Hoteller i Balsam

«Great resort, with a big casino. A nice stay»

«Everything was good. Comfortable, clean, convenient. Staff was cordial and efficient. Worked perfectly for us, but just not a 5 star hotel. Will stay there again.»

«Great place to stay. The staff was so friendly»

«Liked the staff, lobby and front porch of the hotel with the available rockers. Liked the coffee availability in the lobby but think you should consider a complimentary grab and go breakfast such as assorted yogurts, bananas and packaged bakery products that guest could grab for a quick fill up before exploring the area if they so desire. Room was just okay to me. Did not like the carpet block tile flooring in the room and also did not like the outdated bathroom fixtures including the older ...

«This is a BEAUTIFUL place to stay. VERY friendly and 100% CLEAN!!! Breakfast was great and this is a perfect place for us to stay again ***** 🌟🌟🌟🌟🌟»

«Everything was nice and clean and the place was quiet. We will be back»

«nothing all was great»

«Staff was helpful and room was nice.»

«Very clean, excellent mattress, pleasant surroundings.»

«Our "Boston" girl in the office was absolutely AMAZING!! Give her a salary increase!! 😃The landscaping definitely adds to the stay because you definitely relax and enjoy the natural setting. We will definitely be back!!»

«Clean room, heat and ac worked well. They even provided microfiber towels to wipe down the motorcycle. I would stay here again.»

«Staff was great»

«Our room was clean, no bad odor, hot tub and pool clean, parking was not bad also»

«Parking was easy, room was clean, air conditioning worked well. Our room had balcony with river view which was so serene & beautiful! Not much options for breakfast though, very very basic. Overall good for 1 night stay.»

«This was a great location on our way through Maggie Valley. The outdoor area and live band on a Saturday night was a perfect way for us to end our day. The staff in the location was great. Would definitely stay again.»

«Always enjoy staying here due to proximity to the town and ample parking. We did run into problems with WiFi , staff attempted to resolve quickly. Toiletries and towels provided. Coffee available. »

«We arrived and checked in properly, that’s where the positives end for this property. Upon the property manager showing us our room she had a sticky note on the thermostat which stated “do not change “ in bold letters. The temperature in our 2nd floor room was 79, not hateful but it escalated to 83 by 6 pm. I then sent a message to the manager indicating our frustration and wanted immediate attention. She provided 2 options, a fan or installation of a window unit. She continually indicated ...