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Anmeldelser av Novotel Suites Bangkok Sukhumvit 39 Hotel

4 out of 5
Novotel Suites Bangkok Sukhumvit 39 Hotel
5/9 Soi Phromsri, Sukhumvit Road, Klongton-Nua, Wattana, Bangkok, Bangkok

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 69 av totalt 173 anmeldelser." "
Rangering på 8 − Bra. 59 av totalt 173 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 173 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 173 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 173 anmeldelser." "

8,2/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Florencia

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like this hotel. I just thought this time (second time staying) the cleanliness was not great.
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Gulsaya

Bodde her 3 netter i mars 2024

8/10 – Bra

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, friendly welcoming staff. Comfortable rooms.
Bodde her 4 netter i mars 2024

6/10 – Grei

Joycelyn

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room, including bathroom needs to be updated and mold removed. Dead plants on balcony should be removed. Walks in room had splatters of something. No hot water in shower & tub. Breakfast food was okay, very limited. Not refilled or refreshed. The pool needs to be re- tiled. Water level low. Shower area dirty and needs to be updated.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Kotaku

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i februar 2024

6/10 – Grei

Joycelyn

Reiste med familie
Likte: Personale og service
The building is older. Reminders me of a Best Western or Choice mid- range hotel. Bathroom had mold and needs some updating. Overall clean. Hallways are musty. Breakfast is lacking but convenient. Staff was nice but limited English. Washing machine is old. Pigeons poop on lanai. No where to dry clothes.
Bodde her 3 netter i februar 2024

4/10 – Dårlig

YOSHIRO

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
シャワールームが汚い。 虫が多かった。 "Shower room is dirty. There were many bugs."
Bodde her 4 netter i februar 2024

6/10 – Grei

Changlhokhangts

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Service was so good
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Asheque

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Decent Stay
Breakfast quite basic Located close to Samitivej Hospital but deep inside 39 street Staff not very good in English compared to other hotels I stayed. Service below average compared to other hotels I stayed in.
Bodde her 9 netter i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Better choices
Pictures are deceiving. Location is difficult to get in and out of. Is within walking distance of Emporium. Rooms are in dire need of updating. Only one English-speaking channel on TV out of 175. Breakfast was good, but dining area is very small. I think there are better choices in Thonglor. Also, would not consider this a luxury hotel as advertised. More like a 2-star.
Bodde her 3 netter i desember 2023

8/10 – Bra

jomarie

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Bodde her 3 netter i desember 2023

4/10 – Dårlig

CHERIF

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
True reviews
This place needed a lot of touch and cleaning. I wouldn’t been better off in my basement in New York
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Alexandre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

8/10 – Bra

MIKIKO

Likte: Personale og service
Likte ikke: Renhold
2泊しました
スタッフは親切で日本語のわかるスタッフも居たので安心できました。 家族4人で、2ベッドルームに滞在しました。 思ったよりも広く収納も多かったので、ゆったり滞在出来ましたが、口コミにあったセーフティーボックスなどは備え付けてありませんでした。 それから日本の民放も見られるとコメントがありましたが、私が滞在したときはYouTubeか、Netflixなら見られると言われました。 それは残念でしたが、近くにスーパーがあったりと立地は便利だったと思います。
Bodde her 2 netter i august 2023

8/10 – Bra

Brien

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast was only adequate.
Bodde her 2 netter i februar 2023
Svar fra Penny den 14. feb. 2023
Dear Mr. Brien,Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better experience.Sincerely,Penapa R.Hotel Operations Manager

8/10 – Bra

Natalie

Likte: Personale og service og overnattingsstedets bygg og tilstand
Overall satisfied, recommended for short stay!
Bodde her 4 netter i januar 2023

4/10 – Dårlig

Brett A

Bodde her 1 natt i desember 2022

4/10 – Dårlig

Stefan

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Speziell das Bad/WC war nicht sauber, Frühstück nur kleine Auswahl. Möbel waren abgewohnt. Lage ungünstig, weite Wege.

2/10 – Forferdelig

Kamar Ludin

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bed and carpet have smell and the inner bed frames full of dirts. Breakfast was miserable

8/10 – Bra

Mamoru

Bodde her 3 netter i november 2022

4/10 – Dårlig

KENICHI

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2022

10/10 – Utmerket

Petria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed my one week stay very much. It started so well with the warm and welcome from the staff. I did not know the area but the staff helped me find food outlets. The room was large, a nice big tv and well fitted out with appliances

2/10 – Forferdelig

Keith

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Novotel suites DearDear
Dear Dear Probably one of the worse hotels I’ve stayed in. Staff are lovely and supportive. Breakfast lady’s doing there best. But Novotel should be ashamed of there name here. Obviously management don’t care about Acor group being shamed. Probably need replacing to comfortable in my opinion. Toilets and bathrooms are terrible, bedding old Rooms very dated. Old painted furniture. Toilet seats very old and disgusting. Air-con noisy, No safe. Carpets filthy dirty smelly Height restrictions 1.5m going to the rooms on number 8 so very dangerous. All doors slamming all night as the doors are on self closers and cannot be closed quietly. I had to insert sink & bath plugs and block drains in every hole to stop the back flow of of sewer smells coming into the room. They Wanted to move me to the Pullman 30 mins away as the room was overbooked, had to wait until 5pm to check in. But I Wished I did now having stayed in this horrible hotel. The pool is dirty and smells not nice for children or anyone. No towels. Birds all on balconies making noise at sunrise. Lots of bird droppings, horrible. Picture attached. Sorry but it’s the truth in my opinion. Keith
Bodde her 1 natt i oktober 2022

6/10 – Grei

KAYOKO

Reiste med familie
Likte: Renhold
施設は綺麗でしたか値段のわりにアメニティが少なかったり、4泊したのにタオルが足りてない日があったりしました。また、朝ごはんのクオリティが低かったです。
Bodde her 4 netter i september 2022

8/10 – Bra

Yun Kwan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

8/10 – Bra

Yun Kwan

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2022

6/10 – Grei

Julie

Reiste med familie
Likte: Renhold og personale og service
Good location in the Sukumvit ski. Many places to eat within walking distance and they provide shuttle service to the EMQuartier mall (BTS station). All the staff members were very professional, helpful and friendly. The room is extra large. *Seems that the hotel does not get the needed attention from Noveltel because I overheard the kitchen buffet area personal complain that the management did not have the funds to cover some supplies and that person had to use their own money to purchase the juices, the sugar, the jams. In addition, the towels are the thinnest and torn towels I have ever encountered in a "top" hotel. The sewer smell in the restroom is prominent if the air-condition is not on. I understand that this hotel is in the heart of BKK and obviously, lots of infrastructure all around but the smell can be a nuisance.
Bodde her 24 netter i august 2022

4/10 – Dårlig

Sasima

Bodde her 5 netter i august 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
とてもキレイなホテルです。 ランドリーがベランダにありとても重宝しました。
Bodde her 3 netter i august 2022

2/10 – Forferdelig

Nikita

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It is an extremely old property despite renovation. Breakfast selection is limited, you’ve to select a main course (terribly oily noodles and fried rice) and egg from a menu (not a buffet style). Room is extremely run down, torn bed spread which was unclean, spoilt washing machine and the interior of the room is super dusty. The staff did not bother to change the toilet rug and dared to put the dirty toilet rug back after house keeping. Room air con was faulty. Towels were torn. Swimming pool isn’t well maintained. The hotel provides a tuk tuk service to the nearest mrt station, but this was not told to us when we checked in. The staff even told us to walk to the mrt station which is a about 20-30mins walk from the hotel. Terrible service. For an Accor brand, it is certainly a disgrace for a 4 star hotel. It is more of a Air BNB apartment than hotel. Novotel at Platinum is way more worth the dollar.
Bodde her 3 netter i august 2022

8/10 – Bra

JIAH

Likte: Renhold og personale og service
Ok
Bodde her 1 natt i august 2022

2/10 – Forferdelig

Nalin

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
อุปกรณ์ในห้องไม่ครบ ขอไปหลายรอบกว่า จะรู้ว่า นอกจากที่ขอไปยังมีอย่างอื่นที่ไม่ได้ตั้งแต่แรกมาด้วย การตรวจความเรียบร้อยก่อนเปิดห้องให้เข้าพักคือ 0/10 ? คีย์การ์ดใช้ไม่ได้ สามรอบ ในวันเดียว เข้าห้องไม่ได้ ต้องเดินลงไปแจ้งรีเซปชั่นซึ่งไกลมากกกก เดินวนไปมาสองรอบ เหนื่อยสุดๆ โทรศัพท์ไม่มีตรงโถง แจ้งพนงไม่ได้ พอลงไปแจ้ง บอกจนทให้เช็คก่อนให้คีย์การ์ดมาด้วยนะ เอามาใหม่ ก็ยังใช้ไม่ได้อยู่ดี บนเตียงมีรอยรองเท้าสีดำเหยียบกลางเตียง พนักงานรีเซปชั่น พนักงานแผนกอาหาร ไม่สวมหน้ากากอนามัย จริงๆ มีจะพักอีกรอบแต่ทนสิ่งที่เจอไม่ไหว เลยยกเลิก ไม่ไปแล้วค่า
Bodde her 2 netter i juli 2022

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Total disappointment
This hotel is not 4-star hotel at all. Old-fashioned with very limited services. No coffee maker or a kettle in the room, no vending machines. Broken furniture in the room and torn bed sheets. The hair dryer was broken. The official check in time is 2 pm. On my arrival at 5 pm the room was not ready. I had to call the hotel.com to resolve the issue. Two grey color heavily used towels were hanging in the bath room. The bottom line, the hotel is 2.5 stars. Do not book.
Bodde her 4 netter i juli 2022

2/10 – Forferdelig

Hyuk og Honolulu

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Previous review were all correct.
Bodde her 3 netter i juli 2022

8/10 – Bra

Orachorn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2022

8/10 – Bra

SWAYAMBHU

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location
Bodde her 4 netter i april 2022

4/10 – Dårlig

Bimal og Burke

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very deceiving. No Standard as other Novotel. Breakfast fees was taken but no buffet and not clear about its kind . Very dissatisfied.
Bodde her 6 netter i mars 2022

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i juli 2021
Svar fra Metropole Residence den 23. aug. 2021
Thank you for stay with us

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i juni 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2021
Svar fra GSA den 6. mai 2021
Thank you for your kind support and comment.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mai 2020
Svar fra GSA den 2. juli 2020
Thank you for your kind comment! We appreciate and look forward to seeing you in next opportunities.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
cozy and modern place
Bodde her 1 natt i mai 2020
Svar fra GSA den 2. juli 2020
Thank you for your kind comment! We appreciate and look forward to seeing you in next opportunities.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold
Bodde her 2 netter i april 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2020
Svar fra GSA den 15. mars 2020
We are appreciate for your kind comment! and hopefully to see you in your next opportunities.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2020
Svar fra GSA den 15. mars 2020
We are appreciate for your kind comment! and hopefully to see you in your next opportunities.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Central business location
Very well located in the residential area behind Emporium dept store. Convenient dining and close proximity to BTS and Airport train. Walkable neighborhood.
Bodde her 1 natt i mars 2020
Svar fra GSA den 10. mars 2020
Thank you so much for your kind comment! hope to see you again in your next opportunities.

10/10 – Utmerket

Marc og Montreal

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel very well located just minutes away from shopping malls and BTS yet on a nice quiet street with amazing staff, warm welcome, friendly and very helpfull. . Excellent quality for the price. Spacious rooms, well equipped. Swimming pool and gym are great.
Bodde her 1 natt i februar 2020
Svar fra GSA den 7. mars 2020
We are very appreciate with your kind comment! And hopefully to see you soon in your next opportunities.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2020
Svar fra GSA den 4. mars 2020
Dear Valued Guest, We are appreciate with your kind comment. Best Regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold
Bodde her 1 natt i februar 2020
Svar fra GSA den 4. mars 2020
Dear Valued Guest, Hope to see you again in next opportunities.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2020
Svar fra GSA den 13. feb. 2020
Thank you for your feedback! hopefully to see your booking in your next opportunities very soon!