Hoteller i Bel Air

«Everything was great!»

«The room was immaculate. The amenities were great. Loved the full fridge as well as the kitchenette. The staff were very friendly and positive.»

«Everything was perfect. Thank you very much.»

«My room had ants in bathroom and the floor by ac felt wel»

«It was very nice to have a suite so we could visit one another in preparation for the wedding. Great to have a fridge and coffee maker. The room was clean. The breakfast bar was wonderful - great selection.»

«Clean rooms»

«When we checked in, the card key did not work on the door, which we found was left partially open. The front desk clerk tried 3 times to re-key the card, but it never worked. We were told if we left our room and wanted to get back in, the clerk could let us in with the master key. Once inside, we discovered the electrical outlets on the bed-side of the room were inoperable, as the night stand lamps and alarm clock did not work. When we looked, the outlets were blackened and sooted up, appearing ...

«Reservation desk took my id behind THICK glass. No other info abt hotel/amenities provided. Couldn't find a luggage cart (on leaving...found a partial cart...the tall end for pushing was broken off). Small room. Mold around window, no luggage rack, rough use of room, ink marks on linens, ants in entire area, gnats in bathroom drain. Poor repairs. No effort to patch walls or take down all replaced parts. Area near hotel seemed a little sketchy. General impression of hotel: run down. Husband ...

«The room was supposed to have a pullout couch. It literally had a kitchen chair in its place. The side doors were able to be opened without a keycard.»

«Our family stayed in Room #305 while visiting the area for a wedding weekend. We arrived late Friday evening and, after a long day of travel, went straight to bed. It wasn’t until Saturday morning, while getting ready, that we discovered the shocking condition of the room. The bathroom contained what appeared to be dried blood splattered across the ceiling and walls. In addition, the bathroom door was visibly damaged and looked as though it had been punched or struck with considerable force. ...

«Clean room & lobby»

«Horrible experience!»

«Staff was extremely pleasant very helpful. Outside could be more updated ,made safer. Possibly eliminate the drug dealing outside in parking lot via people that are apparently living at the motel.There was visibly drug transactions taking place at the same time as I was checking in.»

«The front desk was very polite and accommodating. The room and lobby were clean. Will stay here again.»

«Absolutely the most horrific stay I’ve ever had. Everything is dirty, drug addicts as neighbors. The noise level is extremely high. There was nothing good about this stay!»

«The property was clean. However my key card never worked!! I had to go to the lobby to have them reset my key several times. I will personally never stay at this hotel again»

«Worst hotel experience ever. I’ve never written a review before but this was really bad. A/c was broken, zero air, windows don’t open, whole hotel smells of weed, seedy drunk lady was passed out in the stairwell we had to walk over, no soap in the dispensers, blood stains on the pillows, burn holes in the blankets. Barking dogs, well that sums it up.»

«Our room toilet was sluggish, then was completely clogged. I talked to Noah, the front-office staff, asking for it to be unclogged while we are out. When we returned 4 or 5 hours later, no work had been done. When I talked again with Noah, he said there was "no mechanic" working today (a Sunday). I asked for a different room. It took 3 hours for him to get us another room. Also, the motel was basically for transients and drug addicts.»