Bunk Bed Room (City View) | Blendingsgardiner og barnesenger (inkludert)
Sjekk tilgjengelighet

Anmeldelser av The Royal River Hotel

4 out of 5
The Royal River Hotel
219 Soi Charansanitwong 66/1, Bangkok

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 55 av totalt 152 anmeldelser." "
Rangering på 8 − Bra. 59 av totalt 152 anmeldelser." "
Rangering på 6 − Grei. 20 av totalt 152 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 152 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 152 anmeldelser." "

8,0/10

Renhold

7,8/10

Personale og service

8,0/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Royal
Greit hotell og hyggelige folk som jobbet der
Bodde her 1 natt i juli 2018

2/10 – Forferdelig

Savitri

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Keine Empfehlung
Bodde her 1 natt i april 2024

6/10 – Grei

HIROSHI

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
バンコク中心部から結構距離がある。バンコクに旅慣れしてる人はいいと思いますが、初めての人には立地的にお薦め出来ない。 部屋は清潔で広く、チャオプラヤー川の眺めも良く満足。 シャワーの温度が調整しにくい。
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Susanne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dejligt ophold med god service
Bodde her 4 netter i januar 2024

4/10 – Dårlig

Anne

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
À éviter
Hôtel vétuste Le personnel parle très mal anglais Très loin du centre Lit très confortable À éviter
Couloir immense et pas très propre
Bodde her 2 netter i februar 2024
Svar fra Royal River Hotel den 14. feb. 2024
Thank you for taking the time to review your recent stay with us. We would like to share your feedback with the team in order to improve our services and find a solution for this issue. We would be happy to welcome you again and our staff is at your disposal. Warmest regards,

10/10 – Utmerket

Anita

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Luis Datoy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Royal River Hotel den 24. jan. 2024
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel.We would be happy to welcome you again and our staff is at your disposal. Warmest regards,

10/10 – Utmerket

Niclas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En lång vistelse i Bangkok !
Ett bra hotell i närheten av Krung Thon bron. Vi bodde i ett mordern room. Som var 50 kvm med balkong på ca: 10 kvm, med utsikt över Chao Phraya river. Frukosten ingick i priset och var helt okej. Det var lätt att ta sig till andra delar av Bangkok med taxibåt och tåg / tunnelbanan.
Bodde her 10 netter i desember 2023

10/10 – Utmerket

Bosoon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value for money
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Takara

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra k den 28. nov. 2023
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel.We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

4/10 – Dårlig

Christer

Bodde her 3 netter i november 2023
Svar fra k den 22. nov. 2023
Thank you for taking the time to review your recent stay with us. We would like to share your feedback with the team in order to improve our services and find a solution for this issue. We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

10/10 – Utmerket

Johanne

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect !
Bodde her 2 netter i november 2023
Svar fra k den 14. nov. 2023
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel.We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

8/10 – Bra

Jojie

Likte: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra khasidid den 29. okt. 2023
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel.We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

8/10 – Bra

Jan Cato

Bodde her 2 netter i september 2023
Svar fra khasidid den 29. okt. 2023
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel.We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

2/10 – Forferdelig

ISAO

Bodde her 3 netter i august 2023
Svar fra Tong den 22. sep. 2023
Thank you for taking the time to review your recent stay with us. We would like to share your feedback with the team in order to improve our services and find a solution for this issue. We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

10/10 – Utmerket

PUNDARIKAKSHUDU

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Spacious rooms with Balcony overlooking the River makes the stay very enjoyable.
Bodde her 3 netter i august 2023
Svar fra Bee den 21. aug. 2023
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel.We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

4/10 – Dårlig

Stefano

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didntike at all the cleaning the restaurant the service in general I had soidernet in my room
Bodde her 3 netter i august 2023
Svar fra Bee den 11. aug. 2023
Thank you for taking the time to review your recent stay with us. We would like to share your feedback with the team in order to improve our services and find a solution for this issue. We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

10/10 – Utmerket

KUO-TING

Bodde her 1 natt i juli 2023

8/10 – Bra

Christa

Bodde her 3 netter i juli 2023

10/10 – Utmerket

Alessandra

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Wai Yee

Bodde her 3 netter i mai 2023
Svar fra Bee den 24. mai 2023
We appreciate your feedback on your stay at the Royal River Hotel.It is always a pleasure to receive positive feedback. I will forward your comments to our team. I am confident that this feedback will encourage all of our employees as we strive to continually improve the quality of our services.Thank you for sharing your experience, and we hope your next visit is just as enjoyable as the last.Warmest regards,Royal River Hotel

10/10 – Utmerket

Jacobus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Uitstekende accommodatie. De service is zeer goed. Mooi hotel en een heel mooi zicht op de rivier. Taxi’s en de tuktuk uitstekend geregeld. Graag tot ziens.
Bodde her 8 netter i april 2023
Svar fra Bee den 15. mai 2023
Thank you for taking the time to review your recent stay with us. It is always a pleasure to receive feedback. We are glad that you had a pleasant and satisfactory experience at our hotel. We would be happy to welcome you again and our staff is at your disposal. Warmest regards, Royal River Hotel

8/10 – Bra

Else

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra JR | RRHG den 13. mars 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you very much for your review following your recent stay with us, and your candid comments are of immense value in providing focus for improvements. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority.If your travel plan brings you back to Bangkok, please choose us again for our holiday destination. With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

Quentin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Globalement très positif sauf l'emplacement
Bodde her 4 netter i februar 2023
Svar fra JR | RRHG den 7. mars 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

adrian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No wakeupcall no taximeter different price on late checkout Bf is not for falang... But sittning on the river cannot be more nice...
Bodde her 2 netter i februar 2023
Svar fra JR | RRHG den 26. feb. 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you very much for your review following your recent stay with us, and your candid comments are of immense value in providing focus for improvements. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority.If your travel plan brings you back to Bangkok, please choose us again for our holiday destination. With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

BUU

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staffs are helpful,friendly.Beautiful river view.
Bodde her 2 netter i februar 2023
Svar fra JR | RRHG den 26. feb. 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

Christopher

Bodde her 2 netter i januar 2023
Svar fra JR | RRHG den 27. jan. 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you very much for evaluating our property following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority.If your travel plan brings you back to Bangkok, please choose us again for our holiday destination. With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

martine

Bodde her 1 natt i januar 2023
Svar fra GGM | RRHG den 25. jan. 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you for evaluating our property following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your score had greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

Tuanjai

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ทุกอย่างดีหมดค่ะเสียอย่างเดียวโรงแรมน่าจะมีเตารีดกับโต๊ะรองรีดให้
Bodde her 2 netter i desember 2022
Svar fra JR | RRHG den 9. jan. 2023
ผบรหารและพนกงานทกคน ขอขอบคณทานทไดมอบความไววางใจในการใชบรการของทางโรงแรมฯเปนอยางด และเราระลกอยเสมอวาการไดมาซงลกคาไมสำคญเทากบการจะรกษาลกคาผมคาไวใหดทสด ฝายผบรหารฯขอขอบคณทานทไดแสดงความคดเหนจากประสบการณการเขาพกกบเรา ทานสามารถวางใจไดวาเราใหความสำคญกบความคดเหนทมคาของลกคาทกทาน ซงถอเปนกระบวนการหนงในการพฒนาการบรการของเราใหดยงๆขนไปทายสดน ฝายผบรหารและพนกงานหวงเปนอยางยงวาจะไดรบโอกาสในการตอนรบและใหบรการทานอกในอนาคตขอแสดงความนบถอ,จกร รจรตนผจดการทวไปกลมโรงแรมรอยล รเวอร โฮเทลส

8/10 – Bra

?

Reiste med en gruppe
普通に可もなく不可もなく良かった。
Svar fra JR | RRHG den 9. jan. 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you very much for your review following your recent stay with us, and your candid comments are of immense value in providing focus for improvements. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority.If your travel plan brings you back to Bangkok, please choose us again for our holiday destination. With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

Mikael

Bodde her 3 netter i desember 2022
Svar fra JR | RRHG den 6. jan. 2023
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s definitely worth paying a little bit more for a river view room. My room was huge with a fabulous shower and all the staff were extremely friendly and very helpful. I had e-mailed in advance to warn them that I would be arriving very early, so when I actually got to the hotel at 8am (check-in was 2pm) they were so helpful and I was in my room before 9am. Great after an eleven hour flight.
Svar fra JR | RRHG den 25. des. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
People very nice and helpful. Easy check in and out. Breakfast very good. Overall good value and would recommend
Bodde her 3 netter i oktober 2022
Svar fra JR | RRHG den 30. okt. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

Weng Heng

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very awesome hotel. Nice and friendly staff who is always ready to lend you your support. Very nice by the river calming view too.
Bodde her 5 netter i oktober 2022
Svar fra JR den 19. okt. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

PUNDARIKAKSHUDU

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I am a 20 yr patron of this hotel the large room size, balcony with river view is to my liking. So I come here to rest & relax
Bodde her 1 natt i september 2022
Svar fra JR | RRHG den 19. sep. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you very much for your review following your recent stay with us, and your candid comments are of immense value in providing focus for improvements. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority.If your travel plan brings you back to Bangkok, please choose us again for our holiday destination. With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

Choochai

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
เหมาะสมกับราคา
Bodde her 1 natt i september 2022
Svar fra JR | RRHG den 17. sep. 2022
ผบรหารและพนกงานทกคน ขอขอบคณทานทไดมอบความไววางใจในการใชบรการของทางโรงแรมฯเปนอยางด และเราระลกอยเสมอวาการไดมาซงลกคาไมสำคญเทากบการจะรกษาลกคาผมคาไวใหดทสด ฝายผบรหารฯขอขอบคณทานทไดแสดงความคดเหนจากประสบการณการเขาพกกบเรา ทานสามารถวางใจไดวาเราใหความสำคญกบความคดเหนทมคาของลกคาทกทาน ซงถอเปนกระบวนการหนงในการพฒนาการบรการของเราใหดยงๆขนไปทายสดน ฝายผบรหารและพนกงานหวงเปนอยางยงวาจะไดรบโอกาสในการตอนรบและใหบรการทานอกในอนาคตขอแสดงความนบถอ,จกร รจรตนผจดการทวไปกลมโรงแรมรอยล รเวอร โฮเทลส

10/10 – Utmerket

Puttiset

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
การบริการที่รวดเร็ว
Bodde her 1 natt i september 2022
Svar fra JR | RRHG den 14. sep. 2022
ผบรหารและพนกงานทกคน ขอขอบคณทานทไดมอบความไววางใจในการใชบรการของทางโรงแรมฯเปนอยางด และเราระลกอยเสมอวาการไดมาซงลกคาไมสำคญเทากบการจะรกษาลกคาผมคาไวใหดทสด ฝายผบรหารฯขอขอบคณทานทไดแสดงความคดเหนจากประสบการณการเขาพกกบเรา ทานสามารถวางใจไดวาเราใหความสำคญกบความคดเหนทมคาของลกคาทกทาน ซงถอเปนกระบวนการหนงในการพฒนาการบรการของเรา พรอมกนน คำชมเชยของทานยงชวยเปนแรงผลกดนใหเราทำงานใหดยงๆขนไปทายสดน ฝายผบรหารและพนกงานหวงเปนอยางยงวาจะไดรบโอกาสในการตอนรบและใหบรการทานอกในอนาคตขอแสดงความนบถอ,จกร รจรตนผจดการทวไปกลมโรงแรมรอยล รเวอร โฮเทลส

4/10 – Dårlig

Jochen

Reiste med familie
Likte: Renhold
Likte ikke: Romkomfort
Es gibt deutlich Luft nach oben
Sehr schlechte WiFi Verbindung, ein schlechtes und kleines Frühstücksangebot und das Personal an der Cooking Station sprach 0 Englisch. Eine einfache Bestellung für Rühreier war praktisch nicht möglich.
Bodde her 11 netter i august 2022
Svar fra JR | RRHG den 6. sep. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you very much for your review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your candid comment is of immense value in providing a focus for improvement.I hope that you will accept our regret for your unpleasant experience and hope it will not mar your overall experience of The Royal River Hotel. If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

Bernard

Bodde her 1 natt i august 2022
Svar fra JR | RRHG den 1. sep. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

10/10 – Utmerket

Bernard

Bodde her 2 netter i august 2022
Svar fra JR | GGM den 25. aug. 2022
SEEING OURSELVES AS OTHERS SEE US!Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your compliments have greatly elevated our spirits as well as encouraged us to perform even better in the future.If your travel plan brings you back to Bangkok, please choose us again for your holiday destination.With kind regards,Jakri RujiratGroup General ManagerThe Royal River Hotels

8/10 – Bra

Bernard

Bodde her 1 natt i august 2022
Svar fra JR | GGM den 18. aug. 2022
Thank you for posting a review following your recent stay with us. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority. If your travel plan brings you back to Bangkok, please choose us again for your holiday destination. With kind regards, Jakri Rujirat Group General Manager – The Royal River Hotels

10/10 – Utmerket

Puttiset

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ที่พักเงียบสงบ ปลอดภัย การเดินทางสะดวก การบริการห้องอาหารทำได้ดี แนะนำครับ
Bodde her 1 natt i august 2022
Svar fra JR | GGM den 15. aug. 2022
ผู้บริหารฯและพนักงานทุกคน ขอขอบคุณท่านที่ได้มอบความไว้วางใจในการให้บริการของทางโรงแรมฯเป็นอย่างดี และเราระลึกอยู่เสมอว่าการได้มาซึ่งลูกค้าไม่สำคัญเท่ากับการจะรักษาลูกค้าผู้มีค่าไว้ให้ดีที่สุด ฝ่ายผู้บริหารฯขอขอบคุณท่านที่ได้แสดงความคิดเห็นจากประสบการณ์การเข้าพักกับเรา ท่านสามารถวางใจได้ว่าเราให้ความสำคัญกับความคิดเห็นที่มีค่าของลูกค้าทุกท่านเป็นอย่างมาก ซึ่งถือเป็นกระบวนการหนึ่งในการพัฒนาการบริการของเราให้ดียิ่งๆขึ้นไป ท้ายสุดนี้ ฝ่ายผู้บริหารและพนักงานหวังเป็นอย่างยิ่งว่าจะได้รับโอกาสในการต้อนรับและให้บริการท่านอีกในอนาคต ขอแสดงความนับถือ, จักริ รุจิรัตน์ ผู้จัดการทั่วไป – กลุ่มโรงแรมรอยัล ริเวอร์ โฮเทลส์

10/10 – Utmerket

Boonsong

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2022

8/10 – Bra

adrian

Bodde her 1 natt i august 2022
Svar fra JR den 8. aug. 2022
Thank you indeed for your review following your recent stay with us. On behalf of hotel's management and staff, we do hope to have the opportunity of welcoming you back to The Royal River Hotel again soon! With kind regards, Jakri Rujirat Group General Manager The Royal River Hotels

10/10 – Utmerket

Puttiset

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ความสะดวกในการเดินทาง
Bodde her 1 natt i august 2022
Svar fra JR den 6. aug. 2022
ในนามผู้บริหารโรงแรมรอยัล ริเวอร์ ผมขอขอบคุณท่านที่ได้แสดงความคิดเห็นจากประสบการณ์การเข้าพักที่โรงแรมรอยัล ริเวอร์ครั้งที่ผ่านมา เราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับท่านกลับมาโรงแรมรอยัล ริเวอร์ในอนาคตอันใกล้นี้ ขอแสดงความนับถือ, จักริ รุจิรัตน์ ผู้จัดการทั่วไป - กลุ่มโรงแรมรอยัล ริเวอร์ โฮเทลส์

2/10 – Forferdelig

Poonyada

Bodde her 2 netter i juni 2022
Svar fra JR den 5. juli 2022
ในนามผู้บริหารโรงแรมเดอะรอยัล ริเวอร์และโรงแรมเดอะรอยัล ซิตี้ ผมขอขอบคุณคุณลูกค้าที่ได้แสดงความคิดเห็นจากประสบการณ์การเข้าพักที่โรงแรมรอยัล ริเวอร์ครั้งที่ผ่านมา คุณลูกค้าสามารถวางใจได้ว่าเราให้ความสำคัญกับความคิดเห็นที่มีค่าของลูกค้าทุกท่านเป็นอย่างมาก และได้ดำเนินการแก้ไขเพื่อไม่ให้เกิดเหตุการณ์ดังกล่าวซ้ำอีกในอนาคต ซึ่งถือเป็นกระบวนการหนึ่งในการพัฒนาการบริการของเราให้ดียิ่งๆขึ้นไป ผมขออภัยกับประสบการณ์ที่ไม่น่าพึงพอใจที่เกิดขึ้น และเราหวังเป็นอย่างยิ่งว่าจะได้ต้อนรับคุณลูกค้ากลับมาอีกครั้ง และขอให้คุณลูกค้ามั่นใจได้ว่าจะได้รับการบริการในแบบที่คาดหวังได้จากโรงแรมเดอะรอยัล ริเวอร์และโรงแรมเดอะรอยัล ริเวอร์ซิตี้ต่อไป ขอแสดงความนับถือ, ผู้จัดการทั่วไป - กลุ่มโรงแรมรอยัล ริเวอร์ โฮเทลส์

10/10 – Utmerket

Morgan

Bodde her 1 natt i juni 2022
Svar fra JR den 7. juli 2022
Thank you so much for your review. We do hope to be able to welcome you back again soon. With kind regards, Jakri Rujirat - Group General Manager

8/10 – Bra

Karsten

Bodde her 2 netter i mai 2022
Svar fra JR den 7. juli 2022
Thank you so much for your review following your recent stay with us. We do hope to be able to welcome you back again soon. WIth kind regards, Jakri Rujirat - Group General Manager

6/10 – Grei

Sabyasachi

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Not at all recommended for international travellers, will explain below Nice location, rooms are nicely maintained, amazing river view from the room at night. Close to a 7- 11 and a bus stop within 5 min walk This property has quite a few cons which are serious and not ignorable. Firstly, they don't provide soap bar or does not have any soap dispenser by the wash basin. I have never seen this issue in hotel or this level. IF YOU NEED TO WASH YOUR HAND AFTER EATING FOOD OR USING TOILET, ETC THEN YOU HAVE TO GO TO SHOWER AND GET BODY WASH FROM THE DISPENSER BY THE SHOWER TO WASH YOUR HANDS!!!!!!! Pretty weird eh?? At first I thought they have forgotten to provide but when I checked with the reception they mentioned they don't have it and requested me to use body wash as soap!!!! Second, the breakfast was really bad and full of food items made with pork. They provide some really weird juices. Some foods are labelled while most foods made with meat were not labeled. There is an omlet bar. The persons that make omlet has poor skill and many times uses same spoon to pick ham or pork to pick chopped onions or tomatoes and most often mix them up. And a cherry on the top, most servers do not understand English at all!!!! Lastly, stuff/receptionists have very poor communication skills. Hardly anyone of them speak English and I had hard time to explain something even to those that speak a lil bit. One receptionist made me to use online transtor to talk to him!!! I mean seriously!!
Bodde her 3 netter i mai 2022
Svar fra Jakri Rujirat den 24. juni 2022
Dear Mr. Gupta Sabyasachi, Thank you very much for your valued comments outlining your dissatisfaction with experiences encountered during your recent stay with us. I am very sorry to note that our services did not entirely meet with your expectations. At The Royal River Hotels Group, we do place our guest’s satisfaction as our number one priority, and your evaluation will certainly help us identify areas that may require some attention on our part. Please be assured that we are taking your feedback very seriously and have taken corrective actions to ensure we offer our valued guests the better standard of services. Thank you once again for bringing this important matter to our attention. With kind regards, Jakri Rujirat Group General Manager