Hoteller nær Banff og Lake Louise turistkontor

«Amazing stay. In room amenities are great: microwave, Nepresso coffee and tea, kettle, cutleries, plates, and toaster. Beds are comfortable. The shower is awesome. The hotel itself is clean, new, and has great ambience. Close to the main strip. So restaurants are all walking distance. The pool is across the street which can be an inconvenience but the pool itself is clean. The pool area has a jacuzzi, warm pool, and normal pool. Has underground parking, awesome for winter getaways. »

« Bon choix pour le buffet de déjeuner, chambre très propre et bien équipée, personnel très acceuillant. Sauna, bain vapeur et spa bien apprécié!»

«Great family hotel! I highly recommend it.»

«Everything was perfect for our one night stay at the Otter Hotel. The check in experience with the specialty coffee and tea selections was a highlight, they even have lactose free milk alternatives and send you to your room with a beautiful little package to make your drinks. Underground parking was very convenient and included in the rate. The hot tubs and sauna were a great way to end the day and the breakfast in the lobby restaurant was delicious and we had great service. We will definitely ...

«Place was super clean, in a good location and loved the cabinet in the hallway filled with towels, to, etc.»

«Fantastic stay. »

«The jets on the hot tub are terrible barely even felt them, the rooms were awesome and clean »

«Great location for the price»

«Great staff»

«Location was perfect . On the Bow river and only 2 blocks to downtown or walk to where ever you want to go. Room was adequate and clean. Staff was helpful and friendly. Underground parking provided was an extra bonus.. only complaint would be, the TV was extremely small. But how much TV do you watch on vacation? Lol»

«Had a newly renovated room with mountain view. Nice big bathroom with separate tub and shower. Giant entryway in room great for organizing outerwear and shoes. There was fruit, flavored water and coffee in cozy lobby. The parking lot was covered but too low to park under with our roof cargo carrier. Other pros were on site pool, hot tub and steam room and close to bus/shuttle stops. The main con is related to the layout. All the rooms have entry from outside so getting from pool back to room was ...

«I had a lot of troble finding a night. Confusing roads and signage poor»

«Litt slitt leilighet, den var bra utstyrt og stor. Bra basseng område ute og inne. Trivelig hotell ikke langt fra sentrum. Gratis buss hver 40 min.»

«Location was seller! Mattress was very uncomfortable. Wall Fireplace didn’t plug in, didn’t reach any outlets. »

«Got a terrible room with a view of the pool. The door to our room had issues opening and we had to get staff to help us get in. The room was clean but visibly old with cracks in sink and small holes in the bathroom door. »