Hoteller nær Bella Vista Winery

«Friendly front desk personnel»

«The room was misding a few towels and water glasses and had no coffeemaker. The continental breakfast area had tea bags but no hot wster The fire doors that have a sign on them saying Keep shut-were never shut. The room itself was clean and comfortable and the staff were hoid. »

«Our electricity went out in the bathroom, and t.v. They tried to fix it but they couldn’t figure out what the problem came from. They put extension cord for the t.v. To a different outlet, and another extension cord for a lamp that was put into the bathroom. They did offered to put us up in another hotel, but we had family members in another room so we chose to stay at the Red Roof. Because we chose to stay they did refund our room, which was very nice of them to do so. »

«Its Ok for a short stay, the room was very dated and not the cleanest.»

«Absolutly disgusting. I checked in last night and the kid had no idea what was going on. Follow that up with the room was disgusting, I had no towels or toilet paper, and soon after gwtting here there was no body in the office to assist. Long story short I went to the office this morning to get toilet paper and wasnt even asking for a refund just letting the gentleman know my experiance and all he had to say is "just so you know youre not getting a penny back". Worst customer service i ever ...

«Hotel was welcoming, pool was nice for kids, meals were provided and access to highway was very good. Staff was excellent and helpful»

«Yes»

«It was overpriced for what you get.»

«Stayed one night with family and had a good overall experience. The property was clean, though it hasn’t been recently upgraded. Breakfast buffet was decent. The location is convenient—about 15 minutes from the Gateway Arch in St. Louis and close to I-55—with free parking available. One inconvenience was the room key card repeatedly getting deactivated, requiring multiple trips to the front desk.»

«We arrived at 2:50 and our room wasn't ready until 4 pm. We stayed in the lobby and there were other guests waiting for their rooms. Apparently, they were short on staff. We also selected a king bed and the room had 2. Other than that, the desk staff was very nice and accommodating. It was a good area with walkable restaurants.»

«Clean»

«This is a nice place to stay. We liked the convenience of walking easily to the convention center. The kids loved the pool too.»

«Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed!»

«Quiet location. »

«It’s okay, not the best but it’s okay »

«The breakfast was terrible and was not maintained at all. Juice was out. Drip tray was overflowing with water. The aches were not cooked all the way no breakfast attendant people wearing no shoes. Housekeeping only service our room one day when we asked for service every day and fresh towels»