"We had a fantastic five-day stay at Starhotels Terminus in Naples. From the moment we arrived, all the staff were warm, welcoming, and incredibly helpful, always ready with local tips or assistance whenever we needed it. The hotel’s location is perfect: right next to Napoli Centrale train station, making it very easy to get around the city or take day trips along the coast. Despite being in a busy area, the hotel felt peaceful and secure once inside. On our first night, we experienced some street noise in our room. The next morning, I spoke with Vittorio at the front desk. He was extremely understanding and helped us switch to a quieter, more spacious room at no extra cost. From that point on, the rest of our stay was flawless. Vittorio continued to assist us throughout our visit, helping with taxis, local recommendations, and anything else we needed. His service truly stood out and made our stay even more enjoyable. Both rooms we stayed in were clean, modern, and equipped with comfortable beds and all the necessary amenities. The hotel’s restaurant was excellent, offering a great variety of both Italian and international dishes. The staff were polite, professional, and attentive—and the coffee was truly top-notch!
We highly recommend Starhotels Terminus to anyone visiting Naples. We’ll definitely stay here again on our next trip!"
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