Hoteller i Bancroft

«The room could have been cleaner. The ac worked well but needs to be clean. My daughter and I both had a reaction to the room air. The beds were very comfortable. Overall it was an ok stay. The staff were excellent and seemed to like their jobs. »

«Probably the worst hotel experience I’ve ever had. The showers did not work, the toilets did not flush, and we were unaware of that until after we used the toilets so the room smelled terrible. The rest of the evening because the toilet did not flush. I do not recommend going there. I called the front desk that morning and they were no help. I asked for a refund and they said a manager would be getting in contact with me today. I’ve yet to have a phone call from them zero out of 10 experience.»

«Everything was great »

«Nice place. Good casino. Food ok. »

«Very good variety at breakfast »

«.»

«Room smelled.»

«Very nice and welcoming staff. Our room was comfortable and walkable to get dinner. Our floor was missing its ice machine, otherwise zero issues.»

«The reception was perfect »

«Wonderful experience for my family. Breakfast employee was very accommodating and helpful with my assisting with options for my sons dairy allergy. Room was clean. »

«Clean, quiet, friendly staff and a nice breakfast. »

«Nice and well maintained. Friendly staff. Managers reception with complimentary beer, wine and snacks both night we stayed there. One of the best Hampton Inns we have stayed at»

«Was hard to find the entrance, two difference hotel check in’s at one desk was confusing, rooms were drab and outdated »

«Pool was nice»

«The Marriott was serviceable but the room lacked extra blankets, no microwave in the room, and they were short staffed in the cleaning department. I was informed by a letter shoved under the door that room cleaning was unavailable.»

«Decent place for the area»

«I think it was circumstantial, but there was a group in the hotel that made my stay very unpleasant. Shared spaces were dominated by this group and they were generally rude. I was enroute to another city and have always enjoyed stopping in Charleston and staying at this hotel. However, this time was simply awful. I wasn't able to take advantage of the amenities, especially breakfast, so I just left as soon as I got up the next morning. Room was fine, clean, but my experience other than that ...

«Our carpet in our room was soaked all throughout, front desk lady was very rude to not only us but other guests»

«No breakfast, but it wasn't far to find alternatives. You get what you pay for when we talk about room and neighbours..»