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Anmeldelser av The Westin Atlanta Airport

4 out of 5
The Westin Atlanta Airport
4736 Best Road, College Park, GA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 702 av totalt 1261 anmeldelser." "
Rangering på 8 − Bra. 213 av totalt 1261 anmeldelser." "
Rangering på 6 − Grei. 135 av totalt 1261 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 1261 anmeldelser." "
Rangering på 2 − Forferdelig. 130 av totalt 1261 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Robert

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Booked because of the legendary Westin bed but the AC wasn’t working and after having called the front desk to make sure the settings were correct, it was miserably hot with. I sleep. For context, the temperature was set on the lowest setting, 60 degrees.
Bodde her 1 natt i mai 2024

8/10 – Bra

Mikeyla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the location , price and staff only thing i will change is the prices for the food or change the food options. The price and taste did not add up and i just wish the pool was more open without all the trees so the sun can get in. Very nice hotel i will be returning.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Jonathan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property. Renovated. Good staff and good food options too!!
Bodde her 2 netter i mai 2024

8/10 – Bra

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean property.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Susan

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Ronald og Roch

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
It took over half an hour to check in. The employee running the little store is rude. They allowed 4 airline attendants to cut the line. The staff could be better for such a nice hotel!
Bodde her 1 natt i mai 2024
Svar fra Ray den 24. mai 2024
On behalf of the entire staff we sincerely apologize for the inconvenience. The hotel has a contract with the airlines that allows for immediate check -in. They have a short layover in the hotel, and it is important that they get as much rest as possible before their next flight.

10/10 – Utmerket

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a hotel.
Bodde her 1 natt i mai 2024
Svar fra Ray den 24. mai 2024
On behalf of the staff at the Westin Atlanta Airport, we "Thank You" for staying with us. Hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and great service. Restaurant was good.
Bodde her 1 natt i mai 2024
Svar fra Ray den 23. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back in the near future.

6/10 – Grei

RICHARD og Vestavia

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Close to airport. Front desk staff was adequate but not as good as would hope for at Westin.
Bodde her 1 natt i mai 2024
Svar fra Ray den 23. mai 2024
Thank you so much for staying with us. On behalf of the entire staff, we appreciate your business and hope to welcome you back soon.

8/10 – Bra

Sarah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel, comfortable beds!
Bodde her 1 natt i mai 2024
Svar fra Ray den 22. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 – Grei

Keiristin

Reiste med familie og små barn, Reiste med familie
The best part of the hotel experience was valet. All the attendants were helpful. However the front desk attendants were not has helpful sending mixed information. When I checked in one person told me “one breakfast voucher” was for two people to find out it was for one..House keeping did not clean the room and needed to ask for extra towels.
Bodde her 2 netter i mai 2024
Svar fra Ray den 20. mai 2024
Thank you for staying with us. On behalf of the staff, we apologize for the confusion with the breakfast voucher. We appreciate your business and hope to welcome you back soon.

6/10 – Grei

Ivan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I do have to say the hotel is beautiful and the staff very friendly! But the first night we got there hungry and I ordered a chicken noodle soup, I wouldn’t mind paying what I did because the flavor was excellent, but it was just a broth with a couple pieces of carrot and no chicken. I would have preferred that they are honest and tell us that they don’t have anymore! I also ordered a very delicious drink full of ice, maybe 3 sips and it was done, for $14.50 cents at least it could have been a bigger glass with less ice.
Bodde her 3 netter i mai 2024
Svar fra Ray den 20. mai 2024
Thank you for taking the time to write a review of the hotel. We sincerely appreciate your feedback and we will address these issues with the staff immediately.

8/10 – Bra

Jamila og East Point

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great checking and checkout of experiences with Taha and team! Bathroom’s tub light in 834 flickers and needs Engineering’s attention. Pool was a great place for kids/families during the afternoon. Hiccup with self parking call attendant when confirming I already checked out and isn’t
Bodde her 1 natt i mai 2024
Svar fra Ray den 20. mai 2024
Thank you for taking the time to let us know the issues that you experienced, we will have engineering check out room 834 today. We appreciate your business and hope to welcome you back soon.

8/10 – Bra

RAFAEL

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My only complain was the clogged bathroom drain.
Bodde her 1 natt i mai 2024
Svar fra Ray den 20. mai 2024
On behalf of the entire staff, we thank you for staying with us. We appreciate the regarding the clogged drain. Would you happen to remember the room number? Thank You.

8/10 – Bra

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service
Bodde her 1 natt i mai 2024
Svar fra Ray den 20. mai 2024
Thank you for staying at The Westin Atlanta Airport. on behalf of the entire staff, we appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Utmerket

LKita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would stay again
Bodde her 2 netter i mai 2024
Svar fra Ray den 17. mai 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back soon.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Fasiliteter
Clean and update property with a friendly staff
Bodde her 1 natt i mai 2024
Svar fra Ray den 17. mai 2024
On behalf of the staff at the Westin Atlanta Airport, we "Thank You" for your business. We hope to welcome you back the next time you travels bring you to Atlanta.

10/10 – Utmerket

Curt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Ray den 17. mai 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotel options in the airport area, and we are delighted that you chose Westin.

10/10 – Utmerket

Alvernon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent and will return.
Bodde her 1 natt i mai 2024
Svar fra Ray den 15. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and the nice comments. Hope to welcome you back the next time your travels bring you to Atlanta.

2/10 – Forferdelig

Jon

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
My wife and I planned to travel together but I got bumped from my flight. I told her to go on and check in without me. The Westin Atlanta airport would NOT allow her to check in even after I called Expedia and had her added to the reservation. The front desk staff were rude and disrespectful, to say the least
Bodde her 1 natt i april 2024
Svar fra Ray den 14. mai 2024
On behalf of the hotel staff, we sincerely apologize for the inconvenience and rude behavior. That is unacceptable. However, it is the policy of this hotel and most hotels to only allow the person whose name is on the reservation to check in for security reasons.

10/10 – Utmerket

Allison

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Restaurant staff- Herold and Thomas were excellent. Aditi at the front desk also efficient and helpful.
Bodde her 1 natt i mai 2024
Svar fra Ray den 14. mai 2024
On behalf of the entire staff here at The Westin Atlanta Airport, we " Thank You" for the nice comments. We will be sure to pass the on to Herold and Thomas. We hope to welcome you back soon.

10/10 – Utmerket

Rocxi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Stay
Bodde her 2 netter i mai 2024
Svar fra Ray den 13. mai 2024
On behalf of the staff at The Westin Atlanta Airport, we "Thank You" for your business. Hope to welcome you back soon.

6/10 – Grei

Beverley og Jacksonville

Likte ikke: Renhold og personale og service
Spots on chairs and carpet. Cleanliness could be better. Sink had water slowly retained
Bodde her 2 netter i mai 2024
Svar fra Ray den 13. mai 2024
On behalf of the staff, we sincerely apologize for the cleanliness issue you experienced. Would you happen to remember the room number? Thank you.

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and convenient
Bodde her 1 natt i mai 2024
Svar fra Ray den 13. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business sand hope to welcome you back in the near future.

10/10 – Utmerket

Giannella

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super convenient as it is close to the airport
Bodde her 1 natt i mai 2024
Svar fra Ray den 13. mai 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta,

6/10 – Grei

Jennette

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Ray den 13. mai 2024
On behalf of the staff, we apologize that you were not happy with your stay. Were there any specific issues that you experienced that we could address with our team? Thank you.

6/10 – Grei

Lauren

Noisy, thin walls between rooms. Heard every word of the neighboring room.
Bodde her 1 natt i mai 2024
Svar fra Ray den 9. mai 2024
On behalf of the staff, we apologize that you did not have a great stay. We appreciate your feedback as well as your business.

6/10 – Grei

Valdelicio

Likte: Renhold
Purchasing items from the convenience store by the Front Desk proved to be inconvenient as the limited staff at the Front Desk had to handle a long line of travelers trying to check in. Another long line forming at the convenience store. One guest had to ask if he "should leave without paying", as he had waited for more than 30 minutes (I waited about the same only because I absolutely needed the item I was trying to purchase). The bar/lounge in the lobby was the only good thing about this place! The staff was courteous and the food was very good! Breakfast was the most absolute disappointment of this stay. I had to ask for hot coffee after being served cold coffee! The food option and presentation was not worth one third of what they charge. Note to self: never again!
Bodde her 1 natt i april 2024
Svar fra Ray den 8. mai 2024
On behalf of the entire staff, we sincerely apologize for the inconvenience that you experienced. We will address the front desk staffing concerns with the Desk Manager. Once again, we apologize.

6/10 – Grei

James og Billings

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tub did not drain. No soap in bottle. Indifferent food. Nice staff.
Bodde her 2 netter i mai 2024
Svar fra Ray den 8. mai 2024
Thank you for staying with us. We apologize for the issues that you experienced. Would you happen to remember the room number? Thank you.

10/10 – Utmerket

Alina

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel near Atlanta airport. Staff was friendly & kind and loved that they offered a free shuttle to the airport.
Bodde her 1 natt i mai 2024
Svar fra Ray den 6. mai 2024
On behalf of the staff here at The Westin Atlanta Airport, we "Thank You" for the nice comments. We appreciate your business and hope to welcome you back the next time you visit Atlanta.

10/10 – Utmerket

Lisa og Gig Harbor

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Ray den 8. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

8/10 – Bra

Amber

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The hotel was in a very convenient location from the airport and was extremely close to lots of food places. The pool area was very beautiful, just wished it was heated since it’s still cold outside.. However, they charge $25 a day to park. Which I felt was a little steep. I’ve never paid for parking when I went on vacation before. Also, the cleaning people never dropped us off toilet paper or clean towels while they were cleaning.
Bodde her 2 netter i mai 2024
Svar fra Ray den 6. mai 2024
On behalf of the entire hotel staff, we appreciate your business and apologize that you were not happy with your stay. We do chare for parking as do all full service hotels in Atlanta.

10/10 – Utmerket

Mariame Selma

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Ray den 6. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 – Grei

Jennifer og Mont Vernon

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ray den 8. mai 2024
On behalf of the entire staff, we apologize that you were not happy with your stay. Were there any specific issues that you experienced that we could address with the staff? Thank you.

6/10 – Grei

Nora

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
This is an older, run down hotel that needs a an update. Bed was very comfortable. Shuttle to airport was timely and quick. Otherwise, it felt tired and semi-clean. 2 drinks in the lobby bar came to $50. With so many options by the airport, this one isn't worth it.
Bodde her 1 natt i mai 2024
Svar fra Ray den 6. mai 2024
On behalf of the entire staff, we apologize that you were not happy with your stay. We did a guest rooms renovation two years ago and are currently reno0vation the meeting and public space. We do appreciate your business.

2/10 – Forferdelig

Giba

Likte ikke: Renhold og personale og service
They over charge me on the convenience store. They $50 for a ice cream
Bodde her 2 netter i mai 2024
Svar fra Ray den 6. mai 2024
On behalf of the staff, we sincerely apologize for the inconvenience. If you contact our accounting department, they will review you folio and extend a refund.

10/10 – Utmerket

Sadia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved my stay. The staff was awesome and made me feel welcome
Bodde her 2 netter i mai 2024
Svar fra Ray den 13. mai 2024
Thank you so much for the nice comments. We will share them with our staff. Hope to welcome you back the next time you visit Atlanta.

10/10 – Utmerket

Celeste

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
convenience
Bodde her 1 natt i mai 2024
Svar fra Ray den 6. mai 2024
Thank you for staying at The Westin Atlanta Airport. On behalf of the entire staff, we sincerely appreciate your business and hope to welcome you back soon.

10/10 – Utmerket

Forrest

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Ray den 6. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

10/10 – Utmerket

Gerald og Centennial

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice
Bodde her 1 natt i mai 2024
Svar fra Ray den 2. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to see you again soon.

10/10 – Utmerket

Alesia

Bodde her 1 natt i april 2024
Svar fra Ray den 21. mai 2024
Thank you for staying at the Westin Atlanta Airport. we appreciate your business and hope to welcome you back soon.

10/10 – Utmerket

Marlin

Good
Bodde her 1 natt i februar 2024
Svar fra Ray den 1. mai 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotels in the area to choose from and we are delighted that you chose Westin.

10/10 – Utmerket

Tania

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ray den 1. mai 2024
Thank you for staying at The Westin Atlanta Airport. We sincerely appreciate your business and hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Ray den 1. mai 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

10/10 – Utmerket

Timberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Ray den 30. apr. 2024
Thank you for staying at The Westin Atlanta Airport. On behalf of the entire staff, we sincerely appreciate your business and hope to welcome you back soon.

10/10 – Utmerket

Holly og Los Angeles

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to the airport with 24 hour shuttle service.
Bodde her 2 netter i april 2024
Svar fra Ray den 30. apr. 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.

6/10 – Grei

william

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Ray den 30. apr. 2024
On behalf of the entire staff, we "Thank You" for staying with us. We hope to welcome you back the next time you visit Atlanta.

8/10 – Bra

Tacretia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that there is a workout room. My room was clean and quiet.
Bodde her 2 netter i april 2024
Svar fra Ray den 30. apr. 2024
On behalf of the staff at The Westin Atlanta Airport, we appreciate your business. We hope to welcome you back the next time your travels bring you to Atlanta.

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy access. Quiet.
Bodde her 1 natt i april 2024
Svar fra Ray den 30. apr. 2024
Thank you for staying at The Westin Atlanta Airport. There are many hotels in the area to choose from and we are delighted that you chose Westin.

8/10 – Bra

Tammie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Ray den 30. apr. 2024
Thank you for staying at The Westin Atlanta Airport. We appreciate your business and hope to welcome you back soon.