Hoteller i Barrio Pueblo

«Only the pool area needs more attention»

«The staff was very nice. I would suggest more staff for dinner services and at the bar. The service was a bit slow.»

«¡Gracias por todo! ¡Todo con la estadía estuvo espectacular!! Volveremos con amistades y familia. Cayey esta hermoso. ¡Nos encantó!»

«Serena's Boutique Hotel is a magical place. From the moment you check in, you feel a sense of peace & tranquility. Our patio/sea view room was spacious & comfortable with a large bathroom. The view from the patio was dreamy. By day, it was lush, mountainous beauty & by night it sparkled with the pretty city lights. We were spoiled with a delicious homemade breakfast every morning & enjoyed one very special traditional Puerto Rican homecooked dinner during our stay. My teens enjoyed the ...

«Nice new property with heated pool which is a plus. I didn’t took the all inclusive option but still had good continental breakfast. Accesible to nearby attractions.»

«Nice and clean»

«This property is only good for 1 or 2 stay. Unfortunately, we didn’t have a good experience. We stayed for 6 days and the room was not cleaned. .We asked for the bathroom and room to be cleaned as well for towels and it didn’t happened until the night before we left. We had water issues during whole stay. Water pressure and not having hot water. They moved us to another room in which we had an issue with the toilet, then we move back to the original room and the same sheets were on the bed from ...

«Excelente servicio»

«Good experience»

«Excelente todo gracias»

«Not Internet»

«Buen sitio y limpio»

«Friendly, respectful, efficient staff. Peaceful Mountain View’s, solid and safe structure foundation, nice and clean room, very nice nature views and sounds»

«Un lugar espacioso, limpio, muy bonito y comodo. Estuvimos la casa solo para 2 personas. Al rededor no es de mucho ambiente a distancia caminando. Pero el lugar es muy acogedor»

«Poot and parking is not safe.»

«Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio»

«The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

«Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »