Hoteller i Arcola

«We like all service .»

«The customer service at this location is absolutely horrible. The front desk refused to honor an earlier booking I made. I waited several hours in the lobby until rebooking. So I was forced to pay again for a room already paid for. In the meantime I have not receive a refund for the original booking. The manager said there was nothing she could do to assist me other than cancel my original booking.»

«Very friendly and good service. Felt honest and personal. Room was good for the price range. Dining room for breakfast was small but well serviced and refilled continuously. »

«The fridge was against a wall and the door was placed on the opposite side so you could not access the fridge, impossible to fit to open the door unless you’re a kid. We had to move it to use it.»

«After being in the hotel business in Europe for close to 10 years i highly recommend this hotel. A hidden gem. I spent 3-4 weeks in different hotels around the Houston Area. Skydiving at Rosharan sent me to this Hotel. And it is by far my favorite Hotel of the ones i stayed at. It was the cleanest and tidiest of all the hotels i went to, the housekeepers even curled the wires on the phones neatly around the phone. Everyday the bathtub smelled freshly cleaned, the svimming pool area, the Gym ...

«I choose a location midway between various destinations with the requirement of cost-friendly and an outside pool. I have stayed in a motel-style establishment less than five time in my life. I was warmly greeted upon arrival. While a bit dated, the facility is clean and well maintained. The staff was pleasant and helpful throughout my stay. The pool lounge chairs should definitely be replaced, but not a joy killer. The only significant down was that the room had a dank smell. I opened the ...

«良かったです»

«The breakfast was exceptional»

«Everything was great.»

«Very welcoming staff.»

«M»

«only stayed two nights but no one cleaned my room or brought fresh towels.»

«Nice stay and great staff»

«Everything was clean much appreciated»

«AC NEEDS IMPROVEMENT!»

«The breakfast was at 6-9 so we are on vacation no one will wake up that early to eat so they need to do it until 10»

«Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here. Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird. Beds were very comfortable and the Down-alternative pillows were GREAT. Bathroom - very clean Breakfast - good selection and even a vegetarian option Sunday. Amenities - didn't use any. Only one elevator was in use. With multiple ...

«Great breakfast... comfortable bed...good price»

«Everything was perfect, except the office chair, which had a fixed coffee-table height, which in turn gave an ergonomically awkward working position.»

«Booked wrong airport Hobby instead of Bush. Contacted within 5mins of booking after realising my error. It was close to midnight when I booked after a flight delays and missed connections. They denied the cancellation. I tried again but they did not budge. Terrible long term business vision.»