Hoteller i Avon

«I love the room that I had. Lots of space. The room was supposed to sleep 3 but it had a simple couch not a sleeper sofa the add said. My son had to sleep on the cushions. Also the shower curtain was missing. The maintenence man took care of the curtain and brought us extra towels. He was the best. I brought these shortfalls up to the shift supervisor and they credited me for a 50% refund.»

«Yes»

«The staff was very helpful and friendly. The breakfast had a wide selection of items to satisfy almost any palate.»

«We checked in between 5:30 and 6. We went to our room. When you opened the door, there was a nightstand or some type of furniture in front of the door, a milk just on the ground, and other things strewn around the room. There was food on the top of the fridge. I thought the clerk gave us the wrong room. It wasn't. She said she had just come on shift, that there wasn't a maid available, and that there were no other rooms left. We had to scramble to find a different hotel. I had packed a ...

«The staff here is excellent! Very cool hotel that is clean and comfortable. I would absolutely stay here again. A++!»

«Just wish bathroom had a fan, everything else was great.»

«Complimentary breakfast was much better than usual!»

«Bad smell ,, towels»

«The staff are lovely and the whole property is clean and presentable. I found this very handy from CLE rental car area. It was also a safe area!»

«Great location for a concert at Browns stadium! Hotel was spotless and spacious and staff was friendly!»

«If you go to the hotel be prepared to not check in until 4:00 p.m. . Not exactly sure what takes 5 hours to clean rooms from 11:00 a.m. check out till 4:00 p.m. check in. Had a wedding to be at at 5:00 p.m. and couldn't check in the room till I got back. The hotel has a nice bar but I don't know when it's open because it was closed at 11:30 on a Saturday. Bottles of water are five bucks a piece. And you can only turn the air conditioner, excuse me, geothermic cooling, down to 68°. For 300 bucks ...

«The air does not turn off. We were awakened at 3 am with the room at 76 degrees. The air was set at 68. All it could blow was warm air. It continued to blow until and eventually it was up to 79 degrees. Thankfully we had to be to the airport at 6 am we didn’t notice it get any hotter. As we got ready at 5 am we had to keep the hall door open to at least get some cooler air in the room. This was not due to outside being hot/humid. The high during the day was in the 70’s. I would never ...

«We rented six rooms. Each had mold (or other dark substance) growing in the showers. All rooms and hallways smelled of chemicals trying to hide other smells.»

«Friendly and helpful staff Wonderful room and amenities»

«Nice staff. OK room. Door had to be pushed hard to shut. Some wear and tear in room and not enough kitchenware. In example only one cup, 3 glasses, and 4 plates. Cleanliness was OK, could be better (Staines in ceiling, bathroom door ++). No daily cleaning. Pool looked dirty with foggy water. Expensive, but so were other hotels nearby. »

«The AC wasn’t really working in our room. But other than that it was a nice stay!!»

«Breakfast is always nice to be included in the stay.»

«Never again.»

«Staff was friendly and courteous and accommodating to my late arrival and late check out.»