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Anmeldelser av The Lancaster Hotel Amsterdam

4 out of 5
The Lancaster Hotel Amsterdam
Plantage Middenlaan 48, Amsterdam

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 327 av totalt 746 anmeldelser." "
Rangering på 8 − Bra. 271 av totalt 746 anmeldelser." "
Rangering på 6 − Grei. 90 av totalt 746 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 746 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 746 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Tania

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

6/10 – Grei

Malin Aurora

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Fikk rom i kjelleren der det ikke var heismulighleter. rommet var lite og bar preg av lite oppussing. ila 4 dager ble det rengjort 1 gang.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Daniel David

Bodde her 3 netter i august 2023
Svar fra Joyce Dielissen General Manager den 12. sep. 2023
Hello Daniel,Thank you so much for sharing your experience with us. We are delighted to hear that you had a wonderful time and feel confident in recommending us to others.We hope to welcome you back soon. Best regards,Joyce Dielissen – General Manager

10/10 – Utmerket

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel!
The best hotel out of the hotels we visited in Paris, Roterdamm and Amsterdam. The staff was lovely and the room was amazing. 10/10 would visit again
Bodde her 2 netter i juni 2023
Svar fra Joyce Dielissen General Manager den 9. aug. 2023
Dear Morten,thank you for your review. Great to hear you enjoyed your stay with us.Looking forward to welcome you again.Warm regards, Joyce DielissenGeneral Manager

8/10 – Bra

Huong Thanh Thi

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Alright hotel
Greit hotell , nær trikk linje til sentrum .
Bodde her 3 netter i april 2023
Svar fra Joyce Dielissen General Manager den 24. apr. 2023
Hey Huong Thanh Thi,thank you for your fantastic review. We are pleased to see you enjoyed your stay with us. Warm regards, Joyce DielissenGeneral Manager

10/10 – Utmerket

Kamilla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med bra plassering
Det luktet himmelsk i resepsjonen! Betjeningen var vennlige, hjelpsomme og pratet god engelsk. De hadde oppgradert rommet vårt uten ekstra kostnad, gode myke sengetøy på dynene, fint interiør. Veldig bra beliggenhet mtp det er trikk rett utenfor som går hvert 15min til sentrum. Ingenting bråk, spisesteder og dyrepark rett ved.
Bodde her 4 netter i april 2023

8/10 – Bra

Cathrine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell men rom i kjelleren
Bra hotell med god service, fikk rom under bakkenivå så var en del sølvkre på rommet
Bodde her 2 netter i september 2022

8/10 – Bra

Bjørn Kato Rossi

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig hyggelig opphold
Studiohotell. Romslige og moderne rom og bad. Sorte vegger og dårlig belysning. Gode senger,men de uhygieniske gulvteppene burde vært fjernet, da de luktet vondt. Synes det er merkelig at det i pandemitider fremdeles brukes tepper på hotellrom. Grei frokost. Flott sentral beliggenhet, Zoo lå på andre siden av gaten,med idyllisk restaurant innendørs og utendørs. Personalet var fantastisk hyggelige og hjelpsomme.
Bodde her 3 netter i juli 2022

4/10 – Dårlig

Stian H.

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Trenger oppdatering
VELDIG små standard rom så vi fikk byttet til ett "Superior Room" i u.etg med knappest vindusutsikt. Vi ble deretter bedt om å bytte rom nok en gang så det hele opplevdes noe kaotisk. Fin og ryddig lobby og restaurant. Slitne og umoderne rom uten mulighet for casting eller smart-TV. Vennlig betjening
Bodde her 3 netter i oktober 2021
Svar fra Jennifer den 17. okt. 2021
Dear Lovlien, Thank you for your visit and review posting You booked a small double room, the size of the room is mentioned when you choose the room type. All of our rooms have been recently updated, but no, we do not have smart TV's that can cast. Kind regards, Jennifer

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
ikke noe for meg..
Føltes ut som et Hostel. tenkte at 4 stjerner med så gode reviews skulle være bra. det var ekstremt varmt i rommet, ingen løsning for å gjøre det kaldt. toalettet var super liten. Jeg endte opp med å heller dra til en venn for å sove
Bodde her 3 netter i august 2021

10/10 – Utmerket

Toril

Bodde her 3 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kan anbefales
Veldig lite rom og noe dårlig utvalg på frokosten. Men ellers superhyggelige ansatte og veldig fint hotell!
Bodde her 1 natt i november 2018

4/10 – Dårlig

Anaïs

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No AC, small rooms. no privacy to the outside and you can hear people around.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Debbie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property. Highly recommend it. Lovely neighborhood.
Bodde her 5 netter i mai 2024

8/10 – Bra

Terry og Studio City

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Joan Carles

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
habitaciones con muy poca ventilacion y ruido de maquinaria
Bodde her 3 netter i mai 2024

8/10 – Bra

Greig

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Overall good stay. Clean room, great service with really helpful staff. Only negative points were toilet in such a bad position that you could not sit on it straight as no room and shower leaked into main bathroom floor a little.
Bodde her 2 netter i mai 2024

8/10 – Bra

Christie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Generally in a good area where you can walk to things. Rooms are itty bitty but pretty clean. Rough entry with several stairs before you can get to a floor with an elevator.
Bodde her 2 netter i april 2024
Svar fra GM den 22. mai 2024
Dear Christie:We thank you for the feedback. We do hope you enjoyed your stay with us. For future reference we do have several room types available. Some much larger than others. The description and size details can on the booking site. Kind Regards,Nicole W.General Manger

8/10 – Bra

Horst

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Relativ ruhige Lage an der Zentrumsgenze und trotzdem fußläufig alles erreichbar. Ein für Amsterdam noch erschwinglicher Zimmerpreis. Zimmer vernünftig eingerichtet und das Bett sehr bequem. Frühstück nicht opulent, aber alles da was man braucht.
Bodde her 3 netter i mai 2024
Svar fra GM den 20. mai 2024
Dear Horst:We thank you for staying with us. I am pleased to hear you enjoyed the breakfast and the comfortable room. We appreciate your feedback and we hope to see you again in the future.Kind Regards,Nicole W.General Manager

10/10 – Utmerket

Amanda C

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel!
Bodde her 2 netter i mai 2024
Svar fra GM den 14. mai 2024
Dear Amanda:Thank you for the lovely feedback. We are so pleased you enjoyed your stay with us. We hope to see you again in the future. Kind Regards,Nicole W.General Manager

8/10 – Bra

ASHOK KUMAR

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice hotel would stay again
Bodde her 1 natt i april 2024
Svar fra GM den 14. mai 2024
Dear Ashok:We are so pleased you enjoyed your stay with us. We always appreciate your comments. We hope to see you again in the future.Kind Regards,Nicole W.General Manger

8/10 – Bra

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, just outside of the CC. Hairdryer in room was rubbish though.
Bodde her 3 netter i mai 2024
Svar fra GM den 14. mai 2024
Dear Matthew:Thank you for the feedback. We are so glad you enjoyed your stay with us. We are sorry to hear that you had trouble with the hairdryer. If you stay with us again please let us know and we can always help while you are here.Kind Regards,Nicole W. General Manager

8/10 – Bra

Stacey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel
Bodde her 2 netter i mars 2024
Svar fra GM den 14. mai 2024
Dear Stacey:We are so pleased you enjoyed your stay with us. We always appreciate your comments. We hope to see you again in the future.Kind Regards,Nicole W. General Manger

8/10 – Bra

Jeffery og Lancaster

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location not over crowded.
Bodde her 4 netter i mai 2024
Svar fra GM den 12. mai 2024
Dear Jeffrey:Thank you for the feedback. We are so pleased you enjoyed your stay with us. We hope to see you again in the future.Kind Regards,Nicole W. General Manger

10/10 – Utmerket

Kirk og LANCASTER

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice facilities, friendly staff, clean rooms, great breakfast, quiet area with good restaurants.
Bodde her 3 netter i mai 2024
Svar fra GM den 12. mai 2024
Dear Kirk:We thank you for the lovely review. We are so pleased you enjoyed the clean room, friendly staff and convenient location. It is always a pleasure to hear that our guests enjoyed their time with us. We hope to see you again soon.Kind Regards,Nicole W.General Manager

10/10 – Utmerket

Charles

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, very helpful staff, awesome breakfast.
Bodde her 1 natt i mai 2024
Svar fra Nicole W. General Manager den 14. mai 2024
hi Charles,thanks a lot for the super reviews, see you soon!!

10/10 – Utmerket

Randall

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I didnt like that i had to sit sidways on the toilet, but workable. Loved everything else. Great staff, location, and neighborhood.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Randall,thanks a lot for the great review!Hope to welcome you back to Amsterdam any time soon.Nicole W.

8/10 – Bra

wendy

Reiste med en gruppe
Likte: Renhold
Vriendelijk personeel mooi hotel
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
hi Wendy,,bedankt voor de mooie review, hopelijk tot snel in het gezellige Amsterdam!Nicole W.

2/10 – Forferdelig

Anisa

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Window in room could have been popped open, it was on street level and did not shut properly. You could hear everything. Dirt and dust everywhere.
Bodde her 1 natt i april 2024
Svar fra General Manager den 14. mai 2024
Dear Anisa,thanks a lot for your review and so sorry to read the room was not up to your expectations. It should have been cleaned properly though, so I truly apologize for this and will discuss this internally with your housekeeping department.Hope to welcome you back to Amsterdam soon.Kind regards,Nicole W.

4/10 – Dårlig

Anisa

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room did not get cleaned, called front desk multiple times no response. Dirt and dust all over.
Bodde her 2 netter i april 2024
Svar fra GM den 2. mai 2024
Dear Anisa:We thank you for the feedback. We always appreciate your comments. It helps us to improve going forward. With that said, I apologize the room was not cleaned upon request. There was obviously a breakdown in communication on our end. For this I am sorry. Kind Regards,Nicole W. Jeremy

10/10 – Utmerket

Bradley

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Room was spacious and comfortable. Would recommend.
Bodde her 2 netter i april 2024
Svar fra GM den 2. mai 2024
Dear Bradley,We thank you for the review. I am so happy you found the room to be spacious and comfortable. We do hope you enjoyed your time in Amsterdam and we look forward to seeing you again in the future. Kind Regards,Nicole W. General Manager

10/10 – Utmerket

Tayla

Bodde her 2 netter i april 2024

10/10 – Utmerket

Nabor og Holland

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vey nice accommodations & staff was friendly & helpful.
Bodde her 1 natt i april 2024
Svar fra General Manager den 14. mai 2024
Dear Nabor,thanks a lot for the great review!I will pas the compliments on to the team and we hope to welcome you in Amsterdam soon.Kind regards,Nicole W.

10/10 – Utmerket

Dana Raymond og Plymouth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay! Quiet, clean, comfortable beds and a nice breakfast buffet. We were prepared for a small room and small bathroom and it was fine for us. The space was well designed for the square footage. The staff were very attentive and friendly.
Bodde her 3 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Claude and Annalisa,thanks a lot for the wonderful review!So good to read you liked our beds and breakfast and also had contact with our great team!Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

8/10 – Bra

Lisa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was a newly renovated room was ok, staff was friendly and helpful but the hotel was half hr walk to the dam square and half hr walk to canal cruise near hard rock cafe!! Yes there was a tram right outside but thought was in good walking distance not all of us drive everywhere!! Was told my air conditioning wasnt working yet due to renovation didnt think i needed it but was warm in room opened window and all u could hear was the trams!!!
Bodde her 2 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Lisa,thanks a lot for the nice review and compliments on the renovated room.The hotel is situated in the more quiet area of the city centre, but the staff is always able to help you with (public) transport or taxi.Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W.

10/10 – Utmerket

CLAUDE AND ANNALISA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyone was so helpful and friendly
Bodde her 3 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Claude and Annalisa,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon!Kind regards,Nicole W

4/10 – Dårlig

FABIO

Reiste med familie
Likte ikke: Fasiliteter
Stanza angusta e nessuna pulizia in tre giorni di soggiorno nonostante fosse concordata almeno per un giorno
Bodde her 3 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Fabio,thanks for your review. Sorry to read that there was a miscommunication on the housekeeping. Feel free to always directly contact our front desk staff to clarify the situation so we can solve it immediately.We apologize for this.Kind regards,Nicole W

10/10 – Utmerket

Richard og Aberdeen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well placed for Amsterdam central and on tram route. Friendly and helpful staff.
Bodde her 2 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Richard,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

6/10 – Grei

sarah

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Everything is within 20 mins walk, and some lovely breakfast places nearby. Overall for the price and rating of the hotel it is very overrated. The bed was uncomfortable, rooms very air dry and the bed sheets were stained. Cannot comment on staff as had limited interaction but was greeted in a friendly manner.
Bodde her 3 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Sarah,thanks a lot for writing your review.Sorry to read that your room was not as you expected. We apologize for the facts that the bedsheets were stained. Our reception staff is available 24 hours to discuss any issues, and look for a solution together.Hope you will give us a chance next time again.Kind regards, Nicole W

8/10 – Bra

Margita

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wir hatten ein Superior King Zimmer gebucht( die beste Kategorie des Hotels). Als Zimmer wurde uns ein kleines Zimmer im Dachgeschoß mit ausladender Schräge zugewiesen, bei der man nur gebückt aus dem Bett hätte aufstehen können und das nicht den Bildern entsprach. Auf unsere Beschwerde hin bekamen wir dann ein Zimmer im 1. Stock, das erheblich größer war mit separatem WC, leider ohne Handwaschbecken. Hier war das einzige weitere Manko relativ laute Straßengeräusche. Die Anbindung an die Straßenbahn Richtung Zentrum ist gut, auch das Frühstücksbuffet lecker zu einem fairen Preis mit sehr freundlichem Personal.
Bodde her 3 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Margrita,thanks for your lovely review. So good to read you we're in touch with our team to solve your issues.We do our best to help you where we can.And so nice that you've enjoyed our breakfast.Hope to see you next time!Regards Nicole W

10/10 – Utmerket

Laura

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were fabulous.
Bodde her 2 netter i april 2024
Svar fra General Manager den 14. mai 2024
Dear Laura,thanks a lot for the wonderful review!I will pas the compliments on to the team :).Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

8/10 – Bra

BIPINCHANDRA

Reiste med partner
Likte: Renhold og fasiliteter
Looking at the time room, viewing this hotel looks very nice, seeing and staying I found sizeable of this room very small not much space, very compet. It's fine for single person not for couples. I wouldn't recommend to sizeable I found it's bit expensive.
Bodde her 3 netter i april 2024
Svar fra GM den 19. apr. 2024
Dear Bipinchandra:Thank you very much for the feedback. We are sorry that you found the room a bit small. Please know that we have several different room types. If you visit us again, I can suggest a Superior room. These rooms are larger with a bigger bathroom. We hope you enjoyed your stay nonetheless.Kind Regards,Nicole W. General Manager

4/10 – Dårlig

Milenko

Likte ikke: Renhold og personale og service
Entspricht nicht der 4 Sternen Hotel 😉Zwei Tage keine Reinigung keine Toiletten Papier keine Abfälle Entsorgung.
Bodde her 4 netter i april 2024
Svar fra GM den 15. apr. 2024
Dear Milenko:Thank you for the feedback. The Lancaster Hotel participates in the Green Key program which means we take steps to limit our environmental footprint. We are happy to clean the room everyday if you prefer but we do this only if you opt in to the daily cleaning at check in. You should have been made aware of this by email and at check in. If you were not told-then I apologize for the miscommunication. We hope you enjoyed your stay nonetheless. Kind Regards,Nicole W. General Manager

10/10 – Utmerket

craig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra General Manager den 14. mai 2024
thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon.Kind regards!Nicole W

8/10 – Bra

Mia

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Es war ein schöner Aufenthalt, allerdings hatte unser Zimmer einen erneuerungs Bedarf zb der Föhn
Bodde her 2 netter i april 2024
Svar fra GM den 12. apr. 2024
Dear Mia:Thank you for the feedback. We hope you enjoyed your stay with us. I apologize you had trouble with hairdryer. If you stay with us again-we are always happy to give you another room if you are not happy. Thank you again.Kind Regards,Nicole W. General Manger

8/10 – Bra

Phil

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good hotel in nice area. Pleasant staff, and good room.
Bodde her 2 netter i april 2024

8/10 – Bra

paul

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
A good hotel in a nice area. Our room was compact with a tiny bathroom, but it was very clean and comfortable. The Lancaster is located in a quiet area with restaurants, authentic Dutch bars and breakfast options nearby. There is also a convenient tram stop within easy walking distance, making other areas of the city easily accessible.
Bodde her 4 netter i mars 2024
Svar fra GM den 5. apr. 2024
Dear Paul:Thank you for the review. We always appreciate your feedback. I am pleased to know you enjoyed the location of the hotel and the cleanliness and comfort of the room. I will pass these comments on to the rest of the team. We hope to see you again in the future.Kind Regards,Nicole W. General Manager

10/10 – Utmerket

Julio

Bodde her 3 netter i mars 2024
Svar fra General Manager den 14. mai 2024
Dear Julio,thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon..Kind regards,Nicole W

10/10 – Utmerket

Andre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra General Manager den 14. mai 2024
DearAndre,thanks a lot for the wonderful review!Hope to welcome you back to Amsterdam soon.Kind regards,Nicole W