Vip upgrade was nice upon check in. Major flaw on this trip was TV was not working during my 4 days stay.
Apparently the hotel switched the service provider for television channels. During my 6 nights stay, TV was on and off for the entire time. English cable channels (news, and sports) were not working at all. I had engineer come to my room to try to fix the issue, but the next morning the problem persisted. After 3 days of going back and forth, I just gave up, and decided not to watch TV altogether.
Another issue was the washing machine. Door got stuck, and I couldn't take our the laundry. Engineer came in to forcefully open by taking out the front door... All taking about an hour to take out the door and left the parts to fix next day....
Front office staff were very nice and friendly as well as the concierge. Hotel itself is becoming old with dirty carpets, and stains on sofa.
Area around the hotel is pretty average. 3 massage places to relax just in front of hotel, 24 hour food mart just as short walk from the hotel. Lawsons just downstairs, and coffee club.
If they just could fix the cable TV reception, few other hardware such as the carpet and sofa, I would have rated the hotel much higher.