Vertshus i Aqaba

"A 5-star hotell that should be a 3 or maximun 4. Worn and tore hotell that needs an upgrade. Very helpfull and nice employees!"

"The stay was fantastic. Great people, great facilities and perfect location. It is probably a bit harsh of me to only give 4 stars, but it annoys me so much that they don’t respect the Expedia gold service of free upgrade if available. Upgrade of rooms was obviously available because they tried to sell it to me. We also could have an earlier check in if we paid for the upgrade and early check in is also supposed to be included in the Expedia/hotels.com gold privileges. The lack of upgrades is however in general a non-existing and false advertising of the Expedia/hotels.com so perhaps it is just as much a blame on Expedia, but Kempinski takes it to a new level by trying to sell you the upgrade you are supposed to have included (the same happens in the Kempinski hotel by the Dead Sea). Except from this little annoyance a great stay with fantastic staff."