Hoteller i Bella Villa

«The main building of this property is beautiful and well cared for, but we were in the Clayton building that was behind the main building. It was very old, in need of renovation, and not what I was expecting. The gym was nice. It was still winter, so the pool was not open.»

«Room was clean and staff was friendly. »

«We usually stay at drury properties no matter where we go, Fairview heights even though a newer one was probably the worst. The rooms were clean but the pool and hot tub were absolutely disgusting there were hair, skin pieces, bandaids, and the overwhelming smell of urine. You could tell it had not been cleaned in a long time. And the hot tub jets did not work at all it was stagnant people soup. The staff seemed to not care about anything at all. The food a Drury's are normally great but they ...

«Quiet, comfortable and fairly well maintained. The staff was pleasant & very helpful, coffee was nice in the morning, variety of vending items in the lobby, big parking spots.»

«All good i dont use the gym.»

«This was my third stay at The Principal Hotel. The history of this property is unique and the rooms are amazing - essentially in brand-new condition and very tastefully designed and decorated. I've eaten at the adjoining restaurant, the Graphite, on one occasion. Amazing food! (When the Graphite is closed on Mondays, I eat at the Thai House restaurant within blocks of the hotel. Delicious and affordable meals!) The hotel is easy to get to and Columbia seems like a nice, safe town. I plan on ...

«The initial staff I talked to the guy was fine. Most of the staff were OK except for the lady that I talked to in the end. The manager wasn’t there when I checked out in the afternoon to complain about the mold in the bathroom.to get a refund.»

«The staff was great!!»

«Dirty bed and towels. Was opgrated to a Suite. The hotell is almoust new but if you see closley you will see that it needs a lot of tlc »

«The hotel is perfectly adequate, and the location is convenient. Be sure to take a night light with you. The only lights accessible if you get up during the night are blinding. There is no robe. The a/c is individual not central and the unit is extremely noisy. »

«Very clean place with great food and friendly staff. »

«Refrigerator barely cold and upgrades needed. Staff tried to help, but no maintenance on site »

«Ok»

«Staff were wonderful as we booked the room on the way there while on the road. Rooms were comfortable and had great views of the Arch. The pool and delicious breakfast were so nice and just an added bonus.»

«Toilet was dirty. Shower too. Otherwise everything ok»

«Great hotel but parking was $50 a night and had to be valet.»

«Staff was mixed; one staff member was seriously aggressive during a couple of incidents noted during our stay. Sounded like she needed to deal with some issues but wish she had used more discretion. »