Eksteriør

Anmeldelser av Holiday Inn Express Amsterdam - Schiphol, an IHG Hotel

3 out of 5

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 424 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 397 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1002 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ellen Iuliana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2023

4/10 – Dårlig

Rune

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel is OK, but you feel like coming to a construction zone. Near by plots are under heavy construction, so small thingsd like haveing a walk in the neighborhood isn't pleasing. Stayed during weekend (luckily) so noice from the near by construction sites was not a problem
Bodde her 1 natt i mai 2023

6/10 – Grei

Tom

Bodde her 1 natt i april 2023

6/10 – Grei

Mehreteab

Reiste med familie
Likte: Renhold
Bodde her 1 natt i desember 2022

6/10 – Grei

Helene

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Arrived in the night and the front door was locked, no one was at the reception and i tried to call. No one answered the phone. Finally a person come after a short time. When we finally got to the room, we found a used towel in the shower and used coffee cups on the table. And no shuttle services any moore. So you have to take a taxi, uber or train. If you use train, you have to walk 10-12 min from the station
Bodde her 1 natt i november 2022

8/10 – Bra

Sveinung

Bodde her 1 natt i oktober 2022

8/10 – Bra

Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022

10/10 – Utmerket

Heidi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022

8/10 – Bra

Jone

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell utenfor Amsterdam
Et greit hotell for noen dager i Amsterdam området, spesielt hvis du kommer med bil. Hotellet har gode rom og en god frokost slik at dagen starter bra. Parkering utenfor til et gebyr på 15 EURO er noe drøyt, men kan aksepteres. Kort avstand til tog, som går hver halvtime til Amsterdam Central og bruker ca 30 minutter inn. Hotellet kan også tilby enkel matservering på kveld, men dette er ikke en restaurant.
Bodde her 5 netter i juli 2019
Svar fra Liam Berry den 23. aug. 2019
Dear Jone, Thank you for your recent stay with us, we are delighted to see that you had a great time in Amsterdam and that you had an overall enjoyable stay with us. We are happy to see that you found the hotel to be conveniently located and that you found the breakfast to be to a good standard. We do hope to see you again soon. Kind regards, Liam Berry

6/10 – Grei

Verifisert reisende

Likte: Renhold
Bodde her 1 natt i mars 2019
Svar fra Liam Berry den 13. mars 2019
Dear Valued guest, Thank you for your recent stay with us at The Holiday Inn Express Amsterdam Schiphol. We hope that you had an enjoyable stay with us. We look forward to seeing you again. Kind regards, Liam Berry Front Office Manager

8/10 – Bra

BABAK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2018
Svar fra Team Holiday Inn Express Amsterdam - Schiphol den 25. des. 2018
Dear Babak, Merry Christmas! Thank you for your 4 star review. Looking forward to welcome you again. With kind regards,

10/10 – Utmerket

Jim Oddvar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales.
Flott og rolig plass,8min med bil frå flyplassen. Ligger i gåavstand til butikker og sentrum. Hyggelig personale,flight info i resepsjonen.
Bodde her 1 natt i desember 2018
Svar fra General Manager den 13. des. 2018
Dear Jim, Thank you for sharing your feedback with us. I look forward to welcome you back in the hotel. With warm regards, Nick den Hartog General Manager

8/10 – Bra

Helene

Nice airport hotel with free shuttle services. Clean rooms and comfortable beds.
Bodde her 1 natt i november 2018
Svar fra Team Holiday Inn Express Amsterdam - Schiphol den 3. des. 2018
Dear Helene, Thank you for your 4 star rating. Great to read you had a nice stay with us. Hope to see you again. With kind regards,

2/10 – Forferdelig

Dany

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I paid more in expedia.com for the option of pay at the property because wanted to pay in cash but when I got there the hotel didn't except cash only card and I was very upset because I paid more for nothing. Also no room services in the evening , asked for extra blanket and didn't have. Breakfast was very poor. Very cheap hotel for a lot of money.
Bodde her 1 natt i mai 2024
Svar fra Ralph E. den 8. mai 2024
Dear Dany,Thank you for sharing your feedback following your recent stay with us. We appreciate your perspective and take all comments seriously.We apologize if there was any confusion regarding our payment policy. As a cashless hotel, we aim to streamline the check-in and payment process for our guests. It's also stated on Expedia's website that we do not accept cash payments.Regarding your comment about room service, we want to clarify that Holiday Inn Express hotels operate as select service hotels, and room service is not a brand standard. We apologize if this was not made clear during your stay.Your insights are invaluable, and we will use them to improve our communication and services moving forward. We hope to have the opportunity to welcome you back and provide a more enjoyable experience.Warm regards,Ralph E.General Manager

4/10 – Dårlig

Kusum

Likte: Renhold
There was no shuttle provided from airport. Took me 2 hours to find airport. Was not easy to find.
Bodde her 1 natt i april 2024
Svar fra Ralph E. den 8. mai 2024
Dear Kusum,Thank you for sharing your recent experience with us. While we value all feedback, we're sorry to hear that your stay didn't meet your expectations.Regarding your mention of shuttle service, we want to clarify that we don't offer this service and is something we don't promote. However, taxis are readily available and can typically reach the hotel from the airport in just 15 minutes. Additionally, there's a train station conveniently located below the airport which is 4 minutes to the Hoofddorp station and a 10 minutes walk to the hotel, providing another efficient means of reaching our hotel.We appreciate your insights and hope to have the opportunity to better serve you in the future.Best regards,Ralph E.General Manager

10/10 – Utmerket

Preeti

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Max

Reiste med partner
Likte: Fasiliteter
Nice
Bodde her 4 netter i april 2024

2/10 – Forferdelig

Kusum

Likte: Renhold og personale og service
There was no shuttle provided feom airport, maki2 ot very stressful to get to hotel.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Trevor

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The cleanliness of the hotel especially the bed and sheets. The staff did an excellent job and Dario, the manager ensured our stay was enjoyable.
Bodde her 5 netter i april 2024

6/10 – Grei

Edwin

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Not informed that the hotel was surrounded by a construction site , the room was not up to expectations, no fridge, no safe, only Luke warm water in the sink(health and safety apparently) the bed was right against the wall and if you turn over in the night you would knock the art work off the wall, the star were excellent, the hotel was clean, unfortunately many carpet stains in the public area's,
Bodde her 3 netter i april 2024

4/10 – Dårlig

olivia

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel’s description on its facilities is misrepresenting. The Hotel’s web-site describes that its rooms have in-room heating and A/C controls. After our repeated complaints on 16.4.2024 and 17.4.2024, the duty manager Mr. Dario Tasende explained that the hotel provided only central heating for all rooms, and there was no individual A/C controls at the moment. To compensate our discomfort, Mr. Dario promised to refund one night’s hotel fee.
Bodde her 3 netter i april 2024

6/10 – Grei

Motoru

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
トランジットの利用と割り切っていましたが最寄駅から意外と歩きました。 地図の見方が間違っていたのかホテルの裏側に行ってしまい中々ホテルを見つけられませんでした。ホテルは至って普通の3星ビジネスホテルです。 シャトルバスでもあればと思いますが電車代も安くないのでコスパが決していいとは感じませんでした。
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Yair

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and functional room. Great for a lay over. Next to a major construction site which makes it a bit unpleasant. Wifi is terrible. Don't count on it.
Bodde her 1 natt i april 2024

8/10 – Bra

Svitlana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

CTA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Het hotel zelf was top. Kamer heeft precies wat je nodig hebt. Ontbijt idem dito. Alles was netjes en schoon. Enige vervelend wat wij hebben ervaren is dat er precies naast het hotel gebouwd wordt. Dus al vroeg hoor je de werklui bezig. Hotel ligt daardoor ook tussen veel steigers, zand en bouwwerken.
Bodde her 1 natt i april 2024

8/10 – Bra

Rene

Bodde her 3 netter i mars 2024

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for the price. Walkable to train. Very friendly/helpful staff. There is construction nearby but it’s not that big a deal.
Bodde her 2 netter i mars 2024
Svar fra Ralph E. den 8. mai 2024
Hi Jennifer! It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Kind regards,Ralph E.General Manager

10/10 – Utmerket

Stella

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lobby staff is super friendly and welcomming
Bodde her 1 natt i mars 2024
Svar fra Ralph E. den 8. mai 2024
Hi Stella, It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Kind regards,Ralph E.General Maneger

8/10 – Bra

Marc

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sehr viele Baustellen in der Umgebung.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

AKSHAY DINESHKUMAR

Bodde her 2 netter i februar 2024
Svar fra Ralph E. den 8. mai 2024
Hi Akshay Dienshkumar! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph E.General Manager

8/10 – Bra

Jaqueline

Bodde her 3 netter i februar 2024
Svar fra Ralph E. den 8. mai 2024
Dear Jaqueline, Thank you for taking your time to share your experience. We're truly grateful for your kind words and positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. Thanks! Kind regards,Ralph E.General Manager

2/10 – Forferdelig

Abelardo Manzo

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy poco amable la recepcionista, se equivocó en la reserva . El hotel no se ve por qué no tiene letrero visible lo buscamos por una hora hasta que alguien nos dijo que estaba en la otra cuadra y además ni siquiera es la fachada que muestra en la foto.
Bodde her 2 netter i februar 2024
Svar fra RE den 28. feb. 2024
Dear Abelardo Manzo, thank you for taking your time to share your experience. We apologize for the disappointment you encountered during your visit. Your feedback is important to us, and we're committed to addressing these issues to the right people to ensure a better experience for our guests moving forward. We hope that you still want to consider us for a next trip. Once again, thank you for leaving a review. Kind regards,RalphGeneral Manager

10/10 – Utmerket

David C

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is very convenient and easy walking distance to dining and shopping.
Bodde her 4 netter i februar 2024
Svar fra RE den 20. feb. 2024
Hi David C! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph EcuryGeneral Manager

6/10 – Grei

Leif Mikael

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra RE den 12. feb. 2024
Dear Leif Mikael,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your input as it helps us to continually improve our services and facilities.We're glad to hear that you chose to stay with us, and we regret that your experience didn't meet your expectations entirely. While we strive to provide exceptional service to all of our guests, we understand that there may have been areas where we fell short during your stay.Your satisfaction is important to us, and we would have appreciated more specific feedback to better understand the aspects of your stay that were less than satisfactory. Nonetheless, we assure you that your comments are valuable to us, and we will take them into consideration as we work to enhance the overall guest experience.We hope that you will consider staying with us again in the future, allowing us the opportunity to exceed your expectations and provide you with the outstanding service that we are known for.With kind regards,Ralph EcuryGeneral Manager

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra RE den 6. feb. 2024
Hi James! We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph EcuryGeneral Manager

6/10 – Grei

Rick

Forretningsreisende
Likte: Personale og service
It was ok but not happy not worth of money
Bodde her 2 netter i januar 2024
Svar fra RE den 1. feb. 2024
Dear Rick, Thank you for taking your time to share your experience. We're truly grateful for your review. We hope that we will be able to welcome you back in the nearest future. Thanks!Kind regards,Ralph EcuryGeneral Manager

2/10 – Forferdelig

Daniel

Likte ikke: Personale og service og fasiliteter
Construction works all around hotel with work going on all through the night. Multiple stains on walls and carpets. Staff incompetent, asked for a bottle of wine was charged for 2 glasses and then for a full bottle (total €43!!!!) rather than just for the bottle we asked for.
Bodde her 1 natt i januar 2024
Svar fra RE den 1. feb. 2024
Hi Daniel. First of all, thank you for taking your time to leave us feedback. We apologise for any inconvenience and understand the frustration with the construction noise during your stay. We apologize for any service issues that affected your stay. Your feedback is important to us, and we are committed to addressing the concerns you've raised to enhance our service quality. Thank you for bringing these matters to our attention. We are committed to guaranteeing comfort of our guests, and we hope to make your future stay more comfortable. Thank you!Kind regards,Ralph EcuryGeneral Manager

4/10 – Dårlig

Taylor Gabrielle

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Room was extremely hot and could not control the AC individually. It was controlled manually by the front desk. Changed rooms and still did not help. Asked if we could check out early and just pay for the nights we stayed and was told we would not receive a refund. Made for a miserable stay.
Svar fra RE den 1. feb. 2024
Dear Taylor Gabrielle,Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply apologize for the discomfort you experienced due to the temperature control issues in your room. Providing a comfortable and enjoyable stay for our guests is our utmost priority, and we regret that we fell short of meeting your expectations in this regard.Rest assured, your comments have been shared with our maintenance team for immediate review and necessary improvements to ensure such issues are addressed promptly.Please accept my sincerest apologies for any distress this may have caused during your stay. As a gesture of our commitment to your satisfaction, I would like to offer you a 50% discount on your next stay with us when booking directly with the hotel. We hope that this offer demonstrates our dedication to making amends and providing you with the exceptional experience you deserve.Please do not hesitate to contact us directly to arrange your next reservation and ensure that your stay exceeds your expectations. We truly value your feedback and the opportunity to regain your trust.Warm regards,Ralph EcuryGeneral Manager

8/10 – Bra

Evelyn og ROUSE HILL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect service from staff. I would have given this hotel 5 star if there was a free shuttle bus to and from the Amsterdam Airport. It was so expensive getting Uber or taxi to the hotel and the area is not close to anything.
Svar fra RE den 18. jan. 2024
Hi Evelyn! It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Regards,RalphGeneral Manager

10/10 – Utmerket

Angela

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra RE den 18. jan. 2024
Dear Angela, thank you for sharing your experience. We're genuinely grateful for your positive review. Your happiness during your stay is our ultimate goal, and we're thrilled to have achieved that. We'll continue to provide top-notch service and can't wait to see you again!Regards,RalphGeneral Manager

2/10 – Forferdelig

Swisspaints Group

Bodde her 2 netter i januar 2024
Svar fra RE den 1. feb. 2024
Dear Swisspaints, thank you for taking your time to share your experience. We apologize for the disappointment you encountered during your visit. Your feedback score is important to us, as we strive for exceptional service. We hope that you still want to consider us for a next trip. Once again, thank you for leaving a review.With Kind regards,Ralph EcuryGeneral Manager

8/10 – Bra

Isabell

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i desember 2023
Svar fra RE den 18. jan. 2024
Hi Isabel, It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!Regards,RalphGeneral Manager

8/10 – Bra

Laurent

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra RE den 18. jan. 2024
Dear Laurent, Thank you for taking your time to share your experience. We're truly grateful for your positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. Thanks! Kind regards, Regards,RalphGeneral Manager

8/10 – Bra

katrina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I came from Boston, USA for vacation. This was a good place to stay because it's near the train. I was a woman traveling alone and felt very safe walking around the area. The staff was accommodating and the property was clean and comfortable. I took trains into Amsterdam and also to Schiphol airport to connect with other trains to The Hague and Hengelo to meet friends.
Bodde her 6 netter i desember 2023
Svar fra RE den 18. jan. 2024
Hi Katrina, We're delighted to hear that you had a great time with us! Your positive feedback brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!Regards,RalphGeneral Manager

10/10 – Utmerket

Simone

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ottimo
Bodde her 2 netter i desember 2023
Svar fra RE den 1. feb. 2024
Hi Simone! We're delighted to hear that you had a great time with us! Your positive feedback score brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future!With kind regards,Ralph EcuryGeneral Manager

10/10 – Utmerket

Julianne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel was nice enough but the outside construction was noisy and difficult to navigate.
Svar fra RE den 12. feb. 2024
Dear Julianne, Thank you for taking your time to share your experience. We're truly grateful for your kind words and positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. With kind regards,Ralph EcuryGeneral Manager

10/10 – Utmerket

Evelyn og ROUSE HILL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra RE den 23. jan. 2024
Dear Evelyn, Thank you for taking your time to share your experience. We're truly grateful for your positive review. It's wonderful to know that you had a great time with us. We hope that we will be able to welcome you back in the nearest future. Thanks! Kind regards,RalphInterim General Manager

2/10 – Forferdelig

Navid

Bodde her 3 netter i desember 2023
Svar fra RE den 18. jan. 2024
Dear Navid, thank you for taking your time to share your experience. We apologize for the disappointment you encountered during your visit. Unfortunately, there is no comment or feedback in your review which is important to us, as we're committed to addressing these issues to the right people to ensure a better experience for our guests. We hope that you still want to consider us for a next trip. Once again, thank you for leaving a review. If there is anything we can assist you with, please do not hesitate to contact us!Regards,Ralph General Manager

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra RE den 23. jan. 2024
Hi Deborah! We're delighted to hear that you had a great time with us! Your positive review brightens our day, and we're committed to maintaining the high standards that you've come to expect. It would be a pleasure to have you again in the future! With kind regards,RalphInterim General Manager