Hoteller nær Arts Center of Coastal Carolina

«The bathroom was not what was displayed online. We did not get master tub and the shower filled up past our ankles when showering. It would not drain unless water off. Also the bathroom door was damaged and would not close all the way, there was a large crack where u can see in. No true privacy. The resort itself was nice but room not as expected or worth the price.»

«The breakfast was hearty and tasty. The rooms were spacious and comfortable. The king size loft was huge and the price was excellent. We enjoyed our stay and will return.»

«The bed was comfortable and the room was clean but the hallway smelled like sewage. It definitely was not worth $350 a night.»

«Nice clean room and loved the breakfast»

«The Sonesta Hilton Head Resort was one of the best resorts that I have stayed. The staff were friendly and helpful. They went above and beyond to make our stay very pleasant. The beach was amazing.»

«Did not like the pool bar line. The line would get to about 10 people consistently at the busy time of day. I timed the wait and it was around a 15 to 20 minute wait for a drink in 107 real feel temperature. They should double up the pool walk up bar staff. They would double their revenue.»

«The first room I was assigned literally had black mold and a leaking mirror and sink. The second the shower wouldn’t drain, I even went and bought drano to try to make it better. Never again.»

«I had booked 2 rooms for 5 days. When we arrived, it was 3pm and check in is at 4pm. I asked if I could check in early since we had driven a long way. The person at the counter told me that the hotel was booked up so we needed to wait until 4pm. Understanding the situation, we left and had lunch returning at 4pm. A different person was in the office when I picked up the keys. We did not receive adjoining rooms, even though I booked them together. We entered the rooms, where the floors and rugs ...

«Beautiful hotel with emphasis on quality and service. Ideal location convenient to harbour and beach. Immaculate throughout.»

«This is a challenging review to write because the staff were very friendly and the property is beautiful, however we waited over 2 hours past when our room should have been ready, had scalding hot water only on the first night and then only luke warm throughout our stay and woke up to no electricity on our last day. It is a very expensive resort ( called 5 star) so these things should not happen. Plus we've heard nothing from them after reporting this.»

«Horrible customer service»

«This was a special celebration for 1st Cousins being reunited and celebrating a birthday. The villa was so beautiful and enjoyable. I would visit again.»

«Great Villa! Very roomy and excellent location close to everything!»

«Clean, well appointed room comfortable beds and a nice breakfast in the morning. Staff is friendly and accommodating.»

«The lady from the office she need to be polite»

«The staff are the nicest people I have ever met.»