Hoteller nær Battle of Coops Monument

«Beautifully restored and maintained property. Thoughtful touches all around. Nice room sizes and beautiful bath finishes with intricate heated floors. Staff were all pleasant, professional and accommodating. Great stay in a super convenient location. Highly recommended. »

«I cant suggest this hotel. My husband and travel a lot for work and pleasure. The Autograph collection of hotels usually provides a higher level of customer service and a bit of luxury. Sorry to say, the Glass Light in Norfolk is not it. The woman at the desk during checkin was unfriendly and when she assigned us to a second floor room, I asked the chances for one on a higher floor. She immediately got defensive and said the other rooms were not clean yet. When I asked if they would be ready ...

«The room was clean and spacious. The fitness center had 3 pieces of high end cardio equipment, no real weights. Unfortunately the breakfast was not suitable for a diabetic or anyone monitoring their sugar intake . We had an efficiency room that was not stocked with ANY utensils or cooking apparatus. »

«The room smelled like cigarettes from time to time. The toilet paper holder was broken. The shower had what looked like rusty from the overflow drain to the regular drain. The shower faucet was leaking. The bathroom door wouldn't close. The ceiling light in the main area was flickering. »

«The rooms were terrible. 1st room on second floor had bed bugs! 2nd room on 1st had dirty sheets and poor water pressure, barely came out! 3rd room dirty shower and hole in wall. Connection room very loud, staff did nothing about it until 4am on second stay. Side door was not secured. Can get in without a key, door just opened. WILL NEVER STAY OR RECOMMEND THIS PLACE WVR AGAIN !!!!!!!»

«Everything worked ha no problems getting in my room at all its was quicker this time around »

«Standard Rm does not come with refrigerator or microwave would have been nice to know prior to getting there or booking »

«Room was nice. Food was good. Parking was easy. Pet stayed and that was fine. Staff was courteous. I would stay again. If I had to make two complaints, one would be the noise from the airport rather the planes were noisy (but you’re at an airport hotel) and secondly, I thought the stay was on the pricier side given the accommodations and the competition prices. But we made late hotel arrangements and got what was left. But, all in all, I would stay again.»

«Wouldn’t recommend staying more than a night or two. Uncomfortable bed and not well cleaned bathrooms made me feel less than satisfied with my stay. Staff was still helpful though.»

«Bath towel request took all day. From 9:00 a.m. 4:45 p.m. The staff was not friendly walking up and down the hall late at night shouting on the telephone while exercising. Breakfast was lacking. Food pans were empty and cleaned where there never was any breakfast meats or potatoes. Just watered down eggs. Did not use Wi-Fi. Mattress was lumpy and bumpy. When you sat on it you bounced up and down. Metal bed frame sticking out from under the bottom of the mattress. I would never stay there again ...

«Yes »

«This is probably one of the best hotels I stayed in. The guy at the front desk was very helpful with information like places to eat and things to do. Great service, location and well maintained »