Dear Mr Morten, Firstly, we would to thank you for your feedback and for choosing Niche hotel Athens for your stay. We are glad also for your positive comments regarding our breakfast location and staff! Furthermore we would like to let you know that we have an additional entrance equipped with a ramp for all of our guests with movement problems. Regarding your bathroom comment we would like to thank you for the suggestion, although we have an open room design concept we adopt in our rooms. We looking forward to having you again as a guest in our hotel. All the best, Nikos Niche hotel Athens team

Dear Marzena, thank you for your feedback. We are deeply sorry to hear about your recent experience at our hotel. We understand how distressing it can be to misplace valuable items. We would like to clarify that, as indicated on the registration card signed upon check-in, our hotel does not assume responsibility for the personal belongings of our guests. We strongly advise utilizing the in-room safe provided for securing valuables. Please be assured that our staff is highly professional and reliable, and we have never encountered a similar incident. We have thoroughly investigated your claim and found no evidence of any staff involvement. Additionally, we made several attempts to reach you following your phone calls and we also provided you with the exact time period you could reach the general manager of our hotel, however we never received a follow up call from you.We regret any inconvenience you experienced and sincerely hope to recover your lost item.Best regardsNikos Kourtesis Front office manager