Calderón - Guest Experience Manager den 14. apr. 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed the absolutely wonderful view from our hotel and had opportunities to swim at the beach or in our pools. Your satisfaction is our priority, and we hope to welcome you back in the future to continue enjoying our facilities and services.We look forward to seeing you again soon.

8/10 – Bra

Wim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beach suffered from algae.
Bodde her 6 netter i april 2024
Svar fra Guest Experience Manager den 11. apr. 2024
Thanks for choosing Hotel Benalma

8/10 – Bra

Sally

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Guest Experience Manager den 25. mars 2024
Thanks for choosing Hotel Benalma

8/10 – Bra

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Room Division Manager den 1. mars 2024
Dear Carl,We thank you for your positive review of our hotel. For us, it is the reward for a job well done.Once again we thank you for your kind review and hope to be able to serve you again soon. Yours sincerely,Laura Cid

8/10 – Bra

Kirsten

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Schöne Zimmer, tolle Aussicht aufs Meer, kleiner Strand direkt am Hotel, supernettes Personal. Man braucht ein Auto. Junior Suiten liegen unter Frühstücksbereich, ab 7.30 sehr laut.
Bodde her 7 netter i februar 2024
Svar fra Room Division Manager den 1. mars 2024
Dear Kirsten,First and foremost we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays. We are glad to hear that you liked our rooms and that you enjoyed the wonderful ocean views. Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.Kind regards,Laura Cid

6/10 – Grei

Nico

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Leider war die Hälfte des Hotels geschlossen, weil keine Hauptsaison war. Das hätte man in der Hotelbeschreibung erwähnen können. Aussicht und Strandzugang sind ziemlich genial, Personal sehr freundlich, allerdings wenn viel zu tuen ist, kriegt man pro Essen nicht mehr als ein Getränk. Cocktails für All-Inclusive, sind fertig gemixte Cocktails aus der Dose und für Leute die dafür bezahlen , werden diese frisch gemacht , ziemlich traurig. Abgesehen davon ist die Auswahl an Coktails auf 5 Coktails begrenzt. Essen im Buffet Restaurant war ganz ok, die anderen Essensmöglichkeiten kann ich nicht bewerten, weil geschlossen. Wenig Abwechslung im Buffetrestaurant. Zimmer waren sauber und gar nicht so hellhörig, wie in den Bewertungen beschrieben. Aussicht vom Zimmer mit Meerblick ebenfalls ziemlich gut. Anbindung an Bus und Bahn ziemlich gut , allerdings Transfer zu Aktivitäten sehr eingeschränkt.
Bodde her 5 netter i februar 2024
Svar fra Room Division Manager den 1. mars 2024
Dear Nico,We would like to thank you for choosing our hotel for your holiday and for taking the time to comment on your experience with us. We are glad to hear that you enjoyed the hotel's beachfront location and that you found our staff to be helpful and friendly.On our website we have the information of the areas that are not open until high season, but we will review it with our commercial department.Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.Kind regards,Laura Cid

10/10 – Utmerket

Murat

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super je vous conseille vivement
Bodde her 3 netter i februar 2024
Svar fra Room Division Manager den 2. mars 2024
Cher Murat,Nous vous remercions pour vos commentaires positifs et votre aimable évaluation.Toute l'équipe de Benalma Costa del Sol se réjouit de vous accueillir à nouveau bientôt,Meilleures salutations,Laura Cid

10/10 – Utmerket

John

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic Stay
What a beautiful hotel , lovely location, fantastic buffet food in terms of quality and choice, great service throughout the hotel . Myself and friends stayed for 3 nights on an all-inclusive package and I highly recommend this option . The jacuzziz on the roof were all nice and warm .
Bodde her 3 netter i februar 2024
Svar fra Room Division Manager den 2. mars 2024
Dear John,Firstly we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we met all your holiday needs and wishes.We are delighted that you enjoyed your stay and found our location, buffet and all-inclusive package ideal for your needs. We work hard to provide a memorable experience for our guests and it is gratifying to know that we have lived up to your expectations.We look forward to welcoming you back for another memorable experience.Kind regards,Laura Cid

10/10 – Utmerket

Leticia

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Llevamos 2 años seguidos quedándonos en este hotel y repetiremos. Un acierto seguro.
Bodde her 1 natt i februar 2024
Svar fra Directora de Alojamiento den 2. mars 2024
Estimada Leticia,En primer lugar, nos gustaría darle las gracias por elegir nuevamente Benalma Hotel Costa del Sol para sus vacaciones. Nos llena de orgullo saber que hemos cubierto sus expectativas, para nosotros, es la recompensa al trabajo bien hecho.Una vez más, le agradecemos su amable opinión y esperamos servirle de nuevo muy pronto,Atentamente,Laura Cid

10/10 – Utmerket

Nath

Bodde her 1 natt i februar 2024
Svar fra Guest Experience Manager den 25. mars 2024
Thanks for choosing Hotel Benalma

10/10 – Utmerket

Anders

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very nice hotel with a spectacular view
Bodde her 3 netter i februar 2024
Svar fra Room Division Manager den 2. mars 2024
Dear Anders,First of all, we would like to thank you for choosing Benalma Hotel Costa del Sol for your holidays.We thank you for your positive review of our hotel. For us, it is the reward for a job well done. Once again we thank you for your kind opinion and hope to be able to serve you again soon.Kind regards,Laura Cid

8/10 – Bra

Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ohne Leihwagen ungünstige Lage sonst schönes Hotel gutes Service und Frühstück
Bodde her 3 netter i februar 2024
Svar fra Room Division Manager den 2. mars 2024
Lieber Thomas,Vielen Dank für Ihr positives Feedback und Ihre freundliche Bewertung.Das gesamte Team von Benalma Costa del Sol freut sich darauf, Sie bald wieder begrüßen zu dürfen,Mit freundlichen Grüßen,Laura Cid

8/10 – Bra

Mackinder Singh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Room Division Manager den 2. mars 2024
Dear Mackinder Singh,Thank you for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid

10/10 – Utmerket

Dorothy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel with fantastic views
This is our second visit. The staff are excellent and the room was very comfortable with everything we needed. The staff responded quickly to any request we made. We opted for half board and the food was very good with plenty of variety to choose from. The main swimming pool was closed at this time so we tended to stay around the bar area by the smaller pool. Both the sea and the swimming pool were very cold but it was still possible to have a quick dip.
Bodde her 5 netter i november 2023
Svar fra Room Division Manager den 21. nov. 2023
Dear Dorothy,Thank you very much for your positive feedback and kind rating.We are glad to hear that you enjoyed the hotel's beachfront location and that you found our staff to be helpful and friendly.It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.Thank you again for your comment and we look forward to welcoming you in the future.Kind regards,Laura Cid

10/10 – Utmerket

Christina

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kan rekommenderas
Lyxig känsla . Mycket trevlig och hjälpsam personal. Det enda minus var toaletten som inte var städad. Men det åtgärdades snabbt. Stort utbud på frukosten. Bra läge vid stranden i utkanten av Benalmadena. Ett lugnt område . Alla rum är mot havet . I bokningen ser det ut som man måste betala extra för det !!!
Utsikt från balkongen
Bodde her 4 netter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Christina,Thank you for your positive feedback and kind rating,We are glad to hear that you enjoyed the wonderful sea views that our hotel offers, located right on the beachfront.We are proud to know that you had the opportunity to feel our hospitality, hand in hand with our staff. Our aim is to offer a personalised service as much as possible to make every guest feel at home. Once again, thank you for your feedback and we really hope to have the opportunity to welcome you back in the future.Yours sincerely,Laura Cid

10/10 – Utmerket

Molly

Reiste med partner
Likte: Renhold og personale og service
The property is absolutely astonishing. Being right on the water with the mountains behind us was a dream come true. The staff provided top notch customer service and I never encountered anyone who was unwilling to help or offer tourist tips! The food in the all-inclusive buffet was way above expectations and we very much appreciated that the menu rotated daily. We had a small issue with the air conditioning after checking in, and it was resolved the same morning. The hotel and surrounding area is so clean it’s shocking. The only disappointing aspects we faced was that the fitness/sauna rooms were closed on our last day; we only had one dining option even though we paid for all-inclusive and expected both restaurants to be open; the hot tubs on the rooftop were colder than the pools; and the big pool was closed one day which severely limited space to lay out as chairs on the beach had to be purchased. All in all, we will definitely come back, hopefully when everything is fully functioning! Thank you to the staff and everyone who played a part in making this trip unforgettable!
Bodde her 6 netter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Molly,Thank you very much for taking the time to share your personal impressions of your stay at our hotel. We are always open to your feedback as it allows us to continually improve the experience we create for our guests.We are glad to hear that you enjoyed the hotel's fantastic beachfront location.We are proud to know that you had the opportunity to experience our hospitality from our staff. Our aim is to provide a personalised service as much as possible to make each guest feel at home. Once again, thank you for your feedback and we really hope to have the opportunity to welcome you back in the future.Yours sincerely,Laura Cid

10/10 – Utmerket

Melissa

Likte: Renhold
Bodde her 3 netter i november 2023
Svar fra Room Division Manager den 22. nov. 2023
Dear Melissa,Thank you very much for your positive feedback and kind rating.The whole Benalma Costa del Sol team looks forward to welcoming you back soon,Yours sincerely,Laura Cid