Utendørsbasseng, bassengparasoller og solsenger
Sjekk tilgjengelighet

Anmeldelser av Novotel Bangkok Sukhumvit 20

4.5 out of 5
Novotel Bangkok Sukhumvit 20
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province)

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 620 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 301 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 54 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 1002 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

liu saiphin

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra Kanta Hanvesakul - Resident Manager den 14. feb. 2024
Dear liu saiphin,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back.Yours sincerely,

8/10 – Bra

Kari

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell like ved Sukhumvit
Vi hadde en deilig suite med to rom og et stort baderom. Drinker og snacks ble tilbudt gratis hver kveld i en lounge. Svømmebassenget var meget innbydende. Frokost buffeten var innholdsrik og god.
Bodde her 3 netter i desember 2022
Svar fra Kanta Hanvesakul - Resident Manager den 23. jan. 2023
Dear Mr. Kari,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments on our breakfast. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Per Olav

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juni 2022
Svar fra Kanta Hanvesakul (Resident Manager) den 6. juli 2022
Dear Mr. Spillum, We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok
Bodde her 4 netter i desember 2019

10/10 – Utmerket

Mariosh

Bodde her 4 netter i desember 2019

8/10 – Bra

Linda

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i november 2019

8/10 – Bra

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i oktober 2019

8/10 – Bra

Trond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fint hotell
Veldig fint hotell. Litt lang gåavstand til shopping/uteliv. Men passer bra som familiehotell. Frokostbuffet var veldig bra og mye å velge i.
Bodde her 2 netter i august 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good hotel in the Sukhumvit area. The only disappointment was noise from the neighbour room through a connecting door. It was obviously closed but noise canceling not good enough. Friendly staff and great service level.
Bodde her 2 netter i august 2019

8/10 – Bra

Kristin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2019

10/10 – Utmerket

Per Olav

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Moderne og flott hotell, bare røyking trekker ned
Jeg har bodd flere ganger på Novotel Sukhumvit 20 de siste årene og hotellet er blitt en favoritt for meg. Dette skyldes at hotellet er nytt og moderne, med flott beliggenhet og topp service. Rommene er godt utstyrt med moderne bekvemmeligheter, flott regndusj på badet og fine detaljer. Jeg valgte å oppgradere til Club-level, noe som kan anbefales.Det er veldig avslappende å nyte den flotte utsikten og solnedgangen fra loungen i 25. etasje til et par glass vin og deilig snacks i rolige omgivelser. Sky 20, den nye takbaren kan også anbefales. Frokosten imponerer, den er veldig innholdsrik og med god plass. Andre hoteller har problem med kødannelse foran kokken som lager omeletter og egg, men her var planløsningen meget god. Servicen til de ansatte i resepsjonen, poolbaren, rooof top bar og i club lounge er meget god. En negativ ting er at det er for mye sigarettrøyking på hotellet. Frokostsalen har en uteavdeling, der vi som kommer fra kalde land kan nyte å spise under åpen himmel, men dette blir ødelagt av askebegre på bordene og folk som kommer ut for å stå og røyke sigaretter. Synd å ødelegge denne delen av frokostrestauranten med passiv røyking og stinkende askebegre. Samme problem ved pool-ommrådet, der det er mange som sitter og røyker både ved bordene når andre skal spise lunsj eller ved solsengene. Mange store og velrenommerte hotellet har egne røykeområder ved bassengområdet der sigaretter ikke sjenerer andre gjester. Håper hotellet innfører røykeforbud i 2019.
Bodde her 3 netter i januar 2019

10/10 – Utmerket

Irene Hansen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet og fasiliteter var bra på alle måter, hjelpsomt personale , gode fasiliteter. Bare en ting var skuffende. Da vi ankom med flyet tidlig om morgenen ba vi om tidlig sjekk inn siden rommet var ledig. De forlangte nesten ett betaling for ett ekstra for det , noe vi avslo. Hadde ellsrts ett fint opphold der.
Bodde her 1 natt i desember 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Eneste trekk var lav temperatur i lobby og frokostsal
Bodde her 2 netter i januar 2019

8/10 – Bra

Jens Petter og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel with a good location
A nice hotel at a good location. Only a 5 mins walk to Asok Sky Train station and several good and affordable restaurants nearby. Great views from the sky bar. The swimming pool is nice but a bit small.
Bodde her 3 netter i desember 2018

10/10 – Utmerket

Terje

Great location! Friendly check-in, clean rooms and a nice pool area. Wouldn’t hesitate to return! Stayed for a family wedding held at the hotel - also well organized.
Bodde her 2 netter i november 2018

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Great room, great staff, great location for party and shopping.
Bodde her 1 natt i oktober 2018

10/10 – Utmerket

Pål

Flott hotell
Flott hotell med hjelpsom og hyggelig personale! Flotte rom og godt renhold. Tett trafikk på Sukhumvit gjør taxiturene litt lange men gangavstand til Skytrain.
Bodde her 3 netter i september 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell
Fint stort rom og veldig bra svømmebasseng. Egner seg også for små barn da det ikke var for dypt.
Bodde her 5 netter i juli 2018

10/10 – Utmerket

Martin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell til både business og pleasure!
Deilig hotell med flott beliggenhet, god service og fin frokost. Fint bassengområde. 30 meters gange fra hotellet til nærmeste spisesteder, 5 min til Skytrain. Anbefales alle, ser også barnevennlig ut med eget barnebasseng og lekerom. Veldig fin skybar i 26. etg.!

8/10 – Bra

Amnuai

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det er fin Hotel med sentral 😊

10/10 – Utmerket

Tor Magnus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Mads

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Don og oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
Overall it was a good stay. Comfy bed gave me a good sleep. Area is ok with acceptable walking distance to bts. The bad experience I had was when they got me a taxi to the airport(don mueng). After few min drive the cab driver told me it would cost 600 bath + 120 for the high way. I argued and said I would only do the meter, but highway was fine. He refused and dropped me off and I had to get another taxi! This is something I expect hotel personal already have fixed! I was lucky I didn't miss my flight.
Bodde her 1 natt i januar 2018

10/10 – Utmerket

Thomas og Laguna Niguel

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall a very nice hotel. Good breakfast and convenient
Bodde her 1 natt i mai 2024
Svar fra Kanta Hanvesakul - Resident Manager den 23. mai 2024
Dear Thomas,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you had a wonderful stay and enjoyed at our hotel. Thank you for the compliments for breakfast, these comments will be shared with the team members and Senior Management. We look forward to welcoming you back soon!Yours sincerely,

10/10 – Utmerket

MAHER og Gorham

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my third time I book in this hotel in arrow is so good and I recommend everyone to book in this hotel
Bodde her 6 netter i mai 2024
Svar fra Kanta Hanvesakul - Resident Manager den 23. mai 2024
Dear Maher,Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you enjoyed your experience and thank you for your valuable score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

8/10 – Bra

Peter

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Top
Bodde her 2 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 23. mai 2024
Dear Peter,We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Teck Meng Wilson og Singapore

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice no fuss property
Bodde her 7 netter i april 2024
Svar fra Kanta Hanvesakul - Resident Manager den 26. apr. 2024
Dear Mr. Wilson,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

2/10 – Forferdelig

Jessica

Reiste med en gruppe
Likte ikke: Renhold, personale og service og fasiliteter
Our experience at Novotel was highly disappointing. The customer service was subpar, and we won't be returning or recommending it to anyone. Despite booking a two-night stay along with our friends, we were charged a deposit four times higher than theirs - $8000 baht compared to their $2000 baht deposit. When we politely inquired about the discrepancy, the staff was rude and dismissive. They told us not to worry about the larger deposit since we would get it back if there was no damage to the room. Even when considering adding breakfast to our reservation, we were quoted different rates than our friends who had just done the same. The entire stay was uncomfortable, with the night staff displaying unprofessional behavior. It's clear that it's an acceptable practice for them to profile guests and charge deposits accordingly. While we did eventually receive our deposit back, the whole ordeal left us feeling uneasy about the hotel's practices and treatment of guests.
Bodde her 2 netter i april 2024
Svar fra Nikolay Stoyanov - General Manager den 26. apr. 2024
Dear Jessica,Thank you for choosing Novotel Bangkok Sukhumvit 20 for your recent stay, and we appreciate your feedback. We apologize for any inconvenience you experienced during your visit, and we take your comments seriously.We regret the confusion regarding the deposit amount. Our standard policy is to collect a deposit for guest room charges, in case not prepaid, and incidental expenses, which usually cover food and beverage consumption within our premises. Deviations from this policy should be clearly communicated to guests.Please note that the receptionist, who checked you in, got confused by the additional charges for your early check-in and the fact that several rooms were under the same party. We are committed to improving our team’s performance and their understanding of our deposit procedures. Rest assured, we will address this internally to prevent similar incidents in the future.We also would like to apologize for not clearly explaining our breakfast rate policies. We do offer discounted, fully prepaid rates upon check-in. If these rates are not secured at that time, our standard walk-in rate applies at the restaurant.Once again, we are sorry if you felt uncomfortable during your stay. Our employee’s intention was not to make you feel this way, and we appreciate your understanding.Profiling guests based on deposits is not our practice, and we apologize for any negative impression. On the contrary, we are glad that you eventually received your deposit back. Your feedback highlights areas where we can improve, and we appreciate your patience.We value your feedback as it helps us enhance our service. We hope that this experience will not prevent you from visiting us again in the future.Warm regards,

10/10 – Utmerket

Tibor

G
Bodde her 5 netter i april 2024
Svar fra Kanta Hanvesakul - Resident Manager den 10. apr. 2024
Dear Tibor,We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Bogdan Mihai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Kanta Hanvesakul - Resident Manager den 10. apr. 2024
Dear Bogdan Mihai,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

TOMOYO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Kanta Hanvesakul - Resident Manager den 3. apr. 2024
Dear Tomoyo,We very much appreciate your score rating regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Magnus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Kanta Hanvesakul - Resident Manager den 3. apr. 2024
Dear Magnus,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 – Bra

Rajeshwar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was very clean and well kept.
Bodde her 2 netter i mars 2024
Svar fra Kanta Hanvesakul - Resident Manager den 3. apr. 2024
Dear Rajeshwar,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Sharmistha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to transportation on metro.
Bodde her 3 netter i mars 2024
Svar fra Kanta Hanvesakul - Resident Manager den 3. apr. 2024
Dear Sharmistha,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us and found the hotel location to be convenient. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Yuki

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
近くにあるカフェやレストランが好きなので、環境も好きです。本当に特に不満がないホテルでした。プールがやや混んでいたけど、ホテルのせいではないし。
Bodde her 2 netter i mars 2024
Svar fra Kanta Hanvesakul - Resident Manager den 3. apr. 2024
Dear Ms. Yuki,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the wonderful comments. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Maung Tun

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
In business district area and convenient.
Bodde her 2 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 11. mars 2024
Dear Maung Tun, Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to learn that you enjoyed your stay with us and liked our hotel location. Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

8/10 – Bra

Alan og Katy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 19 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 1. mars 2024
Dear Khun Alan,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Patric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Novotel is at a great and convenient location.
Bodde her 3 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 27. feb. 2024
Dear Patric,Thank you very much for taking the time to review your recent experience with us. We are pleased to know that you enjoyed your experience and thank you for your valuable score, which will be shared with our team members.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at Novotel Bangkok Sukhumvit 20.We look forward to welcoming you back.Yours sincerely,

8/10 – Bra

Hon Chun Andy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 27. feb. 2024
Dear Hon Chun Andy,Thank you very much for your rating regarding your recent experience with us. Your review are important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We are really looking forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Allan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyday room cleaning, clean gym and swimming pool. Massage at hotel was also amazing.
Bodde her 8 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 27. feb. 2024
Dear Allan,Thank you very much for taking the time to write your review regarding your recent experience with us. We are very glad to learn that you had an enjoyable stay and thank you for the massage in the hotel. These comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Shiozaki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel. I would like to select this hotel if have a chance to visit Bangkok again.
Bodde her 3 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 21. feb. 2024
Dear Khun Shiozaki,Thank you very much for taking the time to write your review regarding your recent experience with us. We are glad to learn that you enjoyed your stay. Please rest assured that we are committed to providing the highest level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back soon.Your Sincerely,

8/10 – Bra

SHENG-YI

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
服務好、整潔。
Bodde her 4 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 21. feb. 2024
Dear SHENG-YI,We very much appreciate your review regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Utmerket

Bruce og Collingwood

Bodde her 3 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 3. apr. 2024
Dear Mr. Bruce,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Izidor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 14. feb. 2024
Dear Izidor,Thank you very much for taking the time to review regarding your recent experience with us. We are very glad to learn that you had a great experience and thank you for the wonderful score. Your review is very important for us in ensuring that we provide the best level of services and facilities to our guests, such as yourself at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

Edna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great! Thank you for all the staff at Novotel Sukhumvit 20👍
Bodde her 3 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 14. feb. 2024
Dear Khun Edna,Thank you very much for taking the time to write your review regarding your recent experience with us. We are pleased to know that you had an enjoyable stay with us. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please rest assured that we are committed to providing the highest level of services and facilities to our guests for which the Novotel Bangkok Sukhumvit 20 is renown. We look forward to welcoming you back.Yours sincerely,

6/10 – Grei

Masaya

Likte: Renhold
Good
Bodde her 2 netter i februar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 14. feb. 2024
Dear Masaya,Thank you very much for taking the time to rate the score regarding your recent experience with us. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Please feel free to share more details at H9343-GM2@accor.com for our improvement.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

10/10 – Utmerket

DONGSEOP

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
가성비 좋은 숙소
도심에 있어 이동하기도 편하고, 가성비 괜찮은 곳입니다. 출장가시거나, 여행시 이용하기 좋아요
Bodde her 2 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 6. feb. 2024
Dear r2thebizel,Thank you for your wonderful review! Your comments will be shared with our entire team as it always nice to hear that our guests have enjoyed their stay.Thank you once again for your valuable feedback and we look forward to welcoming you back soon!Yours sincerely,

10/10 – Utmerket

Luisa

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 6. feb. 2024
Dear Ms. Luisa,Thank you very much for taking the time to rate the score regarding your recent experience with us. We are very glad to learn that you had a pleasant stay. Your feedback is very important for us in ensuring that we provide the best level of service to our guests, such as yourself.Please rest assured that we are committed to providing the highest level of services and facilities to our guests at the Novotel Bangkok Sukhumvit 20. We look forward to welcoming you back.Yours sincerely,

8/10 – Bra

Tobias

Likte: Personale og service og romkomfort
Likte ikke: Renhold
Hotellet börjar bli ganska slitet och städningen i hörnen behöver bli bättre. Har bott här många gånger sen det öppnade för att det var rent och fräscht. Det ligger bra till och är fortfarande ganska prisvärt men letar nog efter ett nyare hotell till nästa resa.
Bodde her 5 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 6. feb. 2024
Dear Mr, Tobias, Thank you very much for taking the time to write your review regarding your recent experience with us. We do apologize for the inconveniences that your experience was not met the expectation regarding the cleanliness. Please rest assured that the matter has been shared with the department heads concern for immediate improvement. Your comments are very important for us in ensuring that we provide the best level of service to our guests, such as yourself. Once again please accept our sincere apologies and we look forward to welcoming you back.Yours sincerely,

8/10 – Bra

Michael og Floersheim

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gutes Stadthotel in top Lage bei mehreren großen Malls. Viele gute Essensmöglichkeiten in unmittelbarer Nähe. 7/11 ist 2min zu Fuß entfernt. Zimmer haben eine gute Größe, sind mittlerweile aber etwas in die Jahre gekommen. Schmälert den insgesamt guten Eindruck aber nur minimal. Der Infinitypool und die skybar sind absolut zu empfehlen, ebenfalls das sehr gute Frühstück mit einer reichhaltigen Auswahl. Wir haben uns rundum wohl gefühlt, danke für den schönen Aufenthalt 🙏
Bodde her 4 netter i januar 2024
Svar fra Kanta Hanvesakul - Resident Manager den 2. feb. 2024
Dear Mr. Michael,Thank you for your wonderful review! It is such a joy to hear that you have enjoyed your stay and every aspect of the hotel from the arrival experience to the Sky Bar. We have shared your comments with our entire team, as we strive to ensure that all our valued guests are provided with the best level of services. We all express our thanks for your business and hope we’ll have the honor of welcoming you back once again.Yours sincerely,