Hoteller i Balsam

«Parking fine. Didn't use pool»

«Very clean and nice staff»

«Hot tub not hot or bubbling, more like a warm bath, yuck. Breakfast- minimal but ok. Room clean and in order. Pool cloudy.»

«Good bang for the buck»

«Such a beautified property set right in the river. Will definitely stay again. Staff was friendly. Only complaint was TV in the room was not working properly but only being there for one night it wasn’t a big deal.»

«Great location proximity to WCU and very clean.»

«The room was very clean. The front desk staff person, however, was extremely rude. The checkin was right at 4:00, even though they were not full and rooms were available sooner. When I asked about waiting on the property until the room was ready, the front desk staff person told me I couldn't do that because I wasn't a registered guest. Then she added, "and you can go into the pool area." I wasn't going to the pool anyway.»

«did not like the stay. walls are thin and you hear people talking next door. sometimes doors are shut loudly. did not rest well»

«Very clean room. Friendly staff. Large room.»

«Convenient location with a friendly staff. The sleeping room was extremely clean with good linen and attention to detail other than a plastic ice bucket that was cracked. Parking lot was in serious need of a clean up. Electronic door lock was slightly faulty. One of the key cards didn't work at all. Toilet needed to be flushed twice to cleanse anything from it. When I turned the hot water on in the tub it came out brown initially. The hot water had a slow drip and the shower head barely ...

«If location is important to you, then call this location to confirm their actual address. Expedia has an incorrect address for this location. We tried to correct it with their Customer Service but we were not successful. The hotel itself was great the employees were super nice, the pool was great.»

«Great resort, with a big casino. A nice stay»

«Excellent staff. Caring and helpful. Clean! Nice breakfast. Spacious king size bedroom. Only issue was the single elevator failed and climbing 3 stories was no fun at all. Fortunately it failed one day ago and not at the start of our weeklong stay.»

«small tv»

«Clean room, friendly staff»

«They are in midst of remodeling. We loved the location with river view. Hoping the rooms are completely remodeled next time we visit»

«This is a Hotel from the early 20th century. It has wonderful character. It doesn't have AC but does not really need it due to being up in the mountains at about 3500 ft. a room fan and open window was more than adequate. We had small issue with a smoke detector battery getting low and the detector started chirping at 4 in the moring. They don't have over night staff so it was fixed in the morning while we were out and fixed by noon. They do have a weekend breakfast that was very good.  ...

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«Would have been nice to know thst the place was being remodeled. Changed the lock on our door after 6pm. Had to go down to front desk to get jew key cards, after geing told we didn't heed to. First room had ants, and although they did gove us a new room, they couldnt be bothered to apologize. The 2 indivuduals that did breakfast were fantastik. Veey friendly and on top of everything»