Hoteller i Apple River

«The elevator was broken and the room had no air conditioning however staff did not tell us this at check-in. We arrived back to our room at 11:30 PM to find it HOT! There was no one working over night so after repeated phone calls and wondering the front desk to get some help we packed up and left. It was awful!»

«Everything was perfectly »

«While the room was clean, the sink was missing the drain flange was missing causing it to leak. No one did any housekeeping to this room while we stayed here. They did not replace towels or toilet paper when this would have been basic needs. The lady at check out was busy on the computer during check out and it appeared that she was playing a video game. She didn't even pause to take the key cards from me. The key cards had to be replaced multiple times as they wouldn't work in our hotel room ...

«Easy to check in. Cute rooms and beautiful property. Staff was lovely.»

«Me and my friend had the cave room and it was absolutely fantastic!!! We stayed for one night but this room was spotless when we got there, everything was so perfect and clean. The staff were super friendly! Good location and great price for everything included:)»

«This property exceeded my expectations. The room was so large, spacious and clean. The bed was comfortable. The pool was huge and the hot tub was large and so relaxing! I would stay at this property again without reservation! The location was convenient to where I needed to go and the scenery in the immediate area was lovely.»

«Every minute we were there was excellent. The employees were wonderful, the food and drinks exceptional, and the room was perfect. Definitely will stay again.»

«The TV didn't work. There was a long sheet about how to get it working but who has that time? How about using the remote as usual? Every hotel should have blackout drapes but they did not. People moved into next room with a non-stop yipping dog. The stay overall was great but for price these issues need attention.»

«Property was really quiet at night for being almost at full capacity. Room was very clean. Parking lot is small and can get full, but I think there is other parking close by. Easy access to road to downtown. Friendly staff.»

«Ok»

«The service is excellent, but the mattresses and sofa bed are in poor condition—the sofa bed is broken. The room is not worth the price I paid; it was an unpleasant experience. I would rate the person who handled our check-in 10 stars, but I would rate the customer service of the person at check-out as 4 stars.»

«The place was beautiful, clean and comfortable. It is a hidden gem in the mountains.»

«Paul was a great host. Showed us around the property and our room. Was very polite and welcoming. This is a very quite place and perfect for a couples get away. We had the tower room which has a whirl pool at the top. Me and my wife loved this place. The property has a gazebo, fire place and a small pond with waterfall. Wry relaxing»