Hoteller nær Arona-pyramiden

"Det var greit med utstyr for å lage et lettvint måltid på ferie. "

"Fin matsal God mat Bodde på suite med egen terrasse og solsenger Slipper mas med håndklær og holde av solsenger fra tidlig morgen Lite treningsrom med noen apparater"

"Greit renhold på rom, fint bassengområde for barn og voksne. Nok solsenger rundt basseng, aldri problemer her med håndklemafia. Dessverre mye støy fra gjester både dagtid og natt og altfor høy musikk på lydanlegg i bassengområde. Trodde vi kom til et røykfritt hotell, men folk røkte overalt, balkonger, bassengområdet og utenfor inngang."

"Have written feedback directly to the hotel. We had an amazing stay and can’t wait to come back! "

"Må betale for treningsstudio. Tregt internett og generelt mye støy i forbindelse med basseng og underholdning om kvelden"

"Get robbed by the personal."

"Vi fikk et rom med dårlig beliggenhet. Har fått bedre standardrom tidligere. Gjennomgangen til Mediterrenean Palace var nå stengt slik at man ikke kunne gå til bassenget der. Bare om kvelden kunne man gå i restaurantene der. Det var fin i baren og fin Musik. "

"I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing."

"Misfornøyd med middagsbuffet. Dårlig utvalg. Lite variasjon. Helt visne julestjerner på bordene. Vennlig personale."