Dear Kevin, thank you for sharing your experience with us. We're glad to hear that you found our staff kind and helpful. However, we're sorry to learn that the room you booked did not quite match the description and pictures provided. Please accept our apologies for any disappointment this may have caused. Your feedback is valuable, and we will review our room descriptions and images to ensure they accurately represent the accommodations we offer. Look forward to welcoming you again in the near future.Best regards,Solitaire Management Team

Dear Lars Ole, thank you for sharing your feedback regarding the breakfast buffet during your recent stay with us. We appreciate your input, and it's valuable to us as we continuously strive to enhance the guest experience. We regret to hear that the breakfast selection did not meet your expectations. Your comments will be shared with our culinary team for further evaluation and improvements. We aim to provide a diverse and satisfying breakfast experience for our guests, and we apologize if we fell short in this regard during your stay. Your feedback helps us better understand our guests' needs, and we are committed to making the necessary adjustments to ensure a more enjoyable experience in the future. We appreciate your patronage, and we hope to have the opportunity to welcome you back for an improved stay.Best regards,Solitaire Management Team

Dear Atle, thank you for selecting to stay with us and thank you for your review score. We are looking forward to welcoming you again soon.Best regardsSolitaire Management Team

Dear Sara, thank you for choosing Solitaire Bangkok Sukhumvit 11 and for your positive feedback. We're delighted to hear that you enjoyed the location, facilities, and fantastic breakfast during your stay. We strive to provide a memorable experience for our guests, and we're pleased to know that we met your expectations. It would be our pleasure to welcome you back for another enjoyable stay. Looking forward to the opportunity of hosting you again.Best regards,Solitaire Management Team

Dear Thor Martin, thank you for sharing your feedback, and we appreciate your honest comments about your experience at our hotel. We apologize for any inconvenience caused by the unusual smell and the presence of items that made you feel uncomfortable. We take your concerns seriously, and we will investigate the issues raised to ensure that our guests have a comfortable and enjoyable stay. Your positive mention of the impeccable service in the bar is appreciated, and we are sorry to hear about the challenges you faced during breakfast. We will review our breakfast processes to ensure a smoother experience for our guests. We value your feedback and hope to have the opportunity to address your concerns and provide a better experience in the future.Best regards,Solitaire Management Team

Dear Paal R, thank you for bringing this concern to our attention. Your feedback is important to us, and we take security and the safety of our guests seriously. We apologize for any inconvenience you experienced during your stay in the separate building. We will immediately address this issue to ensure that the necessary security measures are in place, including keycard access for the elevator and improved surveillance in that area. Please be assured that your feedback will be used to enhance the safety and security of our facilities. If you decide to stay with us again in the future, we hope to provide you with a much-improved experience. Your safety and comfort are our top priorities.Best regardsSolitaire Management Team

Dear Edith, thank you for sharing your positive feedback about your recent stay at our hotel. We're delighted to hear that you enjoyed your spacious room and found the transportation to Terminal 21 convenient. It's great to know that you had a chance to relax and enjoy our nice pool. We strive to provide our guests with a comfortable and enjoyable experience, and we're pleased to hear that we were able to meet your expectations. We look forward to welcoming you back on your next visit.Warm regards,

Dear Jarle, Thank you for choosing to stay at Solitaire Bangkok Hotel and leaving your review score here. We are glad that your experience was satisfactory. Looking forward to the opportunity to serve you again.

Dear Chung Wai Robin, we are sorry for the misunderstanding. Our hotel provide two type of room that has a balcony which are Jacuzzi Suite with Balcony and Grand Deluxe Pool with Balcony. We hope that this will not deter you from choosing to stay at Solitaire Bangkok. Best regards

Dear Leif, thank you very much for your valuable time posting your experience during your stay at Solitaire Bangkok Hotel. We are pleased to know that you have a memorable experience staying with us. Look forward to welcoming you in the near future.Best regards

Dear Valued guest, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future.Best regards

Dear Khun Herbert, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future. Best regards

Dear Valued guest, thank you for your recent stay with us and thank you for your valuable time sharing this review about your experience at Solitaire Bangkok. We feel so sorry that your overall experience did not meet your expectations; sincere apologies for that. I have passed on your comments to the head department as the comment is very important to us and it will be used to improve. Your feedback is very important to us. Please be assured that we take appropriate measures to solve the problem and prevent it from happening again in the future. We appreciate you sharing your concerns, and we hope that you will provide us the opportunity to better serve you in the near future. Best regards

Dear Khun Yngve, thank you for your feedback. It would be helpful if you let us know what is wrong so we can address what has been wrong and fix it in the future. Best regards Management Team

Dear valued guest, thank you for choosing to stay at Solitaire Bangkok Hotel. It is a pleasure to know that you met your expectations during your stay. Your feedback is valuable to us. Look forward to welcoming you back again soon. Best regards

Dear Sverre, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future. Best regards

Dear Gustavo, we appreciate your selection to stay at Solitaire Bangkok Hotel. It is a pleasure to know that we have met your expectations during your stay. Your feedback is valuable to us. Sincerely thank you for your valuable time writing your experience and we are delighted to hear that you enjoyed your trip. We hope to see you again in the near future. Best regards

Thank you for taking your time sharing your feedback with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future. Best regards

Dear Khun Vegard, thank you for taking your time sharing your feedback with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future. Best regards

Dear valued guest, thank you for choosing to stay at Solitaire Bangkok Hotel. We are delighted that you had a pleasant stay and enjoyed it. Your feedback is valuable for us as it helps us to improve with a better service. Thank you once again for your review and we hope to welcome you again upon your next visit to Bangkok. Best regards

Dear Petter, thank you very much for giving your valuable time writing this comment about an experience during your stay. We are looking forward to seeing you again for another experience at Solitaire Bangkok Hotel. Best regards

Dear John, thank you for your kind feedback! We're delighted to hear that you had a great time and found our staff exceptional.We look forward to welcoming you back for another wonderful stay.Warm regards,Solitaire Management Team

Dear Arita, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regardsSolitaire Management Team

Dear Norio, thank you for selecting to stay with us and thank you for your review score. We are looking forward to welcoming you again soon.Best regardsSolitaire Management Team

Dear Kei, thank you for your positive feedback! We're pleased to hear that you found our hotel clean and well-maintained, and that you had no issues with bedbugs.We look forward to welcoming you back for another comfortable stay.Warm regards,Solitaire Management Team

Dear Ki Chung, thank you for your feedback! We're glad to hear that you found our hotel clean.We look forward to welcoming you back for another pleasant stay.Warm regards,Solitaire Management Team

Dear Hoa, thank you for your wonderful feedback. We're delighted to hear that you found our hotel excellent.We look forward to welcoming you back for another outstanding stay.Warm regards,Solitaire Management Team

Dear BOON KIAT, thank you for your feedback regarding the Sky Bar. We appreciate your suggestion to make it accessible for all guests instead of only those staying in our rooftop rooms.Your input is valuable to us, and we will consider this suggestion as we strive to enhance the experience for all our guests.Thank you for staying with us, and we hope to welcome you back in the future.Warm regards,Solitaire Management Team

Dear Anusi, thank you for your kind words. We're delighted to hear that you had a great stay with us.We look forward to welcoming you back for another enjoyable experience in the future.Warm regards,Solitaire Management Team

Dear Anusi, thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay, found our place nice, and appreciated the spacious room and really nice furniture.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Solitaire Management Team

Dear Stephen, thank you for your kind feedback.We are pleased to hear that you enjoyed our friendly staff and convenient location. Your satisfaction is important to us, and we are delighted that you had a positive experience.We look forward to welcoming you back soon.Warm regards,Solitaire Management Team

Dear Yuen Ping, we sincerely apologize for the oversight regarding your VIP member access during your check-in. Please accept our deepest apologies for any inconvenience or disappointment this may have caused.Your feedback is crucial to us, and we will review our procedures to ensure that all VIP members are properly recognized and provided with the benefits they are entitled to upon check-in.We truly value your loyalty as a VIP member, and it is important to us that you receive the exceptional service and privileges you deserve. We regret that we fell short in this instance and appreciate you bringing it to our attention.We apologize for the oversight, and we hope to have the opportunity to make it right for you in the future.Warm regards,Solitaire Management Team

Dear Brian Chung Giet, thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our quiet location along the busy street, as well as our steam room and gym facilities.However, we apologize that our breakfast fell below your expectations. Your feedback is important to us, and we will review it with our culinary team to identify areas for improvement and ensure a more satisfying breakfast experience for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay next time.Warm regards,Solitaire Management Team

Dear Ross, thank you for your kind words and for highlighting the cleanliness of our facilities and the helpfulness of our staff. We're thrilled to hear that you had an amazing experience with us and that you found our location convenient. Your feedback motivates us to maintain our standards and continue delivering exceptional service to all our guests.Warm regards,Solitaire Management Team

Dear Ming Liang, thank you for selecting to stay at Solitaire Bangkok and taking your time sharing your feedback. We are looking forward to welcoming you again in the near future.Best regardsSolitaire Management Team

Dear Said, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again soon.Best regardsSolitaire Management Team

Dear Jasmine, thank you for sharing your feedback with us. We apologize that the cleanliness and condition of the rooms did not meet your expectations during your stay. Maintaining a high standard of cleanliness is paramount to us, and we will address this issue with our housekeeping team to ensure improvements are made.We understand that the location of the hotel may have presented challenges with noise and transportation due to its proximity to a busy alley. We apologize for any inconvenience this may have caused you.We're pleased to hear that you found our staff nice, patient, and friendly. Your kind words will be shared with our team, and we appreciate your acknowledgment of their efforts.We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,Solitaire Management Team

Dear Andrew, thank you for your feedback. We're pleased to hear that you found our room excellent and enjoyed our convenient location.We apologize if the breakfast did not meet your expectations in terms of variety or quality. Your feedback is important to us, and we will take it into consideration as we strive to improve our offerings.We appreciate your patronage and hope to have the opportunity to welcome you back for another enjoyable stay.Warm regards,Solitaire Management Team

Dear albert, thank you for sharing your feedback. We're delighted to hear that you had a very good experience during your stay with us.Your satisfaction is our top priority, and we're glad that we could contribute to making your stay enjoyable. If there's anything specific that stood out to you or any areas where we can improve, please don't hesitate to let us know.We look forward to welcoming you back for another great experience in the future.Warm regards,Solitaire Management Team

Dear TAKASHI, thank you very much for giving your valuable time writing this comment about an experience during your stay. It is a pleasure to know that we have met your expectations during your stay. Look forward to welcoming you in the near future.Best regardsSolitaire Management Team

Dear Byron, thank you for sharing your feedback with us. We're glad to hear that you found your room nice and comfortable.We apologize for any inconvenience caused by the dim lighting and crowdedness in the lobby during check-in. Your feedback is important to us, and we will take it into consideration as we strive to improve the overall guest experience.We appreciate your understanding, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Warm regards,Solitaire Management Team

Dear Emanuel, thank you for taking your time to share your review score with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again soon.Best regardsSolitaire Management Team

Dear Otozo, we apologize for the inconvenience you experienced with transportation during your stay. We understand the importance of easy access to transportation options for our guests. However, we do provide a shuttle service for guest to Terminal 21 and BTS Nana.Your feedback is valuable to us, and we will review our transportation services to see how we can improve and better assist our guests with getting to and from the main road.We're sorry to hear that your experience with us did not meet your expectations, and we hope you'll consider giving us another chance to provide you with a more positive experience in the future.Warm regards,Solitaire Management Team

Dear Steven, thank you for taking your time to share your review score. Look forward to welcoming you again at Solitaire.Best regardsSolitaire Management Team

Dear Gabriel, thank you for taking your time sharing your feedback with us regarding your stay at Solitaire Bangkok. Look forward to welcoming you again in the near future.Best regardsSolitaire Management Team

Dear Gabriel, thank you for your wonderful feedback! We're thrilled to hear that you had a very nice experience during your stay with us.It's fantastic to know that you found our staff helpful and that our location was convenient for exploring the local area, including the Terminal 21 shopping mall and nearby dining options.Your satisfaction is our top priority, and we're delighted that we succeeded in providing you with a positive experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Solitaire Management Team

Dear Santana, thank you for sharing your score for your stay. Looking forward to seeing you again at Solitaire Bangkok Hotel.Best regardsSolitaire Management Team

Dear Mark, thank you for sharing your detailed feedback with us. We're pleased to hear that you found our hotel conveniently located near Nana station, with a lively neighborhood and convenient amenities nearby.It's great to know that you enjoyed the pool area and the bar/lounge next to it, as well as the well-designed room layout, which is suitable for both leisure and business travelers.We appreciate your observations regarding the cleanliness and maintenance issues in the room. Your feedback is invaluable to us, and we will address these areas with our housekeeping and maintenance teams to ensure that our standards are consistently met.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Solitaire Management Team

Dear Paula, thank you for sharing your feedback with us. We're pleased to hear that you found Solitaire Bangkok conveniently located within a 15-minute walking distance to the train station.We understand the importance of accessibility for our guests, and we're glad that our location suited your needs in terms of transportation.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Solitaire Management Team

Dear Risa, thank you for your feedback! We're delighted to hear that you found Solitaire Bangkok cozy and clean during your stay.Creating a comfortable and clean environment for our guests is a top priority for us, and we're thrilled that we could meet your expectations in this regard.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another cozy and enjoyable stay in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Solitaire Management Team