Hoteller i Bala-Cynwyd

«Breakfast was good. Property and surrounding area is beautiful. We did notice my sister who checked in immediately after us, got a completely different welcome. She was given water, was asked why she was visiting the area, was told about complimentary cookies. We got none of that. Staff seen around the property was not friendly. »

«This place was all about the location and we enjoyed a festive Friday in Phoenixville. Everything was clean though not the most updated. Very tight room but a decent place to lay your head.»

«very good overall»

«Very good security and staff - rooms are very nice»

«I STAY THERE OFTEN»

«Ok hotel with spacious room. The breakfast isn’t any good. We arrived 40 minutes before it closed. Most was empty.. there wasn’t even coffee left…and the woman who worked there obviously wasn’t going to do anything about it. Checking in was difficult. There is no reception and we where supposed to receive a mail or textmessage with instructions, which we didn’t. Apparently they could not send a message to an European phonenumber….We where able to get in contact over the phone, and it worked ...

«The property is well maintained. The room was very spacious, clean and had all my needed amenities. Staff were courteous and helpful.»

«Good»

«Amazing for the price»

«The staff were more engaged with their own conversations than actually welcoming me as a guest and focusing on my stay. It was especially striking because I was the only guest upon my arrival and the only guest at the buffet upon my arrival. When addressing me they rushed and then quickly returned to laughing and hanging out together»

«I reserved a room with 2 queen beds. When we got there, it was a king with a dirty pull out. I was told they were sold out of 2 queens until I went down to the front desk and asked for sheets and blankets for the pull out. Then, suddenly a room with 2 queens became available, so we had to pack up and move our things to the newly found room.»

«Room was dirty. Location was pretty good.»

«The staff responded quickly to our request and with a smile»

«Nasty except waffle maker»

«Arrived at property and upon check in was told there was an additional $10 per day parking fee . Clerk at desk was very unsure of himself and took a while to check us in. In the room the tv remote didn’t work properly and the room was freezing . Thermostat on wall doesn’t control anything . Went to unit and it was set at 60 degrees. The unit made such a squealing noise when running we shut it off totally . Then there were no face tissues . The box was empty and no replacement and then the ...

«I do not recommend this hotel, it's old and outdated.Guests were awakened out of their sleep due to a fire alarm caused by a water leak. There were trash cans in the hallway near my room collecting water from the ceiling. Room was not clean.»

«good»

«Wonderful Hotel great food and its very clean pool. Amenities are great»

«Facility was nice and clean, breakfast was great and staff was helpful and professional.»