Hoteller i Bala-Cynwyd

«Front staff apathetic. The grounds were great, hotel breakfast was fine. The shower needs help in the handicap bathroom in the room we stayed in. Water everywhere. And the shampoo and conditioner where in the wrong bottles»

«Great stay!»

«Ok hotel with spacious room. The breakfast isn’t any good. We arrived 40 minutes before it closed. Most was empty.. there wasn’t even coffee left…and the woman who worked there obviously wasn’t going to do anything about it. Checking in was difficult. There is no reception and we where supposed to receive a mail or textmessage with instructions, which we didn’t. Apparently they could not send a message to an European phonenumber….We where able to get in contact over the phone, and it worked ...

«I loved»

«Excellent hospitality»

«The staff were more engaged with their own conversations than actually welcoming me as a guest and focusing on my stay. It was especially striking because I was the only guest upon my arrival and the only guest at the buffet upon my arrival. When addressing me they rushed and then quickly returned to laughing and hanging out together»

«Comfortable. I needed a chair and no room for one.»

«We have stayed at this hotel several times in recent years. For some reason, they have recently initiated a complicated approach to wifi. In order to get "free wifi," you must give an unknown company your home address and your cell number. Otherwise, no wifi. Why? We do not want to give out personal information to a company we do not know. We chose not to sign up for the "free wifi," and it may be a deal-breaker for future visits. We also had some issues with a lamp, the coffee maker, and a ...

«Room was clean and cozy and breakfast options were minimal.»

«Everything worked as expected, but I enjoy having a fridge in the room. Aside from that, my stay was comfortable and convenient.»

«We’ve ordered a room For 5 ppl, paid over 400 bucks - and got a room with 1 bed! At one point they said they are not sure why this room is registered as 6 ppl and offered us extra blankets so we could put the kids in the floor! Even worst, we actually ended up not even having 1 blanket per person and my middle kid had to cover with a towel!!! Inacceptable!»

«Staff were very nice and helpful. I recommend this Hotel,»

«The toilet in the room was broken when we arrived and needed to be repaired after we called down and complained. In the morning, while using the microwave in the room, we lost power in the room and they were not able to fix it while we were there. Overall for a 1 night stay, it was not enjoyable. Curious if we were put in that room, knowing the toilet was broken because we booked thru Expedia at a reduced rate?! I am a Hilton Honors member and not sure I will use Expedia again if this is how ...

«I appreciated being offered when we checked in to choose which floor are room was on.»

«Nice»

«Very nice»